10 November 2023 6:23
Needed to get a tire replaced, they did a great job on that however they also jacked the car up from the middle instead of one of the (many) jack points breaking our break lines in the process. We're lucky we lived close by since by the time we had driven the 2 minutes the breaks had gone from slightly soft to not working. They claimed no fault (and I don't think it was intentional) and charged a normal amount for the repair, should have gone elsewhere though since they caused the problem in the first place
10 November 2023 2:23
My car has air suspension and it can be raised using a scan tool. It's been done by mechanics before. I brought it here because they said they would take a look at it but weren't able to raise it. Another shop had it fixed in under a minute. I feel like these guys don't have a clue. For the record it was just a 2003 Lincoln town car not some complicated German car. It's the exact opposite lol. Also a customer comes in looks at my car and says " this has seen better days " I just ignore him cause I don't want to say something I'll get in trouble for then he says it again lol. Dude is in his 60s, I thought older people were decent.not here
Terrible mechanics and customers!
Terrible mechanics and customers!
03 July 2023 17:30
Great service! Kim the receptionist is attentive. The pricing reasonable and service thorough. I use this garage for my Tacoma, Volkswagen diesel, and kia amanti,
20 June 2023 19:02
Great service. The work done on the car was well done. I would certainly use them again. And they seem to have a steady stream of regulars. They're very understanding of scheduling needs, thank you!
08 May 2023 5:34
These guys are legendary. So helpful. I had a last minute request for an issue and they were able to accommodate me and provide advice all along the way. Also great price!
05 May 2023 11:40
I've been going to this shop for years. Recently had new tires put on. Quick service, friendly staff and good pricing
04 May 2023 9:20
Update - May/15th/2023: Still the best! I've been a customer for years. After a very poor experience at a lube shop a few years back, I 'woke up' and started having Westdale do my oil changes and maintenance as well. I've never been disappointed. Thanks Chris and staff.
May/ 2022: This is simply the best shop I've ever had work on my cars. I've been a customer for a number of years now. This is my favourite anecdote: My Impala had a dead battery and I had CAA come by to boost it. The CAA operator said I needed a new battery. When driving it over to Westdale I noticed the car wasn't shifting normally. I reported all of this to Chris and headed home. I live nearby and yet I got a call within 30 minutes of arriving home telling me I could come and pick up the car. Chris informed me that I didn't need a battery that all they needed to do was clean the battery terminals. Once that was done he test drove the car and reported that everything was working fine. I happily paid their fee (I think it was a 1/2 hour). I've always found Chris and the gang completely honest and straight forward. Their fees are beyond reasonable when compared to other shops I've dealt with. I recommend them beyond the highest rating here. Thanks Chris et al.
May/ 2022: This is simply the best shop I've ever had work on my cars. I've been a customer for a number of years now. This is my favourite anecdote: My Impala had a dead battery and I had CAA come by to boost it. The CAA operator said I needed a new battery. When driving it over to Westdale I noticed the car wasn't shifting normally. I reported all of this to Chris and headed home. I live nearby and yet I got a call within 30 minutes of arriving home telling me I could come and pick up the car. Chris informed me that I didn't need a battery that all they needed to do was clean the battery terminals. Once that was done he test drove the car and reported that everything was working fine. I happily paid their fee (I think it was a 1/2 hour). I've always found Chris and the gang completely honest and straight forward. Their fees are beyond reasonable when compared to other shops I've dealt with. I recommend them beyond the highest rating here. Thanks Chris et al.
18 February 2023 5:29
Very impressed the owners, Kim and Chris are knowledgeable, helpful and friendly. The quality of repair is exceptional. When you take your car in it’s fixed the first time usually the same day this has become my regular mechanic and I have no intention of changing.excellent service!
15 February 2023 17:12
Great local shop, Kim was friendly, and the mechanics were great! Highly recommend!
Thanks guys:)
Thanks guys:)
18 November 2022 21:28
DO NOT GO THIS SHOP! The staff is mean and dishonest.
In my first year at McMaster U, my 2009 Honda Accord has a knocking sound and show engine warning sign. I called CAA towed the car to this shop because review mark is good. They said they will do a inspection and give me a quote later, it took them entire week to call me back, and they told me my entire engine is damaged and need to swap a used one from other used car, and the quote of parts plus labor is about $7,500 plus tax! I bought the car for only $8,000 and you told me need $7,500 to repair? So I decided to do the repair some where else, the staff told me I need to tow the car away immediately otherwise they will charge me high parking price. Then they started to suggest me to sell the car as part to them for $1000. I think that price is too low and start contacting other repair shop, since it's near Christmas most shop are not available to take any new car, then I came back to the staff and ask what's the highest price they can buy my car, the staff said $750! I was very shocked and asked isn't that $1000? The staff said they change their mind, and if I didn't sell the car to them or tow away, I'll be charge for $50 a day for the parking. That staff is mean, dishonest, bossy, he tried to use all the methods to let you take their unfair offer, back then I was just a first year student and been cracked by this terrible shop, sold my first car for only $750, manipulate by that staff.
In my first year at McMaster U, my 2009 Honda Accord has a knocking sound and show engine warning sign. I called CAA towed the car to this shop because review mark is good. They said they will do a inspection and give me a quote later, it took them entire week to call me back, and they told me my entire engine is damaged and need to swap a used one from other used car, and the quote of parts plus labor is about $7,500 plus tax! I bought the car for only $8,000 and you told me need $7,500 to repair? So I decided to do the repair some where else, the staff told me I need to tow the car away immediately otherwise they will charge me high parking price. Then they started to suggest me to sell the car as part to them for $1000. I think that price is too low and start contacting other repair shop, since it's near Christmas most shop are not available to take any new car, then I came back to the staff and ask what's the highest price they can buy my car, the staff said $750! I was very shocked and asked isn't that $1000? The staff said they change their mind, and if I didn't sell the car to them or tow away, I'll be charge for $50 a day for the parking. That staff is mean, dishonest, bossy, he tried to use all the methods to let you take their unfair offer, back then I was just a first year student and been cracked by this terrible shop, sold my first car for only $750, manipulate by that staff.