Western Landscape Services

I have just finished a backyard landscaping project with Western
Landscaping. My backyard looks fantastic and the crew went above and beyond to make my back yard the oasis I had hoped for. I was honestly concerned about using this company after reading some of the reviews, and admittedly there were some delays in communication at the front end of the project, but once we had a date and a plan things couldn’t have gone more smoothly. I would highly recommend their work. You just might need to have a bit of patience early in the process.

I contacted Jessica and her company end of November '22 to get a head start on planning a front yard makeover for spring/summer '23. She came out to my house mid December to go over some ideas and look at the space. When she left I was feeling confident and excited about plans going forward. Contacted her again beginning of Feburary to try and set up another meeting/chat about the project and getting some plans started. It took a couple of weeks to get a response from her. When she did respond she promised to have designs cost and scope.of work to me by the first week of March. That week passed and there was nothing. Tried contacting her again through email and phone but still no follow up for almost 3 weeks. Again there was another promise of getting designs plans etc within a week. It's been almost 6 weeks since the last promise to deliver something and nothing.
Zero contact from her end. If you want to be ignored and brushed aside this is the company to contact. Customer service is horrible. Thanks for nothing.