Whitby Community Pharmacy

This is the worst pharmacy I have ever seen. They treat people who are struggling with addiction and on the methadone program like dirt. There sample cups are dirty and almost seem like they’re washed and not disposed of after a sample is taken. My sister who is on this program has been brought to tears on numerous occasions because of how hard they make it to try and recover from addiction. Not to mention the absolute horrendous condition of the store and the slow people here is incredible. Hope you booked an entire day to get some meds cause these people do not have a pace other than tortoise. The attitudes are incredibly rude. This place needs a go over by whoever the governing body is for pharmacies and this place should be closed.

I’ve recently been needing very particular medications that need to be ordered in. They have been amazing and so accommodating to make sure that my medications have been arriving when I need them and helping to deal with my insurance company to make sure they’ve been covered.

Whitby Community Pharmacy is my favourite pharmacy in Durham Region! The staff go above and beyond their daily duties; the pharmacists have hand delivered my medication multiple times while I was sick at home with Covid19. This is NOT a FedEx store, but rather a service they offer. I have watched them serve multiple clients at a time while accepting FedEx packages with a smile. The owners work directly at the store ensuring all clients are served with the utmost respect and due diligence surrounding medication dispensing. The small-town atmosphere with professionalism as their primary focus. Thank you Whitby Community Pharmacy -

Warm Regards,

Elizabeth

Best pharmacy in Durham Region. I have been a customer at this pharmacy for over 20 years. Their attention to detail and customer relations is surpassed by none. When you walk into a pharmacy and they know you by name, it makes you feel special. This family run business is a must for all your pharmaceutical needs.

This pharmacy is like family. Every visit is personally designed to my needs. The staff know me and most regular customers by first name and greet you before you get to the counter. They are more then a pharmacy, they are my favourite community pharmacy.

I love this place. Everyone is friendly, and helpful. They care about our health. They take the time in getting to know my husband and myself. Everyone knows our names. It's like small town service in an ever-growing town. I would never go anywhere else.

I have been a customer for many years & all i can say is i wouldn't go anywhere else as they treat me with respect & are always there to help me with my health needs. The staff is great & supportive. If you live near give the Pharmacy a try, you won't regret it. They treat me like family.