Whitby Mall Physiotherapy & Chiropractic Center

They are good people, good customer service. The only reason I gave them 2 is I make appointments and it only lasts 5 minutes & by the time I leave, my body still hurts & my doc only concentrates on one section. It’s very difficult for me to book appointments with my busy schedule & only to be finished in 5 minutes. I guess they want clients to book them every week & pay every time.

This place is amazing! The receptionist are friendly and helpful and caring. Dr. Will Mauch (chiropractor) is the best! He takes the time to listen and hear your issues and then explains the plans to correct the issues. He is friendly and caring and willing do to what is needed to help you. I couldn't ask for a better chiropractor and he has helped my family so much! Thank you Dr. Will Mauch and staff. You are all amazing!

I had never been to a chiropractor before so I wasn’t sure what to expect. I have had a very pleasant experience here, and so has my family. The doctor was very thorough, explaining everything in detail and answering all my questions. He is always friendly and professional, and the front office staff are as well. They always say hi to me by name when I come in and have been very accommodating when I need to change appointments. I am very happy, overall a great place to go to.

Couldn't be more thankful to have seen Dr. Mauch and his team this week after I woke up with the most intense back pain of my life. Came to the office in the morning in an emergency as I could barely breathe due to a pinched nerve and was seen almost right away after having x-rays done, Dr. Mauch did his magic and I went from being a 9-10 (10 being the worst pain) to maybe a 3-4 right after seeing him. Highly recommended!

Dr Will Mauch is probably the best Chiropractor (I have been to several) he really helped with my headaches and low back issues.

Friendly staff.knowledgeable, explain everything to you if you are unsure. Tentative to my concerns and accommodating to a busy work schedule:)

I went here today to get a massage and I loved the experience. All the staff was very friendly specially the massage therapist Jannett. I will definitely go back for another session. Highly recommended!

Should have gone with my gut, place was very very rushed, my chiropractor, Will was very unprofessional and took the mask off during Covid times, also the rooms were filthy dirty no cleaning between patients in the rooms nothing, felt like I didn’t even get adjustments and my Back hurt worse then before I got there. Rushed in and out like cows, the gentlemen before me had been going there 2 years and the lady didn’t even recognize him he was very offended.

The massage therapist has zero personality, actually I think my shoe has more.

Overall not a good experience stay away from this clinic, looking for another chiropractor never going back