White Cross Dispensary (Pharmacy)

I have been receiving consistently excellent and personalized service from White Cross since 1978.

They provided us with the medications we needed while we were posted abroad with GAC, always ahead of the ball, always on time, always professional. I won't use any other provider, I trust them 100%.

Great staff. Pharmacy team also takes good care of explaining and listening. Feels welcoming. Would highly recommend.

I can always rely on the staff @ White Cross, who are very professional, polite, knowledgable, and aid in my subscriptions that I fill there. They are also very quick!

If you were asked to use Dexidin (medical body wash) prior to a surgery, buy from White Cross, i received mine in 2 business days!
There is no in mississauga; my pharmacist suggest buying from Amazon! Lucky me find White Cross online, and my order took 2 business days!
Amazing service! Good price! Highly recommend!

Excellent service, personnel courtois.
J'avais commandé sans payer un flacon à base d'herbes naturels, le lendemain on me téléphone pour le récupérer à la caisse de pharmacie.

Excellent selection and even some unexpected finds and deals. Consistently helpful and friendly customer service. Their VIP points program and Vitamin card is competitive compared to big-name drug marts.

I can no longer go here. I have been a customer for 22 years and I keep having to wait weeks for my prescriptions. They mark on my file that the automated messaging does not come through to me, this is reiterated on every occasion that I pleace an order, however I have to follow up weeks later to find out my prescription was ready the next day. Its sad, I want to support a locally owned business, but I cannot take this lack of service anymore. Instore service and communication is great.

This has been my favorite pharmacy for the last 6 years or so. I even do some grocery shopping there. The staff is so nice and the owner himself so kind. Except for the pharmacy manager. This lady is just too important to say "hello" o even look at me as a customer. I have just ignored her awful customer service for years. But today I decided it was too much. Last time I was there, the pharmacy forgot to apply the discount of my insurance card on my bill. So, the seller called this (awful) lady (who manages the pharmacy) and asked her what she should do. The manager arrives, ignores my "hello", starts talking in French to the seller (maybe thinking I don't speak French?). So, I start explaining -in French- the situation and she just continues ignoring me. She doesn't even look at me! Then, this lady asks a question -still without looking at me- and since I don't answer, she looks at me! The question was for me! I just don't deserve a "hello", a smile, not even her attention. She looks upset and bothered by my presence. She has always being very arrogant, condescending, and impolite. After my answer, she says a few words and disappears. It was the pharmacy's mistake but she doesn't say "I'm sorry", she doesn't smile, she doesn't say "thank you" or "goodbye". There are so many pharmacies in this city, today me and my family left White Cross Dispensary. Are we not white enough? As I say, the next generation of Canadians will be better. I have hope.

Super friendly and helpful staff! Everything is also priced very reasonably, not marked up crazy like a lot of smaller drug stores. My contact lens solution is cheaper here than Walmart!

Excellent and friendly pharmacists. I always appreciate them taking time to explain everything thoroughly.