27 December 2023 0:05
Ainan was a great help in finding my new Escape. Would definitely recommend Ainan when coming here
22 December 2023 11:04
Had a disgusting experience here since stepping in to the dealership. Was treated like a thief by Hubert the salesperson. He proceeded to shamelessly ask personal questions such as "what company do I work for" or "where is my home", simply as a form of interrogation. I will happily go the extra drive to purchase my Lincoln elsewhere.
06 November 2023 2:12
Own a Ford? And have your winter tires on rims? You can get the works package which is a multi point inspection, oil change and free Tire swap if they are on rims.

Price is decent for all of this.
04 November 2023 13:20
Extremely happy with the sales team as I got top dollar for my trade in and got the best price for my new truck. Ali was really helpful with the whole process and really did an outstanding job in getting me what I was looking for. Would definitely recommend to my friends in future.
29 October 2023 1:59
Moe is a true professional. He is not a high pressure salesman. He definitely has your best interest at heart and wants you to be happy with your purchase. It was a real pleasure doing business with him. I would highly recommend him and the rest of his team.
27 October 2023 13:59
Went in today to look at the new broncos and had met a salesman as soon as we walked in. Went for a test drive and really liked it, and began the trade in appraisal. Gave him the keys to my car (a manual Subaru WRX) so that they could look at it. Seemed like it was taking a while but he came back and showed me the numbers etr. But when we went outside again to look at a different model I noticed my car had moved. When I asked why it’s moved he said that they took it around the block to “make sure everything worked. ” I was not asked or even informed someone was driving it, as I would have said no due to it being a manual sports car, and that it “was just a part of the appraisal. ” Really not happy with what happened, and hope it doesn’t happen to anybody else.
07 October 2023 6:48
I have been dealing with Whiteoak Ford for 30 years. I have a 2018 Ford Escape that they have kept so well it hasn't had a problem. I have 100,000 km. My previous Ford Escape lasted 10 years with very few issues. The people who work there are the reason I keep going back
26 September 2023 18:59
Great experience! Service was clear, very detailed explanation with pictures if anything was detected and very clear on the quote and time expectations for service. Highly recommend!
27 August 2023 9:02
Worst service ever,
Vehicle stayed at the dealership over 10 days and nobody is giving me an update,
Dealership department is wack, doesn’t take calls and doesn’t call back, impossible to leave a VM
Really disappointing
13 August 2023 21:00
They have very unprofessional financial guy, he dont give proper info or reply to his voice msgs, i bought 4 cars from them and i regret because of this guy.
04 August 2023 3:38
Absolute ignorance.my car was toed on a Saturday night to the dealership with a flat tire. There closed Sundays and had to wait till Monday for the repair. Monday morning we got a call regarding the car in the lot stating it needed two tires that would cost $800. I needed one and refused to pay that price stating I could get 4 tires for that price, and also the same tire for much cheaper. The service technician said then he could price match it. As a Ford employee, I'm absolutely disgusted with trying to be ripped off. The 15 minute tire change was not completed till the following day. Needless to say, I will not step foot on that dealer's lot or my family members.
23 September 2022 19:35
My experience with Whiteoak Ford of leasing and returning my Ford truck was excellent. Neel Shaw replied promptly and professionally whenever I contacted him. I would highly recommend Neel and his team.
21 September 2022 2:00
Amazing service at the service department! Especially from (Paulo Santos and TJ). They took care of us and provided 5 star service at every step!
20 September 2022 0:04
I worked Artim on a used vehicle, A true gentleman, complete professional, Smooth process and great customer service Thank you very much
15 September 2022 8:23
They mentioned they offer best price for trade in. Having worst experience buying car here. Firstly while trading in my car got stuck due to some unknown issues I am not aware of as I was not in the car when it got stuck completely there employee was inspecting it. I drove to the dealership it was perfect and working good. Secondly trade in price was $18000 as mentioned by Manager. After everything day of purchase they manipulated and only showed $16000 as trade in price and said rest two thousand was adjusted in tax. According to OMVIC there are tax savings to be had when trading in. For example, a consumer with a $10,000 trade-in, who is buying a $25,000 vehicle, will only pay HST on the $15,000 cash difference ($25,000 - $10,000) ; a significant savings of $1,300. I was charged tax on the actual value of the car. That seems to be bad business tactics. Moreover day I got the car it wasn’t even cleaned inside or outside. No wheel air value cap had to ask for it. Car seat was ripped one of the manger and the sales representative told me they will get back to me and take care of it, now after trying to get back to them I hear we just told you we will get you a quote that’s an another bad sales service. Passenger side window does not operate properly gets stuck randomly. Service department said bring the vehicle when window completely stops working. Main concern car has boiling sound coming out from the hood while driving and it gets really heated up near the right leg area. When I spoke and informed about it haven’t got any reply. During time of sale they told let us know if car had any issues within 30 days or so but no one considered it at all. Alert they hand you dirty car with lot of wax and a fibre towel. But I appreciate all help done by Emir Bala he did his job at his best.
05 September 2022 16:12
If your looking to buy a car, truck or suv I recommend asking for Neel Shah in sales he’s awesome and will get you in the ride you want for the price you want!
03 September 2022 6:06
Great experience overall, with many thanks to Sam (sales manager) for keeping us updated on our vehicle order.the paperwork signing and clarification was done pretty well from Emir. I appreciated the fact that he wasn't pushy with all the warranty add-ons in the end and lastly but not least, I appreciate the fact that my mustang mach E was not marked up over msrp.
30 August 2022 20:27
I recommend this place by far cause of my experience today with salesperson Egore. Very honest supportive caring and true to his words. I drove away very happy and satisfied cause of him and his true knowledge of what he was doing for me. If you want a real honest place to go for your vehicle Whiteoak Ford is the place to go and ask for Egore. My new vehicle is like brand new so happy I am. Thanks to a great guy.
23 August 2022 9:38
Myself and my wife were looking for a suv for our growing family and decided to pop into Whiteoak to check out what they had in stock…. No surprise like every other dealership there wasn’t much. We were greeted by Ainan Ahmed and immediately felt welcomed. He went over what they had instock and what they had coming in and we decided to go forward with putting a deposit down for a vehicle that was expected in 6-10 weeks. Within 2 weeks Ainan called us with 2 of the same vehicles in different colours but with more features. We had a strict budget we were trying to stay within Ainan promised he would try his very best to get us the vehicle we wanted in our price range. Even with the added features he got us a phenomenal price that other dealerships laughed at when we told them what our budget was lol. Over all I highly recommended whiteoak ford and HIGHLY RECOMMENDED AINAN! We will do business with him on our next vehicle no questions asked!
20 August 2022 15:00
I went to WhiteOAk Ford Lincoln last Thursday to buy a pickup. I was introduced to Ainan and he helped me in all process to find what I was looking for. He is very kind and dedicated and don’t measure efforts to help (we tested 4 trucks). Thank you Ainan, was a very good experience, am very satisfied.
16 August 2022 20:49
I was invited after so many emails for what they call it VIP appointment, for a private sale, spent around one hour, showed me their inventory, nothing suitable for my budget, they promise to give the appraisal for my car. 3 days now with no answer.
If they didn’t invite me I don’t care as it may be it’s not the type of vehicle they want to buy or sell, but received so many emails, text messages to come for private sale after I entered all the car details, with 100% clean Carfax.
My point is I didn’t like how they treat customers at all, for me I would not trust them at all.
Just my experience!
16 August 2022 19:59
This i my very first dealership I've ever gotten from. Im very happy with the service from Igor. He did everything he could to help me get my Ford went above an beyond. Very pleased can't wait to pick up the new Ford thanks again Igor
16 August 2022 2:52
I am still waiting 4 months later for a refund check for an issue I had when I bought a car here. I think they just promised it to me for a good review. I don't think I'll ever be seeing the money they owe me.
12 August 2022 8:23
Great experience. Bought a 2018 Ford Edge and the staff were friendly and very helpful. Special thanks to Aftab and Emir for making the sale go so smoothly. Walked into the dealership without an appointment and the whole deal was done in less than 2 days!
12 August 2022 4:43
Amazing experience at Whiteoak Ford honestly recommend anyone looking for a truck to pay them a visit. Aman was very well organized when it came to the purchase of my F150 Lariat Not only did he have everything ready for when I showed up but he also took the time to take a walk around the truck personally and get familiar with it. He did a very detailed walk through of the vehicle with me all its unique features and options. Thank you so much Aman. Looking forward to doing business with you again.

Majid (Finance Manager) did a Majic to get approval of my financing and give us good package deal. Thanks Majid
05 August 2022 5:23
I Bought a used Mercedes-Benz ML. Was not told it only had one key which did not work. Had to spend $700 to get a working key from a benz dealership. Whiteoak offered to send me $200 compensation.its 4 months later and I still have no check. They plainly lied.

I also noticed that the front tires do not match the back tires. I don't think this qualifies to pass an Ontaio safety certification and now I am very concerned and uncomfortable about the safety of this vehicle
02 August 2022 22:18
Hanif, Artem and Majed have been doing an excellent job at helping me switch vehicles even through these irregular times! They’ve helped me get more than any other dealership was offering me for my trade and helped me find my new vehicle as my needs changed and built the right financing solutions combined with F&I products to ensure that my vehicle and I will be well protected. Overall a much more positive experience than I’ve had with many other dealerships.
29 July 2022 21:04
My experience at Whiteoaks ford was great. Picked up my toyota corolla today. Special thanks to Majed Farhat. He was very professional and explained everything about the car in detail. I really liked their customer service.
30 June 2022 5:17
All I can say is do your research before setting foot in this dealership. They have one of the highest number of reviews and the lowest rating in the GTA. I wish I did before purchasing here. Their sales team is very good at what they do. They tell you exactly what you want to hear until the sale is made. As soon as they have your money, you no longer exist. My calls and messages are ignored. Drive the extra 20 minutes and visit any other dealership. They aren't worth the hassle.
10 March 2022 11:09
Great service, I took a test drive and had a great time. Patrick Lau was friendly and knowledgeable.
04 March 2022 3:16
I don't know where to start. I don't usually leave a feedback. I have done it a handful of times. But Magide, Paulo and the rest of the team absolutely deserve the time spent writing this feedback/review. My husband and I were looking to buy a car in an extremely short time. The staff went above and beyond in an expetional way to fulfill our needs in ways we didn't even know that were possible. I honestly thought that the deal was not happening because of the tight schedule. But they miraculously made it and we ended up enjoying our new Ford expedition. Thanks from the bottom of my heart
18 February 2022 21:14
BUYERS BEWARE! I bought a used F-150 from this dealer. They did not deliver the vehicle on time as promised and ended up waiting 2 months before I could pick it up after financing was approved and all safety issues passed before pickup.

ALSO; DONT FALL FOR THE BUSINESS MANAGER TRYING TO UPSELL YOU.

They did rustproofing, very bad job, four weeks after I picked up the vehicle rust started showing up, and they didn't do anything.

When I tried to use my extended warranty, I was told the dealer sold me a warranty from a third party company, First Canadian, who through some fine print will get out of doing anything related. When a solenoid in my transmission failed and the truck would not shift from 4WD back to 2WD they said its not covered, I had to pay out of pocket! My computer selection button on my steering wheel went viral with a electrical issue. By that I mean the up bottom was mixed up with the 'Ok" button, very annoying. Again not covered under extended warranty even though the business manager assured that all the electrical and drivetrain components will be covered! Why spend $4k on a warranty when a critical error such as these are not covered? SO DOUBLE CHECK BEFORE YOU SIT ACCROSS THE TABLE FROM THIS BUSINESS MANAGER AND HE TRIES TO UPSELL YOU ON SOMETHING.
01 February 2022 2:48
I have a business and we came in to get a few vehicles last month. Patrick Lau was my salesmen and he gave us the best deal we could find from any other dealership. Not only did he give us a great deal but he followed up with great customer service and made himself available to us anytime of the day with his full attention. Great place. Great salesmen
30 January 2022 15:13
A horrible experience. Salespeople know nothing about cars. Not to mention the Ford products. Ridicules service what I have seen before.
Not responsible for their job and service. Unprofessional. Very high price as compared to other dealerships. They charged a lot. Never never go there.
28 January 2022 8:45
I have been dealing with Whiteoak Ford for 30 years. I have a 2018 Ford Escape that they have kept so well it hasn't had a problem. I have 80,000 km. My previous Ford Escape lasted 10 years with very few issues.
26 January 2022 2:40
Drove an 1.5 hours to come see a car. Was told I cannot see it until 1pm so I waited until 1pm to view the vehicle. When I arrived someone else was in the process of purchasing the vehicle I was told wouldn’t be there until 1pm to view. What a waste of my time!
22 January 2022 7:32
Purchased my first vehicle here 1.5 years ago. At the time I felt highly pressured to purchase additional add-ons totaling $8000 under the pretense that these add-ons are "must-haves" to protect the vehicle. I would call these high-pressure sales and predatory tactics.

Today I called in to try and cancel some the add-ons which I now recognize are a money grab and do not have the presented value.

Obviously, situations differ, but I recommend DO NOT BUY extended warranties. It is presented as "all encompassing" but it is most definitely not. I spoke with Ryan (Head of Finance) and he said "If we refunded Extended Warranties a year after purchase I would have a 100% refund rate".

This shows me that they know the warranty is unnecessary but still decide to push it onto customers. Well, that alone is an extra $4000 out of my pocket. Not to mention the other add-ons I wish I could exit.

I understand that I signed the contracts and I should have walked-out, but as a first time buyer I was still learning - and I have learned. Do not trust this dealership, or sales, or finance.
22 January 2022 2:24
This was our 2nd time in the last 7 years purchasing a used vehicle from Whiteoak and we were not disappointed! The staff was very helpful & accommodating in finding the right vehicle, particularly our sales representative, Nick DaSousa. I would recommend them for new or used vehicles purchase and their service dept (shout out to Calvin) is awesome.
18 January 2022 3:47
5% Mark up because of low inventory, thats straight up price gouging. Want to Charge $2500 on rust proofing which has already been done on the car regardless of whether you need it or not, so many hidden charges.
17 January 2022 16:51
You wanna be treated like royalty? This is the dealership for you! The moment I stepped into the building I was greeted like I was family, and never felt any pressure to buy a thing. Go see Hanief if you want a thorough and pleasant buying experience!
17 January 2022 7:21
I had a great experience, even though I bought a used jeep wrangler on a trade, which was mint. Christina, TJ and Emir are all very nice and easy to negotiate with, no bs.
11 January 2022 9:27
I just bought a new car from them, zeshaan the sales person is pretty good he shows us all the models with different features, i am fully satisfied with his service, I highly recommend to my friends and i will buy my next car from his
04 January 2022 15:39
I inquired about a used dodge charger and was helped out immediately by David Chauhan. The process couldn't have been easier and he worked with me on a deal that I was comfortable with. After the sale he looked after everything and I was on my way. Great experience!
04 January 2022 11:36
The whole process of choosing and purchasing a car was made easier and stress free by my sales person Neel and finance director Ryan. After losing my vehicle in an accident a month ago, the entire process of finding a new vehicle during a pandemic was daunting. The team at Whiteoak made everything right again! Thank you all so much!
01 January 2022 18:09
Picked up my used F150 from Whiteoak Ford. The whole experience was okay, and looking back there are few things that should have made me walk away, or make sure they took care of before signing paperwork.

1 - I traded in my Jeep Cherokee and they asked for 2 keys (which I had). I assumed that the F150 came with two keys as well, when asked about the 2nd set of keys they handed me a $500 estimate to get a new key. They refused to get me another key even after spending over $50k. Also without the 2nd key the key pad entry does not work as it cant be reset.

2 - Tires were bald when the car was at the dealer and I test drove it. Sales person told me that service will inspect and then change if necessary. When I went to pick up the truck apparently they met the safety standards and were not changed (see pics of thread)

3 - 2 tire locks on the truck were rusted and actually broken off. I did not realise this untill I went to pick up the truck after it was paid for. After talking to the manager they finally gave me 4 used lug nuts (non locking) to replace the broken ones.

Once the sale was made the customer service declined. I like my truck but I would be careful, and inspect every inch of a vehicle before signing paperwork.
30 December 2021 18:24
We are overall very pleased with our experience with the dealership while purchasing our 2021 Lincoln Corsair. Patrick was our sales rep and he is fantastic! Very personable and honest. We felt very comfortable and confident with him. He is relatively new with Ford and so is still learning, but he openly acknowledged his lack of knowledge about certain things and didn't pretend to have all the answers, which was refreshing. Anything he wasn't sure of, he made an effort to find out for us. We also were impressed with Patrick's follow-up phone call after taking delivery. It was a nice surprise to see that type of interest after the sale is done.

We likewise had positive experiences with his manager Mounir and with Gina in financing. However, we weren't as impressed with the pre-delivery preparation of the vehicle, since it had been used for test drives. The detailing was a little disappointing, but Patrick made sure to take it back to the detailing team a couple of times until we were satisfied. Also, it was delivered to us with a completely empty washer fluid reservoir, as well I had to delete someone else's connected iPad from the SYNC3 system.

We are still waiting on delivery of a couple of items included in the sale: winter floor mats and a rear seat coat hanger. We certainly love the Corsair and took it on a long road trip to Nova Scotia in mid November and there is no doubt that it greatly enhanced our enjoyment of that long drive. We have no regrets purchasing the Corsair, nor with the dealership and team.
30 December 2021 4:33
Disrespectful and poor customer service by Jordan and Ricardo.
They haven’t paid off my traded vehicle loan balance yet as its been 2 months now and I am paying for two vehicles instead of one.
I have emailed Ryan and Jordan few times already no response yet.
Unprofessional and lack of management skills.
They are the scammers in GTA. Do not give your business to them.
27 December 2021 3:29
Thanks Pat for your help on the new purchase! Best purchase experience and he tried everything he could to make the process easier and seamless.
20 December 2021 11:32
All 5 star reviews are fake, i don’t wanna write paragraph that what happened with me bcz they have so many ways to give you bad experience, you can read 1 star reviews and i think those are the honest reviews, bcz those are the problems people faced with these guys, of course my experience was so bad with almost everything with them.if anyone wanna be a victim then it’s their choice.
13 December 2021 3:03
Purchasing a brand new vehicle at this dealership, by farrrr had one of the best services. Thank you to Patrick for making it an easy process. If you need help looking for a car, he is your go to guy.thank you again Patrick.
12 December 2021 21:28
DO NOT BUY CARS FROM THIS PLACE!

Treat the customers to make a deposit first, when you come back to sign the paper work with the manager they increase the price. They have no honor for their word, no respect to the customers.

Selling vehicles above mrsp, force to buy "must have" add-on yet still add another fees without any reason or explanation.

Worst experience buying a car. Completely disguisted with this place.
07 December 2021 13:35
I wanted to share this excellent experience I had last Sunday November 7,2021 when I came to this location white oak Ford Lincoln when I came in looking for r a vehicle and I can’t believe that the salesperson bye the name of Paulo Santos stayed to help me till the dealership closed. He really not only helped me with my decision and made the deal happen This salesperson walked me through the features of the vehicle and answered all the my questions regarding the vehicle. He truly went of his way to make my decision much easier.
I would highly recommend Paolo to all my friends and family.
Wishing you a wonderful future ahead Paiolo.

Just a word of faith,
I would like to suggest that the showroom be revised to larger size. It’s too small for the volume of customers that come to make a purchase.

Regards,
Peter Rotondo (Pio)
07 December 2021 0:04
We had a wonderful experience purchasing a 2022 ford escape with Paulo Santos. He was very helpful, transparent and answered every question and concern we had, if you are looking for a new vehicle, you can rely on Paulo for exceptional costumer service. Overall, the entire experience was amazing start to finish and we will definitely be coming to Whiteoak Ford in the future!
29 November 2021 5:36
Thanks to WhiteOak Ford now have a new work truck and a new way to make money from my business. These guys really know their stuff and their customer service in beyond exceptional. Aman and Ricardo and Artem were more than willing to help me out with my needs and did a hell of a job. Thanks again fellas:)
11 May 2021 7:06
They do 0 pre-delivery inspection, have a mechanic look at any car you get from this dealership even a brand new vehicle. I gave them $40k cash for a brand new car. Come time for an oil change I find out after only 5000km the car has bad brakes and rotors that need to be completely replaced. Horrible service, buy a $40k car from them, they lied about the car having features, delivered it to me covered in dust with tire pressure in the 20s. Then i have to bring it in after for all the undercoating because they never brought it up until after delivery of the vehicle. When I brought it in for the rustproofing it was clean and when I picked it up I had to go find it on the lot myself (all the way around back) filthy covered in stains.
05 May 2021 7:07
I visited this place today to buy a used vehicle
I am so much pleased with their customer service that they deserve more than 5 Stars. Amazing place.
30 April 2021 10:27
A lot of car selection and pretty much a good quality considering it's used cars. What I don't like here is that when you trade car they will mislead you to a price which it's not acceptable. They will tell you to get your car trade in value for something and turned out not. Always read the papers pbefore signing especially the $$$$$. And as much as possible record everything during conjversation so you can remind what you missed. Do not rush and get the deal right away.even they give a what they call " pretty low price or lowest price" because they will surely add $$ in other things. After they sold a car, it's hard to contact them when you need their assistance. Believe me, if you don't care much about customer service and only focus on car itself.they're a good choice. A lot of delearships out there that are very accomodating even after you purchased the car. Just saying.
20 April 2021 13:55
Thumbs up to the whole White oak Ford team and their big inventory!
Just ask for Alana and she will help you find a car that fits your needs and budget just like I found mine.
06 April 2021 9:56
Bought a truck with Justin St Martin recently and he went the extra mile to make the whole experience enjoyable.
27 March 2021 15:28
If you are looking for a sale rep to deal with I will 100% recommend Neel Shah. He will help you personally and answer every question you ask politely.
17 February 2019 10:12
I came in to the dealership to shop around for a car. Although i did not purchase a vehicle, i was extremely impressed with the service provided to me by shaz.
He welcomed me when entering the dealership and was extremely informative throughout.
Great service by the dealership and definitely recommend this dealership to others that are looking for a Ford vehicle.
14 February 2019 21:21
Couple times called to this dealership for the services recall but there is a lady keep putting me on hold by saying one second and the call keep getting transfer on the voice mail.such hard to take an appointment on phone.
04 February 2019 5:52
Great service from the whiteoak ford team. Shaz helped me with my purchase of a brand new vehicle. He made the buying process easier and saved me money. Thanks for all the help. I will continue to purchase vehicles and recommend people to you in the future.
02 February 2019 17:37
I recently acquired a pre-owned vehicle from Whiteoak Ford Lincoln and am quite satisfied with the experience of shopping for one. The dealership comes out as a professional outfit,
I am particularly impressed by the service rendered by Gautam Mohata who took the time and patiently guided us through the process to the end.
I would not hesitate to recommend the dealership and the salesperson to my friends who would be planning to buy a car, either new or pre-owned.
31 January 2019 21:50
I took my father to White Oaks recently to purchase a vehicle and had fantastic car buying experience.
It started with the salesman, Matt Trueman, who is a fine gentlemen, and continued up the line to Glenn Bricker and John Brimo. Grade A service from the beginning to delivery! It was a pleasure and I would recommend this dealship to anyone.tx
31 January 2019 9:33
What a GREAT PLACE to buy a car! Lots of beautiful Ford models to choose from. OR.if you prefer a previously enjoyed vehicle; there are OVER 100 used vehicles to choose from.various manufacturers; Mercedes, BMW, Volkswagen, Jaguar, Land Rover, Infiniti, Nissan, Toyota, Jeep, Chrysler, and Many More.and the friendly Sales Staff look forward to helping you get into Your Next Vehicle.come by for a visit, you'll be Glad that You DID!
22 January 2019 23:11
We purchased brand new ford flex for this location. Spencer was amazing, very knowledgeable and kind, i came with my little ones and he knew how to make our visit more enjoyable. Can say same for finance manager Dominick, he found the best way to finance the car. We are very happy with personal at this location. Very patient, kind and helpfull.
22 January 2019 19:56
Hi - I dealt with Gautam Mohata and he was very knowledgeable, friendly, professional and provided valuable information and excellent service in purchasing a new Ford Escape. He provided all the inputs and options to make my choices. I was able to make an informed decision. Also I got excellent value for my trade-in and overall purchase price was very good. I would highly recommend Gautam, Whiteoak dealership for your consideration. Thanks and appreciate your help. Keep up the great work.
20 January 2019 16:53
My first impression talking to Emad on the phone was great, and in person he was easy to chat with. Although new to car sales, he was very helpful and eager to answer any questions we had. With the help of Glenn (manager) we managed to get a great Used car at a great price.
20 January 2019 10:36
Was a really good experience. Gautam Mohata was very friendly and cooperative.we got a great deal on a great price.if u wana buy a luxury car please at least give whiteoak ford lincoln sales, a shot.
09 January 2019 12:06
Just bought my first car here and overall had an excellent experience with this dealership. I personally worked with Joel (financial manager) and Ricardo (sales). They were both really helpful with assisting me with the process. They went above and beyond to ensure that i got the best deal and also to ensure that my first car purchase wasn't filled with anxiety but rather was a comfortable process filled with joy and happiness. I strongly recommend this dealership to anyone looking to purchase a vehicle.especially if you are a first timer like me. They will educate you and make sure you leave there with the best deal for your buck. And most importantly make sure that you as the customer leave feeling happy and satisfied. This is a dealership that caters to you!
08 January 2019 15:25
They have always done me well. I starting going there for service on my Ford product, Than bought a new vehicle from them. Gautam was very helpful. Will definitely continue to go to Whiteoak.
06 January 2019 21:15
Was pleased with the help I received purchasing my new Escape. Put down the deposit on a silver one, then that evening I saw a black one online that I liked better. Called Gautam the next morning and he helped with getting me the black one. Highly recommend the experience. Thanks again.
04 January 2019 19:35
This is an ok place but when i bought my car the people forgot that it was the day i had to pick up the car and the car was not even clean. So i had to wait an hour until they cleaned my car.
04 January 2019 18:33
I would highly recommend Whiteoak lincoln dealership as I recently bought a pre-owned vehicle from them. I met Matt who was very welcoming and friendly. He showed me an amazing vehicle in very good condition that fulfilled all my needs. Glenn worked on the pricing and offered me a very competitive deal along with best financing rates. Steve processed my case very smoothly and I had no issues. He was very knowledgeable and knew his work well. The best part was the after sales service. I found Glenn extremely polite and accommodating and he demonstrated the highest standards for customer service. There was some issue with my bumper and he agreed to replace the whole thing. I must say that I made a wise decision to purchase my car from Whiteoak. It’s such a relief as I know Whiteoak team is there to help! Thank you Whiteoak Team and thank you Lincoln!
01 January 2019 23:32
Had a outstanding experience here at Whiteoak Ford! I worked with Puru and Steve who went out of their way to help me and accommodate me for my purchase of my Focus Rs! Very pleased how everything went and would definitely recommend to go check them out.
30 December 2018 9:31
Excellent Dealer. This is my second time buying from Whiteoak Ford and they never let you down. Great service and great friendly people. The salesperson, Emad Huda, was very attentive to our preferences and budget and he really helped us get the right deal. Keep up the good work
22 December 2018 20:01
Very friendly and knowledgeable staff. John Wickham is an excellent guy to deal with. He is very professional and friendly. Will definitely recommend to friends and family.

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