On Saturday July 8th at 10: 57 I called to place an order for pick up they close at 11: 30. I called 4 times no answer. So I decided to drive 5 min down the road to place the order in person. The poor excuse for a waitress would not except our order because she closed just minutes before we came in even though they didn’t close for another half hour. Then she proceed to agknowledge that she knew we called 4 times but didn’t want to answer. This service is absolutely ridiculous. She need to be fired for sure. The worst service I’ve ever had
Hands down the perfect restaurant if you're looking to enjoy a delicious family meal! We have been here too many times to count, the food is so delicious, and it has become our go-to spot to eat out. The staff and owner are very understanding and kind! We have always been served very efficiently, and had all of our needs taken care of! Anyone can find something to enjoy on the menu. Highly recommend:)
Overall a great night. Our server was on point. She was very pleasant, personable and always present. I think she was even training a new server. Impressive!
Food was cooked perfectly and was hot and fresh.
Only BIG downside is it appears that the AC was not working. My guests and I were all very uncomfortable while sitting there trying to enjoy our dinner. Fix your AC! I don’t need to sweat while I eat dinner inside.
Visited last week. Wings were very good and our server (a petite blonde girl) was good. However, she seemed to be running the whole show, as the other staff there only seemed to be there to socialize while this poor girl ran around. Also, the whole place had a creepy vibe - my wife suspected that some of the clientele there were up to no good. Really didn't feel welcome there.so we aren't going back.
We were looked after by Brook today, and she was an absolute sweetheart! Made sure our food was exactly as we wanted it, but also very kind and considerate of us and the other customers who came in.
Went Thursday night. Food was amazing as always. But there was only one staff member. One server in the entire restaurant taking care of the bar, tables, Uber orders, answering phones. And I gotta say she didn't miss a beat. And did it with a smile. Impressive. Thank you Brooks. Great service, great food.
I rarely walk outta restaurants and normally put up with mediocre service but this was one of 3 times in last 20 years I walked out without ordering anything. BECAUSE nobody would walk up to us to take our order.
Me and my wife stood there for 5 minutes and the two servers made eye contact with us 2-3 times and ignored us instead of asking us if we need to be seated or not and just out of common courtesy ask if we needed help.
We approached one of the girls and they said you can sit anywhere so we did. Again sat there for almost 6-7 minutes with no one approaching us letting us know if they will have a server serving us or do we just order stuff ourselves at the till.
So in the end walked out after waiting 11-12 minutes to figure out what's going on.
Oh and they weren't even busy since it was a Sunday evening.
Went with two kids. Server was initially good then disappeared. I had to retrieve napkins and cutlery myself. No follow up at all. Missed a portion of our order. When advised never followed up to rectify. Waited 20 mins for bill which never came. Finally a server took us downstairs where the original server said she was moved to and therefore couldn’t attend to us on the patio.
I don’t really blame the servers, they seem hung out to dry by absolutely clown show incompetent management.
I rarely write reviews but it was so bad I felt I had to.
Only reason for two stars, the wings when they came, barely warm, were decent.
Two entrees missing from order (no fault of the equipment). Need more people on hand in the kitchen, pick up order was supposed to take 40 minutes, ended up taking an hour and twenty mintues. Brutal. Won't be coming back