Nishima, the dental hygienist was very respectful, patient, and caring. She did an amazing job with cleaning my teeth because she cared about the details of each teeth. The receptionist, Carla, was super friendly, and approachable. She made me feel welcome at their dental office. The dentist was also really nice even though his visit was much shorter.
Great service. Everyone there is a pleasure to speak with when I visit. They are also very great with kids. Our little guy actually enjoys going to the dentist!
I recently visited Willow West Dental Office for a routine dental checkup and cleaning, and I was thoroughly impressed with the level of care and professionalism I received. From the moment I walked in the door, the friendly and welcoming staff made me feel right at home.
The office itself is clean and modern, with state-of-the-art equipment and technology that made my appointment quick and efficient. The dental hygienist who cleaned my teeth was gentle yet thorough, and took the time to explain each step of the process and answer any questions I had.
The dentist who examined me was also very kind and knowledgeable. They took the time to examine my teeth and gums carefully, and gave me some helpful tips for improving my dental health. I never felt rushed or like I was just another patient in a long line.
Overall, I had an excellent experience at [Willow West Dental Office. The staff were all professional and caring, and the quality of care I received was top-notch. I would highly recommend this dental office to anyone looking for a positive dental experience!
00 stars no respect service charge over cost my wife asked X-ray for my 6 year old daughter and they charged $228. We asked why that cost and they refund $59 but still expensive
I have found since coming to Willow West for any work to be done has been more than satisfactory. Everyone has been, including the clerical very nice here. I would recommend them no problem.
I never enjoyed or cared for the dental experience as a whole but staff here put a lot of work into ensuring quality of care and understanding are both met.
Dr. Fernandes and her team are incredibly warm, professional and experienced! The office is inviting and pleasant to come to. Her staff are super friendly and efficient. Not to mention Dr. Fernandes is such a great dentist! Highly recommend this clinic.
Ive been a client of Willow West Dental for almost 20 years. From the receptionists to Hygienists and the Amazing Dentists. Dr Fernandez’s team is the best.
Recently moved to Guelph and found Willow West Dental and I couldn't be happier. Their staff is both friendly and knowledgeable and I will definitely be coming back. Thanks!
Dr Fernandes and her excellent team are amazing! Thank you, I couldn't be happier with my dental treatments and customer service at this clinic. I really appreciate all your support!
I always hated going to the dentist. I found Willow West Dental and now I actually look forward to going. Dr. Fadi and the entire staff are amazing. Never any pain. Can't recommend them enough!
I've been a patient here for 5 yrs since moving to Guelph. Mostly good experiences but lately great experiences I am learning to ask for what I need and finding the hygienists and doctors to be more than accommodating. Dr. Fernandez provides exemplary patient care. The hygienists are thorough, gentle and knowledgeable. And I must also say that the reception staff are welcoming and efficient.
I have been receiving dental care from this office for several years now. They are extremely accommodating with scheduling appointments. Natalie is a gem. Their pricing is on the mark. No over billing. They will listen to you and make sure you are as comfortable as possible during your dental procedure. All boxes checked for excellent service.
I needed to have my last wisdom tooth extracted yesterday, I have severe PTSD from both medical and dental procedures; I was terrified. Dr. Fadi and his assistant were amazing, they both were incredibly patient, kind and made me feel safe. I highly recommend this dental office.
All I can say is… wow! My son who is 8 started to see Dr Fernandes for preventative care. My little boys teeth were crowded and there was no space for his adult ones to come in. She started her treatment plan for him to help improve the situation so it wasn’t as bad as he got older. After 13 months we just got his braces off and spacer out. I’m speechless. It’s 100 percent improved. We will continue on the treatment plan with a retainer next.
Dr. Fernandes and her team are fantastic. I highly recommend them! I’ve enclosed some “before” and “after” pictures.