Wilson and Bathurst Medical Centre

Hello, my name is Ashley Williams and I am 19 years old and I am looking for a family doctor. Which family doctor is nice?

The doctors are absolutely fantastic, the best family doctors I have seen in Toronto in the last 15 years given how many aweful and indifferent family doctors I have seen. It's a walk in and at the same time family practice. The reception should manage this better by always making sure permanent patients are given their assigned reserved time while walk-ins are treated in queue and not ahead of patients with appointments.

Do yourself a favour and don't come here, it's probably the worst Walk-In Clinic I ever visited.

Avoid at all costs, I've been with Dr Ade for a few years with my family, and he is extremely unhelpful. I've had success going to literally any other place. Dr. Ade does not listen to you and instead takes the easiest diagnosis to get you off his back, HE DOES NOT CARE ABOUT YOU.

Red and white health cards are still valid and are to be accepted for OHIP covered care. I would ask that you educate your front desk about this.

Have never had an issue with front desk medical staff before at any other clinic. But my recent experience with one of your admins left a sour taste to say the least She was patronizing and unprofessional, despite being wrong and misinformed

Waste of time. Spoke to the Dr Adejabo for all of 30 seconds, he took one look at my issue and made a determination. I asked him his reasoning and it didn't add up to my experience. Then he immediately got defensive and said that I can be the doctor and make up my own diagnosis or take his and ended the conversation. Literally a 2 minute appointment. Can't express how unprofessional the doctor was and how useless he was at explaining his reasoning.

This place is great clinic lovely to see black doctors on staff and wonderful well
mannered and friendly receptionist. Yes there is await, like any other doctors offices; especially clinics get the over flow of patients that don’t have family doctors etc however going before they open and or booking an appointment will save you much time. If you find yourself waiting and other patients are getting in before you, even if you come in before them, that just mean they booked an appointment. Best to book an appointment.

Worst front office employees I have experienced. I saw multiple reviews against them, but seems no actions taken by management.

The doctors here are excellent and professional and are quality! Zero stars for the front desk “ people” who are racist and prejudice and consistently speak in another language and put their own same language speaking patients first despite appointments. They have no customer service skills or knowledge. It is a travesty to see how they speak to people and treat people as second class citizens. It’s appalling to see this in a setting when people are feeling ill and coming to seek help. I will change my doctor based on the treatment I experience as well as how I see others being treated.

Dr Adebajo was able to meet my needs and is very friendly and welcoming. I am glad I have him as a family doctor.

Absolutely horrible experience. This walk in clinic does not respect people's time. I came in to see the doctor at 930am sharp. I was told 3 people would be infront of me before i get the chance to see the doctor. 3 hours passed and 3 people were already seen before me. Another hour passed and 3 more people went before me. Thats 6 in total while i was waiting 4 hours plus. They werent being honest with me. It is clearly obvious the people at the front desk have favoritism with some patients. They clearly know eachother and have a friendship. They are having long conversations laughing and everything. These people get to go first befofe anybody else. Thats discrimination. Its not right. Just because im not Filipino? I saw this happen 4 times infront of me even other patients who were here the 1st time clearly witnessed this. This was an absolutely horrible experience. The front desk has favorites that they allow to go see the doctor before the patients who have been waiting patiently for 4 hours plus. Absolutely terrible. Marlee Walk In Clinc is 10x better than this place. They respect peoples time no matter what nationality you are. I will make sure to let others know about this injustice. This was so wrong.

It’s an extremely busy medical center! For this number of ppl there should be 3 to 4 receptionists instead of 1! I just feel terrible for her and I think she is doing great given the situation.
I’ve seen 2 doctors here and they both have been excellent.

Came here at 7 and only waited for 10 mins and I was taken care of, the doctor is very knowledgeable and informative.

Receptionist unorganized and unprofessional, not honest with time slots for walk-in services, 30 minutes turns into 2-3 hrs, people are frustrated in waiting room and staff not attending to patients concerns or questions. If this place is the only place close to you, then prepare yourself for a long wait and unprofessionalism.

Dr. Ade is a great doctor, however the receptionists are incredibly careless in telling patients how long they need to wait. I understand having to wait a little over an hour if I come first thing in the morning but telling me I have to wait about an hour and then having me sit and wait for three hours just to see the doctor is ridiculous. Even when I received a call from the doctor on the phone, I was called and told him he was about to see me and then put on an 18 minute hold. Working with the doctor usually only takes about 10 minutes so it’s really stressful to have to deal with all this extra waiting for nothing.

I don’t understand why people still go here. Very crowded and tight space, very unfriendly and impolite staff. Disgusting washroom and chairs. We’ll never come back here. Not recommended

I would not recommend this walk in-clinic. I’m sorry to say but Doctor Adebajo is extremely rude, unhelpful, and unprofessional. He does not care about his patient and is very offensive about mental health issues. This doctor is very judgmental, and does not seem to care about what his patient are going through. He’s always in a rush and wants to kick you off right away without accessing properly your condition and providing you the help that you need.

There was also one patient who has a kid, and the mom wanted to talk to him for few minutes, and Dr. Adebajo was already kicking her off and told her to get out of the room. Very impolite and disrespectful. The kid was also traumatized and does not want to come back for this doctor due to his attitude and unprofessional acts.

Additionally, I booked an appointment and they told me I have to wait as there is a delay. (I understood that, and waited). I waited 1.5 hours even if I already booked my appointment. Very unorganized system.

The Filipinos who work at the front desk are very unprofessional and rude also they never pick up the phone. If you're looking to book an appointment, you'll have to physically go or else you'll never get a hold of them! THUMBS DOWN 100%