Windsor Family Health Team

Best in class team, services on site, and overall care and attention to details. You would be lucky to get in here:)

I have referred so many people from the LGBTQ2+ community to this health team. They are inclusive and knowledgeable - and if they don't know something, they learn!

Dr. Coates hadn't had much experience with transgender people medically transitioning, but instead of turning them away, he has educated himself and has done wonders for this person in my life. I can't thank him enough for his patience and kindness.

I am very thankful to have access to this health team.

Dr. Zajac is an incredible doctor! She really takes time to listen to my health needs - she always demonstrates compassion and care. I also appreciate that she takes the time to really explain what might be happening and how it can be treated. She walks you through what she says or does when she's with you. I think she really respects and is empathetic towards her patients - and she's a cool doctor!

The administrative staff is also very kind and helpful! Any lab requests or prescriptions I require gets faxed over right away when I visit (either by staff or Dr. Zajac).

Very happy with my patient experience!

I went to this place last year. They charge fees for everything. I want to know my blood test results. They charge me 1 dollar per page for my result. They don’t include any fee related information under their agreement but when you need anything you’ll find out. My toenails have fungus. My family doctor didn’t take it seriously even when she saw my previous medical history.
To add to the above,
I was a patient with Dr. Rita Jaddou before. I’m 5’5,127 pounds. She said keep your current weight and don’t get any heavier. When I was your age, I was only 100 pounds. I was in my mid 20s that time and I really think she was being mean by judging my body. If the owners doesn’t believe me. I can add another point, she said she worked in HSBC before she became a family doctor.
I would not recommend this place to anyone.

My son came here first about 10 years ago. With the care and support they showed him, our whole immediate family gradually switched. The professionals here are amazing. I love how it is a team that you are dealing with and not one doctor working on their own who is overbooked and trying to get through patients. My doc is Dr. Zajac and she has been nothing but wonderful and empathetic.

I've been a patient for over 2 years and am very happy with Dr. Ouellette, who is my main Dr.and Dr. Chou who was very helpful on the phone. In both cases, they knew my file and listened carefully. I felt they were thorough and also answered my questions patiently. The office organization and interaction has been good too.

This place is the worst, do not go here. Wait times for an appointment is ridiculous, they have no patient sympathy or care. You call to speak to a doctor and they book you for 1 week from the day you call. Nothing is of importance to them, only their slow snail paced schedule is. If you want a hospital that prioritizes your health and well being, this is not the place. A place where you have tests done and have to wait a week or more for the doctor to call and interpret the results! Ridiculous!

This is a bad place. And Dr. Rita is also bad and always on vacation and do not answer the phone. And inquiries their behavior is bad. I would never recommend this place to anyone. And only one star for a comment. Zero star for them

Honestly I love it here, I left my old family doctor who I couldn't even understand to come here with my two kids and I never leave reviews but they are so easy to get a hold of so easy to get an appointment, they always take there time with me and my kids I always feel so much better when I leave I'm so happy I decided to switch to this office.

I have never had such good HOLISTIC healthcare. There is my family physician Dr. Zajac who is caring with cutting edge knowledge, a Dietitian who I have used and I’ve had a Social Worker all in the same office. They are community-based and patient centred with a code of ethics moniker as soon as you walk into the office. Appointments can be made online and if you call, you never have to wait they answer right away and then ask if it’s ok to put you on hold. I am dumbfounded that there are any negative reviews.

Great concept and staff. Easy to get appointments. I am healthier today. The Province of Ontario needs to increase health care budgets to expand the Windsor Family Health Teams concept to vulnerable downtown and west end neighbourhoods to improve overall public health and reduce hospital visits.

They always help me in a timely manor, switching to this doctor office gave me Necessary changes to get to the bottom of issues. I am very grateful.