Winners

As a person with a disability I try to do one large shopping a few times a year and Winners is one of the stores on my list. My last experience with winner I found was poorly handled and also careless. I went to change room area with 26 pieces, I'm only allowed 10 pieces in at a time (store policy). After trying everything one for almost 2 hours, I decided to take 23 out of the 26 pieces, the ladies at the fitting room don't know where the pieces are that I handed them to keep for me. While both ladies acted like they don't know anything and blaming the other person, the manager was no more helpful and all he could do was offer me an apology. I was very disappointed that they couldn't located my pieces that I told them I was taking and there was no effort made to find them. Not impressed, wasted my time and I left with no dress for my event the next day.

Good location, very big, lots of options. The stuff is not very helpful which is why I didn't give it 5 stars. The store is more organized than before and overall a nice store. They definitely need to clean their washrooms more often and keep it clean since most of the time it's not.

Everytime I come here, I always leave with good finds that I wasn't expecting!

You have to come here during the AM hours, that's when they're stocking up their shelves with new inventory and they're aren't a lot of shoppers in store

Prices are affordable and reasonable, much cheaper than going to the mall and paying full retail market price. Love coming here!

I really like my local Winners located at Warden and Eglinton. I find there usually is ample and assorted merchandise on the floor with lots of seasonal items. The staff are welcoming and friendly and make for a pleasant experience. I also want to mention the store manager, "Hugo" and his friendly disposition. He is personable and interacts with people in a warm and professional manner. I've seen some posts through the Winners/Homesense/Marshall's FB group, that returning clothes or other items are challenging and customers are questioned about their returns. I have never had this experience and if I have been asked why I'm returning, it's likely to understand if the product is still sellable. Also, this Winners is organized and clean. I would definitely recommend going to this Winners for sure! You won't regret it!

Went in looking for luggage, was surprised how good the selection of name brand products were at good prices! Would definitely recommend checking out Winners if you're looking for luggage, not in sets though.

Today nothing which is very unusual
I love my Winners and Home Sence
I goooooo at least three times a week
My favorite stores thsnkyoi

Unfortunately couldn't find what I was looking for but a tall young employee by the name of Denzell I believe was very helpful in trying to help me find what I was looking for.

RUDE EMPLOYEES ALONG WITH IGNORANT MANAGER. MANAGER KNOWS HOW TO HUMILIATE CUSTOMER. I WILL NEVER RETURN TO THIS LOCATION. I DO NOT RECOMMEND FOR ANY ONE. THE WINNERS SHOULD TAKE ACTION AGAINST MANAGER NAME CARY. G
VERY POOR CUSTOMER SERVICE.

This has been a fantastic experience. I needed to purchase a pair of shoes and was helped by a young man named Bradley. He took time away from his own profession to assist me in purchasing running shoes, and he explained which shoe was ideal for me in great detail.

It's all good.great customer service. One can see the impact of COVID and shipment issues yet, well equipped.

Good selection of items but exceptionally poor customer service.

The employees are more concerned about socializing than working. I had to wait until 2-3 employees were finished having their full 5 minute conversation until I was properly cashed out. My cashier also had 3 inch long nails and took forever to process a simple gift card request. I would not waste my precious time shopping here again.

Good selection of clothing and accessories at a low price, the only is thing is that the carts are kind of low quality, as I had one lock up on me randomly

Always great to shop at this location early/ soon as they open.
Does get high traffic of people by 11am during the week.
This store is very well kept, always an associate on hand to help, very tidy and organised.
Very friendly and courteous staff members that lift your spirit as soon as you walk in.
Able to find what I am looking for and always something for myself!
Have fun shopping here.

Insanely busy, lineup for cashier was across, plus the whole depth of the store. Yes, it is stocked properly and has Christmas items, but boy, waiting 45 minutes in a lineup.

Place is ok, the staff are just rude and unhappy clearly, went near closing time and went to the fitting room, the young emo looking girl doesn’t talk, just gives you the number and stares into your soul, creepy and left such a bad taste of what kind of employee works there, guess you can’t expect much from Scarborough cause even the cashier doesn’t know how to answer

Tried to find a pair of boots or shoes for work but nothing was in the right place! All sizes all over the place. Kids spitting & parents ignoring them.

Farida was the name of the women working at the jewellery section. She was very helpful and friendly and helped me look for watch. I ended up buying a beautiful watch from her section. I highly recommend Winners as they have other jewellery at a very reasonable price too.

The store was not stock, no shoes size 10 much less bigger the guy at the door was really welcoming

Small store.hardly find things that I like even though this time I was lucky and I found a pretty summer dress. Always go downtown and get myself into trouble.lol

Great spot to get brand name items at cheaper prices. Best items are the home items like candles, bralettes and cosmetics. A short trip here can lead to hours of browsing if you’re not careful! Friendly staff and clean atmosphere.

I was in 29th in the checkout queue - we had to keep asking for more cashiers so we could pay and leave. Manager assured more cashiers were coming but none came. It seems store is cutting down on costs while it keeps rates where they were.

We spoke to manager, he said it was not a long queue if it was 35 people … redefining what a long queue is … rofl

Hi everyone, my best review for robeca and I forgot her name she was collecting garbage on 26 August she is really helpful I meet both people there customers service awesome I would highly recommend this place very helpful staff thanks

Good to buy some essential. Wait time to pay for your items are very long. Thats why i rate this place 3 stars

It has every type of apparel for every budget. High end and low. A great place for everyone. I got so many dress pants for work!

Very low variety of stock, specially in men's shorts and trousers. Couldn't find medium and large sizes either.

So many selections. If you take your time looking, you'll find anything from clothing, home decor, shoes etc

It’s a good place staff are very cooperative with disabled people and accessible and they’re very friendly and good environment for purchasing special for disabled people

Great selection and really reasonable prices. So glad to be able to actually go shopping again!

DO NOT SHOP HERE. INCOMPETENT CASHIER DOUBLE CHARGED ME. Initially, she said the transaction declined, so I paid again with another card. Then, while still in the store, I called my bank to see what happened - but the bank told me the 1st payment went through. I showed my charge to the same cashier less than 2 minutes later, who had the nerve to argue back and forth instead of taking responsibility for her mistake. This cashier was argumentative and extremely rude - Almost as if she was trying to run a scam that failed.

Instead of fixing the error, she kept denying what happened. Her colleague had to step in to assist. The original cashier should have taken ownership herself. Since she made the error, it was her responsibility to solve - which wasn’t done. Very disrespectful. Will NEVER shop at this location again. If I was a manager here, I would definitely look into this employee’s transactions to verify accuracy.

In all honesty, this person should NOT have a job here if that’s how she treats customers. I highly doubt she can even count or read based off what I had been through today. Also no appology was given to me. Waste of time. Shocked at the lack of courtesy and truly disappointed. ALWAYS CHECK YOUR RECEIPT.

Amazing staff. Manager was upbeat and happy, even with crazy busy lines & in store shopping. Beautiful store, very well organized.

One of my favourite Winners locations because it carries the most shoes selection.
Otherwise most Winners are the same.

Large Winners (no Runway section). Small furniture selection. Right beside Walmart. Lots of Parking. Gets very busy here.

Great place to find great deals on everything! I just found a lightweight parka for $30- super stoked! Also they have plenty of fabric masks Available at the front- wish I'd noticed this on my way in (didn't feel like.lining up again for them on my way out- next time though!). FYI!

Calvin Klein under-wears for men looks fake at winners. If you want to buy the real ones go to Hudson Bay Company.

It was really nice experience with this Winnets. We liked couple of the sales associates and its like we even know each other. They are really friendly. At times it becomes crowded after office hours, but other time is quite convenient. I would recommend people for buying gifts from this location, they have plenty of COOL gift items for all ages.