Winners

Worst Winners I’ve ever been to. First of all, they don’t have many option for clothes. Second of all, they were very short staffed and staff was unhelpful. The worst part though was when I went to the change room. After I’d tried on my clothes and was ready to leave, the door handle was jammed and I couldn’t open it. I tried jiggling it a few times but it wouldn’t open. I started shouting for someone to help me but no one came. After I became scared I pushed as hard as I could against the door and it opened but I fell and hurt my leg and foot. After I explained to a staff member what happened, she didn’t even care and didn’t follow up regarding which door was jammed. I’m never going to this winners again.

Winners is a popular off-price retail chain that offers a wide variety of fashion, home decor, and beauty products from popular brands at discounted prices. Their stores are well-organized, and their product selection is diverse, with new items added regularly. Their prices are significantly lower than traditional retail stores, making them a popular destination for bargain hunters. The customer service at Winners is generally good, with friendly staff and helpful customer service representatives. However, some customers have reported inconsistencies in product quality, and some stores can be overcrowded and messy, especially during peak hours. Overall, Winners is a great choice for those looking for high-quality products at discounted prices.

Don’t shop here. Manager is not abiding by TJX return policy and I was well within the return guidelines.this is even with their useless card. It’s clearly a cultural thing/choice not to return qualified merchandise at this location. I happened to be in Ottawa over the course of 2 weeks and they returned it without any hassle. Oh and their staff just stands around and chit-chats in their native language. Very unprofessional manager stationed here. Will happily be reporting this return violation. It’s not the first time. This Red Maple, Richmond Hill location gives the Winners franchise a bad name.

I had an absolutelly incredible experience in this store. The staff is super nice and friendly, but I would like to mention 3 ladies, who helped me so much with a tricky situation: Manager Lucy, Zahra and Anu. I was thrilled with their service, help, understanding, customer service kindness,! I would still theses people for my business!) Thank you so much! It's a pity I can't do anything else, rather than just write a review!

Fall items already in! I was a bit surprised and then I thought it was a good idea to buy a few items now before everyone starts looking. The table runners were really good as well as the silicone baking molds. The Pumpkin spice pancake and quick bread mixes could be worth a try. The plates are elegant. Oh, the Vanilla Nut Cream coffee and the Pumpkin Latte caught my eyes. You should check out those fun bottle openers. There is something for all our tastes.

Store is well organized. Not crowded. But not a wide variety of products especially shoes section.

I went to winners with my daughter to see if there was anything to buy, but they hardly had anything. It was the same old stock from like a month ago. I don't blame them. I would think maybe it's having hard time getting the merchandise to the stores with the supplies, cause of shortage.my guess only. What ever the reason be, not much to look at or buy there these days. Will wait for new merchandise to arrive. Still a great place to browse and look around when bored, never know you could get lucky and pick up something great!

I don’t usually write reviews but I went this week one day when they were definitely short staffed, huge line, few rude/pushy customers (sadly I think that is normal here as I’ve seen it before too) but the team handled it so well. I don’t know if it was the manager or team lead/coordinator but she managed the entire thing with a smile and was very patient even though she basically was doing everything alone.

Everything is super clean too which is nice. Men’s section is hit/miss sometimes, but I’ve had some good finds.

I bought accessories for my phone but I didn’t pay attention to make sure is for my phone Model. Unfortunately for returning the item, she asked Many Questions and she said that I have to show her My Drivers license!
I just throw the item in the garbage bin.
(May 09,2022 07: 00 pm)

Very clean and organize winners store that I have ever seen. All the associates are very polite and friendly. I met a beautiful lady (zahra) in the home section who helped me to find the item that I was looking. Excellent customer service

Today May. 2.2022. I purchased a women pants and lady there (Farshad) was very helpful, did her best to setup my sister pant and top till end, thanks

I visited during the long weekend even though there were so many people and the store was busy all of the staff/cashier were so attentive and kind.
Given busy time the store was in clean state and the clothes/products were displayed in an organized way.
The lady who helped me (I forgot her name, sweet and kind Asian cashier) was so thoughtful as I was having problem with getting a cart and she willingly helped me with finding a cart so was able to have a pleasant shopping experience. Thumbs up!

Huge parking lot for customers. Store is really clean and organized. Great customer service and shopping experience. The Associate from the changing room is very helpful and polite (I forgot to ask for name) and the Associate from the cashier, Salpi is also very welcoming and friendly. My mom and I love shopping at this location very much. They always have great items with great prices.