12 December 2023 15:13
Nathan was very professional, he knew his stuff, knowledgeable
He explained all details, demonstrated all available options. He was not pushy, no pressure. He demonstrated everything professionally. Good customer service.
27 October 2023 19:57
Very accomodating Manager/Staff. Helping me to upgrade and find a perfect at affordable plan.
19 October 2023 23:07
Sean is amazing. Definitely go see him. Will be recommending anyone I know. Great customer service.
01 October 2023 20:47
Best place to shop for phone plans, phones and home services. Thank you BASIL for time and excellent service!
25 September 2023 7:48
Sean provided the best service I’ve received in way tooooo long! Totally awesome! Will be sending anyone I care about to see him…
04 September 2023 6:18
Amazing service and gave me much more information and a much better deal than I would have gotten if I had gone to the actual phone plan provider. Waleed gave me a great deal on a new iPhone with an extra promo and he helped me transfer everything over from my old phone to my new one. Made my day! I always recommend people go here rather than to their phone plan provider. Will always look for the best deal.
26 August 2023 16:35
Sean is the best sales representative. He always takes care of me and my family and gives us great deals. Highly recommended!
04 August 2023 1:35
I got a new phone there! Thanks to Waleed who gave us good deals and probably has the best customer service i have ever witnessed.
31 July 2023 19:11
Sean has went above and beyond regarding helping us with our services!
He took time out of his day to help me not only get the best deal but included those who are close to me in sharing this deal. I would recommend Sean to anyone thanks for his outstandibg service. Thanks once again!
24 July 2023 0:43
Sean was super helpful with helping my girlfriend upgrade her iPhone, while finding her the best deal available. The same day we tried a few other mobile providers, but they weren’t nearly as helpful. Thanks Sean, we’ll be coming back because of your great service!
05 July 2023 13:21
This is truly the place to get the best offers to suit your personal usage. The guys are all helpful. Basil did a great job getting me exactly what I needed with my post payed lines that I have.
Thank you Basil I appreciate the great service
11 May 2023 13:47
Nathan est vraiment serviable, il manifeste un accueil chaleureux à la clientèle et avec du respect. Merci Nathan!
01 March 2023 9:17
I got the best service at Wireless wave. Sean was able to help me and my entire family get new phones with an amazing deal. Highly recommend going to see him! Thanks Sean!
14 February 2023 10:35
Nathan was great! He knew everything & didn’t give us any problems.so much better than rob.
29 January 2023 17:56
Amazing service! Go see Sean. He’s the best! Saved me money on both my phone and internet. He was so helpful and friendly! Amazing service
16 January 2023 15:09
Waleed was very helpful & made my transaction as smooth as possible. Real kind & caring worker.
12 November 2022 18:07
Waleed at Wireless Wave at St Laurent was super helpful, patient, and professional. He followed up for me on a billing discount with Bell for over a week. I really appreciated his exceptional customer service and will recommend wireless wave to anyone.
28 August 2022 18:34
Sean’s service is one I will never forget. I always found getting a new phone dreadful, until I met Sean (the store manager). He made my upgrade so stress free, not to mention I saved so money along the way. I highly recommend this location. THANK YOU SEAN!
15 August 2022 4:55
Recently my husband and I were looking for a better cell phone and a better plan, and we couldn't find a better place like wirelesswave Saint Laurent, Hassam was very patient, and extremely kind, our experience with him was fantastic, he looked for the best plan for us When you go to Wirelesswave ask for Hassam, 100% recommended.
31 July 2022 10:51
I recently went into the Wirelesswave at St. Laurent in hopes of looking for a new phone because mine previously broke and that’s when life blessed me and introduced me to Steve at St. Laurent. I really didn’t think I could get a good deal especially with my budget being tight but Steve made sure I was able to get the phone I wanted with a price I loved even more. I never had such a smooth experience with such comfortability it felt like I knew him for years! Steve truly is a special person and I recommend anyone go see him if you are looking for a new phone and plan. Shoutout to you Steve!
03 April 2022 4:14
Best service ever from Rogers! Kyle was fantastic: helpful, patient, encouraging, and efficient. Plus, he saved me a bunch of money! Promote this guy!
25 January 2022 17:27
Today I went to get a new phone. I had exceptional service at the St Laurent location from Steve H. He went above and beyond in helping me with my new phone. I cannot thank him enough. Definitely ask for him if you are in the market!
03 March 2021 4:03
Hassan Taqavi, the Sales Manager provided me with quick, efficient and very professional service. He came in on his day off and handled my transaction. Much appreciated. Great service and location.
02 January 2021 21:37
I have to be honest, this wirelesswave store is an one stop shop for all your needs. Zarina is excellent and patient to address all our queries.
27 November 2020 17:16
My experience was great, I recommend you see Hassan when you get there. Gave me a great deal. Thanks
18 November 2020 18:34
Hassan was the best store manager I have ever dealt with in my life.so knowledgeable and gave me an amazing deal on my new phone.with a whole bunch of in store credit.thank Hassan for helping me out
08 November 2020 11:25
I have been going to Wireless Wave for a quite a few years now and I will continue to do so because I have always received outstanding service from Hassan. I am a very picky customer and Hassan always makes sure that I leave the store satisfied. He takes the time to figure out the best deals - and accessories - for my needs. I convinced my mother to switch to a smart phone about a year ago and she was also extremely happy with Hassan's excellent customer service and she was comfortable using the phone since Hassan explained all of it's features to her. Recently, my boyfriend and I were both due for an upgrade and once again Hassan went above and beyond to make sure that we were happy - which is why we still chose to go see him at the store during COVID-19. Overall very nice guy and great at his job!
06 November 2020 18:55
Going to Wireless has been the best decision I've ever made. The staff are extremely pleasant and polite. They actually listen to you and your needs and get you what you want. They don't try and push you into extras that you don't want, they take time to make sure you understand your contract and ensure you are comfortable with your purchase before leaving. I've been a customer for 2 years and won't be changing anytime soon. Thank you wireless wave for your service
31 October 2020 17:27
Had another great experience and service. It's great to have good customer service doing a great job to get you the best deal.

Thanks again.
29 October 2020 22:44
Thank you zarina for your patience and amazing service by helping me find my internet plan and going the extra mile
I will be coming back again!
21 October 2020 10:22
Hassan was absolutely amazing! Took the time to explain and walk us through the plan, phones, warranties. Very easy going, respectful and funny. Thanks for making my first shopping centre experience with a mask a good one. Service like this will make us repeated customers, thanks Hassan!
11 October 2020 3:28
The Wireless Wave associates named Brittany, and last but not least, Zarina (hopefully I spelt her name right) were amazing with helping me pick out the best possible solutions for me when I was looking for a phone. They answered my questions with upmost sincerity and knowledge. They were patient with me and were so friendly that it's a sin haha. To the girls at Wireless Wave, I hope you read this. Thank you Zarina for approaching me when I needed the service, thank you Brittany for helping me with the plan set up, even though it didn't through on day 1, and again Zarina for closing up the entire process with me. Service with a smile.
29 September 2020 2:12
I had to write a review because I was so impressed with the service I received! Hassan was the most patient, understanding, knowledgeable person. I'm the first one to admit that I'm not the best when it comes to technology, and Hassan was amazing! So patient with me and he explained everything so well. If you are looking for a new phone, plan etc, I highly recommend this Wirelesswave!
20 September 2020 0:00
Ali was an amazing rep who understands customer needs and goes out of his way to offer the best options and prices. He took care of the usually-grueling process of switching carriers within minutes and explained every step of the way. Great service and will definitely return!
14 September 2020 5:07
Hassan helped my wife and I get set up with new internet and phone plans on short notice. This is after we had to cancel with our previous providers as we tried getting set up in our move to Ottawa. Hassan saved us! We had all our plans working the next morning.
08 September 2020 15:17
I have been a customer for the last 4 years, always very good service. Thanks Hassan, you are awesome
07 September 2020 3:42
The sales associate Ali was bang on from good morning to have a great day! Ali explained everything in laymen’s terms and provided with with as much information I needed for “me” to choose what I wanted. Would highly recommend these guys!
22 August 2020 10:23
I was dealing with Hassan excellent customer service pleasant to deal with friendly and knowledgeable I recommend him to everyone looking to upgrade or get a new phone
29 July 2020 4:16
I had an old S4 that was in dire need of retirement! I needed a phone upgrade and a new plan. Ali showed me all my options and helped me choose a phone and plan that matched my exact needs. He is extremely knowledgeable, personable and professional and a great guy to deal with. The only issue we had was that his system was down and he had to contact Fido to get them to enter the data in their system for the new hardware and new plan. Ali spent over an hour with the first Fido rep who still was unable to enter the data for my account correctly. He then contacted a second Fido rep who after another half hour was also unable to correctly enter the proper info on the account. So an hour and a half in and 2 Fido reps later and while Ali was still online with the second rep, Ali's system finally came back online and he was able to enter the correct account info in about 4 minutes flat! (Maybe you should be sent to train some of the Fido reps.they certainly could use a guy like you! Lol) This inconvenience was of no fault to Ali and was strictly precipitated by the lack of knowledge or training of Fido service reps who were unable to complete a simple account transaction that Ali accomplished in literally 4 minutes! Thank you Ali for making sure my account was updated correctly and for showing extreme patience! I love my new phone and am very happy with the great service provided by you. If you need a new phone or a new service plan, hit up Ali. He'll make sure you get exactly what you need at the best price! Thanks again Ali!
24 April 2020 15:23
Alex was super great in helping me upgrade my phone and activate 3 new lines! Totally recommend asking for him. I will be returning and only activating my phones with him in the future!
02 April 2020 17:16
Hassan and Alex are great, never been mistreated here. Always laughing. Great place, clean and very kind staff. I keep going back. Wont go anywhere else. They have a way of making you feel important
01 February 2020 21:04
Do yourself a favor and go see Hassan.
I can assure you it will be the ONLY place you’ll want to go for your Phone.
Exceptional service from Hassan.
The customer is priority number one with him.
6 Stars!
06 January 2020 9:50
When you go there ask for hassan best deals best service they know there way around to get you the best deal and if not yet satisfied always ask for more and you will find it in store credit i have been working with them for two year and never been disapointed
25 December 2019 9:42
Hassan was great helping me to replace my screen protector he was so professional helping people.thanks Hassan.
17 November 2019 18:34
Hassan was an awesome guy to deal with! Exceptional service, quick and easy. For all your mobile services he's your guy to go see!
28 October 2019 5:07
Great service by competent associates! I’ve been doing business with these guys for years and I’ve never had any problems. I’d totally recommend visiting wireless wave for any of your phone needs! I dealt with both Alex and Mahamed and they’re both excellent and I got an iPhone XS Max as a result of it! I’ll continue to do business with them!

Write a Review for WIRELESSWAVE



Overall Rating: