01 January 2022 3:55
Fantastic Customer service and help. Rob has always helped us with questions, deals and service. Highly recommend.
19 December 2021 10:28
Brandon Sharer was the best help. You won't find any better customer service anywhere. Seriously this guy went above and beyond his job requirements and deserves a raise or promotion.
05 December 2021 21:17
The Gentleman Aadil is so humble and kind he short out my problem and fix on a professional way.
Thank you once again will back with my friends.
01 December 2021 16:33
Excellent service and a very informative experience. Thanks to Brandon. Highly recommended. Ken Cowling, Erin
01 December 2021 12:17
The service was excellent! Robert Castaneda was excellent! He made the whole process of getting another phone so easy. The only part I didn't like, was the extremely long wait for the Roger's website to work properly. Grrrr. Otherwise Wireless Wave and Robert have gotten 5
29 November 2021 20:27
I was in need of a new cell phone and plan this summer, and I found great support and guidance in Brandon at Wireless Wave. He answered every question (and I had many) and provided me with all the information I needed to make an informed decision on my phone and plan. He has provided continued support since that time, and I feel confident knowing I have him to answer all questions and meet cell phone needs! I highly recommend his services and those of Wireless Wave.
27 November 2021 20:27
I have been going to Rob for over 2 years now, and every time he is exceptional. Rob is always going above and beyond for his customers. Rob truly treats every person he meets like family. Rob remembers everyone and everything. I recommend everyone to go see Rob at wireless wave. Thank you for all you do Rob, keep up the amazing work.
17 November 2021 7:10
Me and daughter are very happy with the customer service that Robert provided. He was very helpful and Polite. I will be going back to him
You rocked Rob!
22 October 2021 11:47
Robert was amazing to work with pre-ordering the iPhone 13 Pro Max and was great at helping me setup and transfer all the data! Would highly recommend connecting with Rob when looking for a new phone!
19 October 2021 12:50
Robert Castaneda helped my sister out with her new cellphone connection. It was very smooth process and Robert was very professional.
30 September 2021 8:32
I visited their kiosk in the Stone Road Mall to get my wireless and home internet solutions. Rogers turned down my application for home internet, so I was looking for a one-stop solution to get both wireless and internet at a reasonable price. Mr Adil Khan Pathan of Wireless Wave offered me Fido and it was surprisingly cheaper than what I applied for with Rogers. He was also able to explain me every fine details that I asked for. I loved his service and would recommend anybody to this shop for a great experience.
01 September 2021 22:41
Robert Castaneda, thank you for all the help, very professional you were and caring to our needs. Really appreciate!
15 August 2021 14:52
The service here is the best customer service I have ever received anywhere. Mohamad treats you with respect and doesn't come off as pushy. It was like talking to one of my own sons.
02 August 2021 6:11
I love the service they provide. Always doing extra to get me the best deal and taking care of me. If you are thinking about wireless or internet service, always check them out first before going to any other place.
Special mention to Brandon, he will definitely help you out big time.
26 July 2021 10:08
I was helped today by Mohamad and let me tell you he was all business but his business was getting me some wild good deals. Very efficient, helpful and professional. He had an endless supply of tricks up his sleeve to get me the best deal for my needs. It certainly feels good to have a wireless experience where you feel like they are genuinely interested in getting you the best deal not just getting the most out of you. Will be back and recommend others.
14 July 2021 18:49
Today I left my phone on top of my car as I was leaving work. Obviously it flew off and broke. Frantically went to the mall to get a new one.went to Wireless Wave and was helped my Muhammad; who was very thorough, helpful polite and knowledgeable. 10/10 would recommend for your cell phone needs and services. Very professional.
04 April 2021 9:55
Brandon Sharer at the Wireless Wave in the Stone Road Mall was amazing. He was able to answer all of our questions and gave us excellent service.
12 January 2021 20:17
Brandon is extremely professional and caring he took so much time to explain everything in detail he shows he cares about his job and takes pride in his work. I could see the smile underneath his mask
03 January 2021 15:49
Dealt with Robert at this wirelesswave location. His service was IMPECCABLE. Super helpful AND very professional.
23 December 2020 14:22
Harsh made everything really easy to understand and went out of his way to get us an amazing deal on a new phone! Made me a long-term customer, I must say!
14 December 2020 11:07
Brandon was great and very knowledgeable. Thanks Brandon for setting us up with a great package. We be back to see you!
13 December 2020 5:28
Came in to see about upgrading my iPhone 8, and walked out of there with an iPhone 11 on a plan that was cheaper than my iPhone 8, without having to put anything up front. Rob's the man, he took care of me from the moment I walked in, and hooked me up with a bunch of extra stuff! I was referred to wireless wave by Brandon Sharer, and i'll definitely be coming back because my experience was amazing. Cheers guys
04 December 2020 9:39
Rob at Wireless Wave has always been super helpful but today he went above and beyond! Always finding the best deal for me within my price range and never making me feel pressured to get something that I'm not interested in. I always go to him to upgrade my phone or to see if there are any deals because I know he will genuinely try his best and have my best interest at heart!
02 December 2020 13:21
Just had chance to upgrade my two phones with wirelesswave's help. Had a great experience. Cudos to Robert, I got the best possible deal as per my need. He is very professional and handles your query very efficiently. I highly recommend them.
02 December 2020 13:18
Robert was a great help for my wife and i. Highly. Recommended. Very. Knowledgeable. Great. Salesperson
30 November 2020 21:06
My girlfriend and I just got new phones through Mohamad. Best customer service out there! Not to mention the amazing deal he got us.
30 November 2020 19:17
Brandon at Wirelesswave was great help! He got my husband and I a great plan! Thank you Brandon for all your help!
30 November 2020 9:36
Mohamad is my go to for all my cellphone and wifi needs. You wont find a better deal and better customer service with anyone else. Thanks for the amazing new phone and plan you got me Mohamad.
23 November 2020 23:25
Harsh was great, very professional. And helped me find an amazing deal! I would recommend everybody that I know to go through Harsh if they’re looking for a new phone/plan
20 November 2020 17:49
Harsh helped me and he was very professional and patient.if you’re shopping at this location, look for HARSH.
17 November 2020 4:06
Walked by wireless wave and Brandon asked if l was looking for a new phone and we where looking for 4 phones and the service was outstanding so l do recommend if looking for a new phone drop by and ask for Brandon number one
15 November 2020 21:56
Great experience. They answered all my questions regarding a replacement phone and approval. They also got me a tablet along with some in store credits which were an amazing suprise. I highly recommend wireless wave if you are inexperienced with phones and looking for a great deal.
14 November 2020 23:10
Wireless wave will always receive my business. Mohamad is the only way to go when upgrading your phone lines. A+ service
10 November 2020 8:15
Just got a new phone today, Brandon was incredibly helpful and found a plan that was what I wanted not what the current incentives were. Will always come back in the future!
10 November 2020 7:03
I worked with Mohamad yesterday (Saturday sept 5th 2020), and he was so kind, generous and caring! He was an enormous help to my father and I and helped the both of us get some really wonderful phone plans. I am so grateful for all his help and left wireless wave feeling so satisfied! Highly recommend Mohamad and Wireless Wave!
02 November 2020 6:22
Great service. Harsh helped me get a new phone with a new plan and explained me everything I needed to know. I will definitely come here for all my next phones
01 November 2020 13:34
Ask for Brandon he’s very informative and super direct so its easy to follow, he got me a great deal on my cellphone plan and home internet.
27 October 2020 6:05
Brandon was awesome! Very knowledgeable and eager to help. The day i was there, it was super busy, but Brandon worked through the line with ease and took the time to get to know everyone he was interacting with. Highly recommend asking for him if you go there.
14 October 2020 17:17
Robert at Wireless Wave was amazing. Helped us out with everything we need to upgrade mine and my fiance's phones. His customer service was on point. Super friendly and efficient! Highly recommend seeing him for any phone help!
11 October 2020 15:34
Mohamad has helped me for years with all my cellphone needs and I will never go to anyone else. He always finds ways to save me money and get me more than what I had hoped for. Thanks Mohamad!
06 October 2020 0:37
If you're looking for the best deal on the cutting edge of tech, or the perfect low cost high value option to suit your needs, Brandon will be your man. I have the fastest internet I've had in years at almost half the price of my last provider, and I have a brand new phone with more than enough data for less than I paid at Telus. Brandon always has the insider knowledge on what deals are around the corner with every company and will always make sure you are getting the best deal possible. 10/10, will not regret it!

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