13 December 2023 21:47
Ray was an absolute ray of sunshine. He stayed late to help me get my new phone set up. He is so knowledgeable, kind and an incredible employee. I will recommend him and this location to absolutely everyone. So grateful for my experiences at this store!
25 November 2023 15:50
Keira is a excellent sales representative, she has helped me numerous times. She is a excellent employee and very knowledgeable. She is a professional at her job.
Alison Vermette
10 November 2023 15:40
I spent a few days going from phone store to phone store, and this place was the best
Nick was great.
Dave
03 September 2023 5:45
Excellent service provided by Keira. She is very knowledgeable & personable. Makes life much easier than speaking with a rep on the phone. Keep up the good work!
27 July 2023 4:09
Jessica was fantastic and went above and beyond to make sure I got the best deal possible including everything I wanted. Plus she sold me a speaker. I will definitely be back to have her set me up with any future devices. She knows her stuff and I would definitely recommend her.
10 July 2023 8:45
We just bought 3 phones and updated our plan with Keira at the wirelesswave booth in kingston Ontario. She is absolutely amazing to deal with, extremely professional and kind. We bought our son his first phone and she made him feel included in everything and even let him pick out his own number.

We highly recommend Keira to everyone we talk to. She broke down our plans to make sure we understood everything before signing. We have been with Roger's for years and she is by far the best employee we have ever dealt with.
23 June 2023 20:03
We needed new phones so we went to see Nicholas. He was so helpful with switching over service providers and getting us the phones we wanted. It was nice to just tell him what we needed and he looked after it all! When the screen needed to be replaced on one of the phones from being dropped, he made the process super easy. Nicholas is very knowledgeable on product and service providers. Great customer service as well!
16 June 2023 3:20
Wonderfully customer service. Nick gave me all my options and asked how I use my phone. Thanks Nick. Look at all my goodies
06 June 2023 16:30
Stopped in to see about a upgrading my phone as well as my wife’s, and ended up dealing with Nicholas Leveille, which all I can say is amazing service, explained everything from start to finish, and helped us get the colour of phone we wanted and even finding the best warranty! See you in 8 months when it’s time to upgrade again!
19 May 2023 16:13
Jess is amazing. My boyfriend and I both got new phone plans and phones, got us the best deals and add ons.
Go to the mall and see her.
07 May 2023 14:00
This young man is very knowledgable about these phone products. I appreciate his cander and honesty. He's a keeper
01 May 2023 14:30
Been a customer of Nicholas for about 10 years now never disappointed. He is always super understanding and helpful and he will do everything he can to help out and find the best deals possible. I highly recommend going to him if you are up for a upgrade or looking for new phones and plans.
19 February 2023 13:29
Amazing customer service.
Nick, helped me to upgrade my phone, got stuff that I really need as a credit from his store.
So amazing managment and service
17 February 2023 21:26
Nik provided us with incredible service and helped us every step of the way in upgrading to new phones and purchasing new accessories. Very personable and kind the entire time. 5/5 would recommend.
11 February 2023 15:51
Nick was incredibly helpful and made the whole process very simple and hassle free for my fiancée and I.
He even stayed late to make sure we were all set up!

10/10 service and professionalism
06 February 2023 14:43
Nick was amazing in getting us set up with our new phone. Best sales person I've ever dealt with. Very professional and knowledgeable. Looking forward to working with him again.
02 February 2023 21:01
Nicholas was super helpful in helping me select my new phone. He provided a lot of helpful and useful information in regards to my upgrade and the new products I purchased.
25 January 2023 15:53
Nick was great. Helped me in a fast and courteous manner. Was very informative and easy to deal with. Highly recommend
25 January 2023 0:53
Great service very friendly was able to take care of any problems right away, couldn’t have asked for anything more
23 January 2023 14:48
Jess and nich were great, got me all the discounts available, set up my new phone transferred over all my apps, and installed screen protector and case! Would highly recommend! Great customer service!
19 January 2023 17:46
Jess and Keira are wildly helpful, universally friendly and provide exceptional customer service!

Kudos!
19 January 2023 6:29
Nicholas was amazing! Very knowledgeable, honest & funny. Very welcoming, made my wife & I feel like we had been friends with him for years. Phenomenal sales skills & very professional.
19 January 2023 0:42
Nicholas was excellent to help add, upgrade and advise us on our communication solutions. We walked away very happy!
17 January 2023 9:06
Nick was so knowledgeable and helpful! He got me the best bang for my buck and set up everything for me! Very attentive to all costumers that came by and super friendly! Great customer service experience!
17 January 2023 3:58
Nicholas was a great help. Knowledgeable about his job and did hold back despite his limited hours. Great service!
14 January 2023 3:13
Nicholas spent over 3 hrs correcting a glitch with Fido all while multi-tasking with other customers. This man is committed to customer satisfaction.
10 January 2023 5:15
We had a fabulous experience! Nick was super knowledgeable and helped us figure out the best prices and walked us through everything!
09 January 2023 3:19
Nick was wonderful! Extremely helpful and very easy to work with. I previously was with Telus and I got absolutely no where. His knowledge and patience was outstanding. I would recommend wireless wave to anyone
03 January 2023 20:58
Best service always! Nick goes above and beyond to find you the best deals and service. I have been visiting this kiosk for years now, koodos to the company for finding such awesome talent in their service reps!
20 December 2022 6:33
Nick is amazing. So helpful and easy to deal with.

Nick strikes again! Called about a last minute Christmas present and he did cartwheels to help. I won’t deal with anyone else going forward.
15 December 2022 2:48
Absolutely amazing experience ️ nick is awesome couldn't get a phone anywhere except here!
31 August 2022 23:08
Nick helped my husband set up his new iPhone and transfer everything over from his android. He was very helpful and professional, while training another associate. Thank you both for your help!
25 August 2022 12:43
I went in today to upgrade my husbands phone as he was long overdue. I ended up speaking with Nick. He was beyond helpful, professional and exceeded my expectations! We ended up not only upgrading my husbands line but mine as well. Thank you for all of your help as well as great conversation Nick, job well done!

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