WIRELESSWAVE Cell Phones & Mobile Plans

Sergio was an amazing sales person who gave us insight on new deals and promotions. He gave all the information on the plans and the discounts. Would recommend him for cell phone purchase as well as internet and tv too. Best customer service I have experienced in Canada. Thank you

Fantastic customer service

Fantastic options

Very efficient

Thanks for a great experience

I had an excellent experience with their customer service! Miss. Sheri was incredibly helpful, responsive, and went above and beyond to address my concerns. I appreciate her dedication to providing outstanding support. Highly recommend!

Dont go to this store. They dont have any phones available at the site and you will have to wait many days to even get an answer from them. Waste of time!

Sergio provided exceptional service! I drove from North York to Newmarket, and it was totally worth it. His professionalism and attention to detail exceeded expectations. Highly recommend!

Customer service is great, Sherry is so professional and patient. It was one of the best our experiences, Thank you so much dear Sherry, You are amazing.

Without a doubt, the absolutely best customer service I’ve had. Jurgen knows his stuff.
Never mind calling any of the carriers direct, or going into any of their stores. Just come to Wireless Wave in Upper Canada Mall. You won’t be disappointed.

I had a very good experience with Sherry. She was so helpful, respectful, knowledgeable, and quick. I will recommend my friends to visit and buy products from Sherry. She explains all the possibilities for the customer to decide the purchase. Thank you Sherry, I will come back again.

Sherry is so Kind, knowledgeable, and patient.
Explains very well and gives good recommendations. I highly recommend Sherry and will come back again and also refer my friends to visit and buy products from Sherry.

If you’re going to this location for anything ask for Saba she’s super friendly patient and professional. Reluctantly decided to go in to see what options I had in terms of getting a shared mobile plan bundled with home internet with low expectations, I ended up leaving the store with 2 new phones and a bunch of extra products for less than what I was previously paying through 2 service providers. Thank you Saba for getting us set up, definitely went above and beyond what I expected.

I always choose this collection for my phone's internet related tasks. The collection is very active and customer orientation is excellent. I was here today to change my internet plan and a lady named Sherry assisted me, she did her job very professionally, she gave full and sufficient explanations about everything and she is very friendly and a lovely lady.
I give 5* to this store for all

SHERRY is perfect and Very kind and patient and with a lot of information, she solved your problem very well and carefully! Thank you to her

I came to change the mobile phone operator, everything was done very quickly, in less than five minutes, Sergei helped with this whole the process. Good service.

I had the greatest experience at wireless wave upper canada. Sherry she went above and beyond finding me a deal on bell and hooked me up with an iphone 15 promax. She is super professional and knowledgeable. Will definitely send my family and friends to this store. They are genuine and budget friendly

I had a good customer experience with Saba in Upper Canada Mall she is excellent and has been trying to fix the issue of porting my number patiently

Saydu was the best person. Hes the one you have to go to for the best service. Amazing customer service. Stands by his word. Definitely recommend.

Jurgen was amazing. He was extremely helpful and very knowledgeable. Highly recommend him!

Juergen and Saba are the absolute best. If you need anything, they are the two to see. They will take all the time to help you out and you will have a blast while they work their magic.