World Cars Kia

This dealership is by far the best kia dealership i have dealt with. Wife and I are driving from Saskatchewan to Nova Scotia she is going to school out there and going to live with her family. Our kia motor failed driving into sault ste marie we limped it to dealer they managed to get it in without appt. It needs a new motor. We had to get our oil change records which were in saskatoon but their customer service person michcale called the oil change places i used and got them forwarded as our car was part of the huge recall and thru the recall might be able to warrenty motor she managed to get the records the motor was warranty which was a great relief to me and my wife. They also got us on our way in record time two full days ahead of when they thought it would be done.im so grateful to the staff and dealership for treating us so so kindly. My wife and i highly recommend you take cars here we wish we had a dealership like this one in Saskatchewan.

My recent experience at World Cars Kia was extremely disappointing. From the moment I walked through the door, it was evident that the staff had little interest in providing even basic customer service.

As soon as I entered the showroom, I noticed that it was very dark in there, what kind of business do not even have a decent lighting? The salesman, whom I assume was the only one working there didn't even bother to offer me a seat. He remained slouched in his chair, playing "Solitaire" on his computer, seemingly disinterested and unwilling to engage with potential customers like myself. His lack of enthusiasm and courtesy was strikingly evident, making me feel like an inconvenience rather than a potential buyer.

To make matters worse, the salesman's attitude was downright rude. When I asked a few questions about the cars on the lot, he responded with curt, one-word answers and seemed annoyed that I was even asking. It was clear that he did not want to be there or.

I wanted to buy a Kia Seltos, but thank to this terrible customer service I will look for other brand car and I will never be back in that Dealership. This was definitely that worst customer service I have ever had in my entire life.

Last week I did the tire rod change.after that I noticed when I am driving in highway streaing wheel is shaking. I went to Kia service again and make a complain.at that time they said it's old model car.it's having some vibration on it.they didn't check anything.worst customer service.

Didn’t know what part I needed even after looking at the car before ordering.
Poor job washing my car when brought in.

Shop here if you want incompetent, distrustful, and money-hungry service. The entire team here prioritizes only profit and will go behind your back to manipulate and alter original terms and conditions as well as sell your promised vehicle to anyone who walks off the street saying they want a car. It's terrible for those who know that KIA cars are a great price for what you get, but means you have to interact with these people to get anything done.

Very friendly it took awhile to get the new Sportage X line. Not there fault just the way it is trying to get a new vehicle now a days makes it frustrating. This is where the team at Kia shines they helped get through the whole process with the lease amount of worries.
Thank you Dan & Ray

Offered to put deposit to hold car but inventory manager said not required and the car arriving from Toronto was mine and he had me on file. Car expected Wednesday, did not hear from dealer, called Thursday, they sold car to someone else. Nice.