Wraptors Inc

Re-submitting this review after Stas (the owner) contacted me and asked me to delete my review in August 2023. Mr Wraptors himself agreed to try and remedy the situation but did not follow through on his promise to mail me the tire shine product.

Services completed:
1.chrome delete
2.blackout rims
3.caliper paint
4.window tints

Pros:
1.communication with the instagram account and through text message with one of the owners
2.the work completed was decent
3.they put on the wraptors plate covers for "free"

Cons:
1. I was given a quote with the owner via instagram and text. When I dropped my car off I negotiated another quote with an employee for a lower price as he also agreed that the quote was too high for the work requested. They did not give me a copy of the contract on the day that I dropped off the vehicle. On the pick up day, the agreed to price was scratched out on the contract and I was told by the same employee that he did not remember our conversation and this is the price determined by the owner. I had to argue with him to meet somewhere in the middle.
2. I was told that the work would take 2 days to complete. It ended up taking 3 which was quite inconvenient.
3. When I went to pick up my vehicle, the body of the car, windows, and tires were dirty and I had to request that they clean the entire car which furthered the inconvenience.
4. The emblems on my car had been removed to complete the chrome delete. However, they were not put back on the car at the time of pick up. I was told by an employee that they were in my cup holder and it was part of the "clean blacked out look" to keep them removed (they really just forgot to put them back on). When I looked in my cup holder, the emblems weren't there so I had to ask another employee to go and retrieve them and have them put back on my car.
5. I asked to purchase the tire shine spray which is advertised for $29.99 on the website. The employee in the store told me that it was $39.99 and by this point I was extremely irritated and just wanted to leave.
6. Within a week of getting the chrome delete, the wrap began to peel off of the emblems on my vehicle. Thankfully, I was able to bring the vehicle back and they re-did it for me.
7. After I initially submitted this review, the owner contacted me directly and tried to remedy the situation by offering to mail me the tire shine product free of charge. He also requested that I deleted my review as he is trying to grow his business. Well, I deleted the review but the tire shine product never came.

Overall, my experience could have been better. I am very happy with my car and how it looks. However, I should not have to demand that people do their jobs after they have had my car for 3 days. It would have been considerate if the employee honoured the price that we agreed to as I came with cash expecting to pay that amount. Going forward, if the employees do not have a say about pricing then they should keep their mouths shut and refer the customer back to the initial quote. The owner himself is unable to follow through on promises to customers which is really unfortunate.

Had my 2016 Audi SQ5 in for ceramic window tinting, badge installation and powder coating wheels gloss black. SQ5 came out amazing great work and big thanks to Ajay and the team.

Had a great experience.great Staff and great service.big thanks to AZ.would definitely recommend and will definitely come back

Huge thanks to Stas and the team at Wraptors!
Got some branding decals on the truck.
Worth every penny to have this type of advertising!

Brought my challenger in with a factory vinyl graphic that was lifting. Wraptors was able to tack it back down free of charge! Thank you Wraptors! Will be back of other projects in the future and will definitely recommend to others

Awesome job on our new service truck. On time with zero issues. Great people to work with. Already planning to wrap our company enclosed trailer.

I had been contemplating this for a long time, and I finally did it! I got full black out on my Chrysler 300. I have had her for seven years and she needed a little work. Some extra TLC I chose Wraptors inc! I have been watching that work for quite some time on Instagram. So needless to say, I had to take the plunge… crystal and her team were amazing, extremely friendly, and made me feel very comfortable. I got a full blackout turned out exactly what I wanted! I’m very happy and excited to do more work on my car in the near future
Thank you wraptors team

They are so professional and so thorough when explain the processes needed to take place when dealing with my wrap and starlight’s. They even finished my car early which was so exciting. It was a nice customer experience when having to deal with the lady at the front. I believe she’s the owners wife.

Super happy with my Camaro SS after a black hood, roof and mirrors. Job was done on time, budget and looks amazing! Wraptors for the win!

Walked in today and had an inquiry for my steering wheel, the owner helped me right away and provided great customer service and work. Would highly recommend this shop. Thank you again!

I would highly recommend services. They were extremely professional throughout the entire process and very responsive.

They did a great job. I visited three other shops before deciding on Wraptors and I'm glad I did. They’re very professional and honest. They made my car look like a different ride with a chrome delete and window tint. I plan on taking my wife's car there for a make over. If you are thinking about getting a car make over or even a window tint they’re the spot.

Wraptors does phenomenal work from start to finish. I just picked up my 4th vehicle wrap and could not happier with job. I constantly get asked who does my wraps and they get noticed. Thank you Wraptors for hitting another one out of the park

Wrapped our Jeep tailgate. They did an amazing work. Very happy with the outcome. They were great to work with

Had a great first time experience yesterday fixing a tear from a speed bump on my wrap. The Asian guy who worked on it did a tremendous job and it turned out fantastic. Price was same as quote and was finished quicker than expected. Will definitely be coming back in the future highly recommend

I am another satisfied customer. Wraptors high Google rating is well justified. I had some 'highlight' partial wrapping done on my new BMW X6 a couple of weeks ago. The quality of the work was excellent. The job was done on time and as promised. Stas (the owner) was a real pleasure to deal with. This is what customer service should be like every where else. Highly recommended. You will not be disappointed.

These guys did amazing job on my car! I want to mention that these guys are all awesome to deal with personally! It didn't matter who I talked to they all treated me respectfully and were so nice! They treat all vehicles with special treatment.she was treated the same as a Lamborghini.after all, she is my Lambo I highly recommend Wraptors Mississauga as they will handle your baby with care and respect!

Had my car's grill, window trims and roof wrap done with them. Excellent customer service and quality of work.

They provide Great and luxury service. They are very attentive to details and make you feel like a super star. Highly recommend this place

I recommended this place for detailing to my relative. She went in for full detailing of her car and was told it would take 4 hours. She dropped off the car around 1 p.m. Later the manager/supervisor called to advise car would be ready by 6: 30 p.m. Reach at 6: 30 p.m. And car was not ready. When the car came out around 6: 45 p.m. The results were shocking. She complained to the guy there, they took the car behind and brought back in 2-3 mins. You can see the AFTER detailing pictures attached. I would noo longer recommend this place to anyone for detailing.

Very nice and professional people!
Awesome prices for awesome work!
I would recommend everyone to check it out!

Came to get my car tinted, and mind you I’ve never had tints before so I wasn’t sure how dark the windows will end up, but Carla was really knowledgeable and helpful.
So glad I chose Wraptors to do my tints! Couldn’t be happier with my choice and the end results

Thank you so much. My car looks amazing. If anyone needs tints or wrap this is the place to go I would give it 10* if I could. Thank you Wraptors crew and especially Carla you made this process quick and easy. All staff very friendly and caring

Great experience from start to end, the wrap turned out amazing on my car. Extremely professional service, and I was grateful to be booked in earlier than my scheduled appointment. Very quick turnaround, with only 2 days to complete a wrap, powdercoated rims, painted calipers, and red trimming!

Great place and amazing service. Carla was amazing to deal with and ensured I was satisfied with the work they completed. Definitely recommend!

Had a great experience with these professional and fabulous people. I’m obsessed with the chrome delete on my Nissan Murano, it’s like a brand new car. I highly recommend Wraptors Toronto. Carla was really helpful and patient with me. She was always available for my questions and made some great suggestions, her knowledge and customer service was impeccable. Can’t wait to go back for my next project!

Can’t believe it came out so good. +there’s 5 year warranty. Can’t wait to get the front end redone due to the rock chips.

Most amazing place and even better people! Work is phenomenal highly recommend everyone to come to this shop!

Excellent people, took care of me well. In and out quickly too. Very professional and courteous. Recommended!

Constructive criticism: I had greasy hand prints on my rear windscreen after roof wrap, I suppose someone forgot to wipe it after the job. Top notch otherwise

Had a great experience with everyone I came in contact with. Really happy with the outcome of the black out they did on my c300. I definitely recommend, they take care of your vehicle.

Absolutely phenomenal. Wraptors is the best and has set the standard high. I finally decided to wrap my Mercedes and the finish came out soooo good, words cannot even describe. It legit looks like paint. I was left speechless seeing all the work (powder coating, black out, wrap, etc.) Wraptors have done. The whole process couldn’t be done though without Carla. She’s amazing. Go see her immediately. Best service, great communication, made me feel like I’m part of the Wraptors family. I’m so happy with my car and Wraptors will always be the spot to go to for my car and I. Appreciate the team, appreciate Carla, you guys are amazing, for real.

Absolutely phenomenal job done by the Wraptors team. Carla was amazing to deal with. Great price, great quality and certainly a job well done on my Mercedes. Definitely going back for more work in the next couple of weeks. Best spot to be if you love cars. Thanks again Carla and the team!

Very friendly and patient staff, super quality and efficient wrap, definitely best choice for car wraps.

I went in yesterday to get a roof wrap for my car, and from the moment I walked in, everyone was friendly, especially The God Mother. They allowed me to stay in the waiting room, which was very clean and nicely decorated, & one of the workers had gave me the option of watching Netflix or YouTube during my wait! My car was done within an hour and 15 minutes, and the wrap was done perfectly, thank you again guys! I highly recommend going to Wraptors for your car!

I’ve already been recommended by many of my friends of car community to attend here for my wrapping, I have a McLaren 570GT therefore I didn’t want to waste my time with low quality wrap shops. I knew I had to go with best of the best. When I got my car back I was completely in shock of the result, they’re not only affordable but extremely transparent and professional with their wrap service.

But dont take my word for it, take a look at the work. It speaks for itself.

Left my gle for chrome delete, front windshield tint, ppf front bumper and hood, ceramic coat.guys did beautiful job, professional and quick.
STAS and CARLA taking care of my vehicle so well.
WRAPTORS price and service are unbeatable.
No need to shop around, WRAPTORS are the best choice.
THANK YOU TEAM

I brought in my wife’s GLS to get wrapped, chrome deleted, wheels painted, and some tinting. They did such a phenomenal job that I decided to do the same thing on my 911. Carla is the best. I had some thoughts on what I wanted and she redirected me to a much better look. For things that neither of us could decide on she just said “leave it with me” and, POW perfection again. For people that think Wraptors is too pricey I shopped around before I picked them and they were the cheapest I could find. Add on TOP NOTCH service (they drove to my house to complete tinting on the 911) and a great warranty? Pfft, Wraptors are the obvious choice people.

Unbelievable experience from beginning to end. Great price. Cannot be beat. They went out of their way to find a colour that was out of stock until next year. Communication was great. Warranty is amazing. I wouldn’t trust my car anywhere else. Such an unbelievable finish. Couldn’t be happier.

I watched my friend get his car done, they did such an amazing job. The Vietnamese guy was top notch!

Took my Taycan to do some work and did a remarkable job with the Chrome Delete. Amazing customer service and they stand behind their work 100%. Would recommend any day with any car!

Best service ever from Carla, extremely professional and will definitely return to get more work done by this great team!

Thanks Carla and the team at Wraptors for doing an amazing job on my car. Great service and fantastic work.

I was invited to twist balloons for a baby shower. The car show room was transformed into an enchanted dream event space. Christel and her husband was so humble. They were a joy to work with.misscypriana.com

Hats off to Stas (owner) and Thomas one of their techs. They handled a customer service matter with the most respect and interest that I have seen. You don't see customer service like that everyday, and I work in customer service. I'm not one to leave reviews a lot, but these guys deserved it. If you ever are at wraptors, just know you will be taken of. Yet again hats of to those two.

Got tint all around done here. Love the result. Special thanks to Vaneet for the extra attention to detail.

I left an review on their service and they get back to me.so you guys deserve a 5 star as u do care for your customers.
Thanks

Great service, efficient and fast. Great customer service. Carla was a great help and explained things clearly. Definitely would recommend this place. Great pricing as well

This is my second time having my vehicle done with the Wraptors. From start to finish I felt like royalty. Carla was wonderful in coordinating my wishes. She gave great recommendations and made my dreams come to a reality for my Lambo truck.

Stas and his team continue to do amazing things and it is reflected in the results you get. There is no other place to get your vehicle wrapped or customized to your liking then the Wraptors!

A friend recommended this place to get my detailing done. First time hearing of them and coming to them, wish I knew about them sooner. Amazing customer service 5/5. Stas was awesome, very professional and respectful. Will be coming back here to get my car wrapped! And will be coming whenever in need of a car detailing. I live in the east and am willing to travel far just for the experience. Would highly recommend

Brought in my 2015 Honda Accord coupe for full detailing (interior, exterior and engine bay). Stas and the crew absolutely blew my expectations out the water! My car looks brand new! It's my second time coming to Wraptors and it definitely won't be my last!

Amazing group of people who take great pride in their work. Loved what they did for my Mustang. Took my ideas and thoughts and brought everything to life. Even better than I expected and would definitely go to them again. Go to them for wraps, tints, designs. You won’t be disappointed.

Had to erase my earlier review of how great the service was here. Heard great things but left unhappy. Been here 3 times. First a wrong scheduling appt, 2nd to get the work done on my tints and blackout package, to which instead of 2 hrs I was waiting for 5 hrs and the product they gave me was badly done, to which I had to wait more to get it fixed. 3rd to come back to fix the imperfections on the tints (bubbles on 3 out of the 5 windows) to which I was told I have no warranty on the tints. Lol. Just a joke in dealing with this company. They look like good people but I just had a horrible experience with lousy service and advice. Won't be back here.

Response to owner comment: I was told there's warranty at first by your manager, to then book an appointment and come in to be told there's no warranty. No one had suggested at first to remove my initial tint. Talk to your team first instead of being rude. An imperfection in work is an imperfection nonetheless. I'm sour from the lack of professionalism of your staff and even your response

Got a full wrap done and the service was exceptional! Very professional and friendly team and I definitely recommend going to this location. Great experience all around!

3 years ago I contacted every shop in the GTA to collaborate with me on my dream custom wrap. Being young at the time no one would take me seriously enough, Wraptors brought me in & made sure I got what I wanted! A year down the line I upgraded to a more agressive bodykit, Wraptors hooked me up after one phone call, it was out of the shop ready for Car Shows the following week! Without a doubt I can call Wraptors & I know they got my back!

Follow my Instagram to see the magic for yourself @tonys_classics

I got my car tinted today for the first time ever! When I saw the results I was super super In love with the work! They work super fast, they have such a great team! I highly recommend this place! Thank you for the great service! I’ll be coming back

Very happy with my roof wrap however I feel as the roof/windshield moulding trims were reinstalled poorly. Definitely still recommend maybe take some photos before wrapping

Honestly this location is amazing! I recently got my trunk wrapped and I was amazed by how quickly they booked me in but also how nicely it was done! The owner Stas treated me like family when I went and honestly couldn't have asked for a better experience! I plan to get my next car also wrapped by them:)