Matt is a very pleasant person and tries his best. But I believe he needs to work on his work time management and work analysis skills. I say this because I noticed a few things today during his job that could of been managed better. For instance when he was attempting to replace the laundry room facet he slightly dislodge the laundry room drain pipe in the tub portion. As such he went to purchase a replacement tub, however, I feel he didn't measure the tub unit as he came back with a replacement tub approx 2 inches smaller and it could not be used. Instead of completing the rest of the 5 scheduled jobs and return this wrong tub after he finished these jobs, he decided to return the tub right away. This error had to be corrected by him buying and installing 2 shut valves in the laundry room to reconnect the cut pipes and now this laundry tub is none functional and the replacement facet was not completed. So I went from a functioning tub with a dripping facet to a non functioning tub. He advised us that now the entire tub cabinet and tub need to be installed to correct this error. When he came back and was installing the 3 fill valves in the toilets. Two of the toilet fill valves were completed ok, however, on the 3rd toilet he replaced the fill valve and than advised us that it would not work properly due to another noted problem and the entire toilet needs to be replaced. I don't understand why he was not able to identify the problem with the toilet before he went and replaced the fill valve. This now cost me a fill valve and install charge for something that wont work. I know situations come us, but, I believe with better time management and more efficient work analysis I could of saved funds and Matt could of saved work time. Now I need to deal with full replacement of a toilet and a laundry unit.
They workers were polite and cortious, they replaced our old water heater and brought the venting up to code, cleaned up after thier work and showed us how to read the tank and adjust the temp. Thier service was excellent.
These guys are professional and great to work with! Very knowledgeable! They showed up the very next day and quickly repaired our damaged pipes outside the house!
I recently had a plumbing emergency and called Wrench it up Plumbing for assistance. Technician Alex Lougheed was sent out to help me and he arrived promptly. He was able to quickly diagnose and fix the issue, and provided me with some tips on how to prevent similar emergencies from occurring.
When I needed help with my drain cleaning, I called Wrench it up Plumbing and technician Wahid was sent out to assist me. He was able to quickly and efficiently clean my drains, and provided me with some tips on how to prevent future blockages. He was also very friendly and professional.
Matt S did a great job installing a new water heater. Quick and smooth. Have to say, after pricing out this job, there are a lot of firms looking to throw out a high price, without even seeing the job and providing an honest estimate. Would definitely recommend them and will be use this company again!
Used this service to repair a shower drain pipe. Matt C did a fantastic job, very professional and the job was completed very clean. I would highly recommend this service and company.
Did a great job, he explained how he fixed the leaky valves. Nick installed a new pea trap and my new vanity sink very quickly and efficiently. I will ask for Nick in the future.
I've used Ethan at Canada Drain and Plumbing works twice now, and both times the service was exceptional. They got things taken care of quickly, always keeping me informed on what was going on and what the best options were to get things fixed. Highly recommend and feel confident in calling them for any plumbing issues.
Matt S was very professional, knowledgeable & courteous. He explained every step & had everything needed to do the job thoroughly & completely. We couldn’t be more pleased with Matt S & the team at Wrench it Up Plumbing. Highly recommend.
Extremely professional & experienced company that works diligently to repair whatever plumbing issues arise. Would recommend to any/all friends/family.
Prompt, professional and quality work! Had an issue with a clog and they were able to get to us quickly and resolve the problem. Pricing is fair and have no reservations on recommending them to anyone. Will be use again!
They came to my home to install a water softener system. They did an excellent job, and patched the holes left behind in the installation process to look exactly as they were prior to the holes being made. They did an excellent job. Highly recommend.
Ethan was superb! Quickly resolved the issue in a professional manner. He also provided education on types of water softener systems available and pros and cons of different brands of toilets upon request. Extremely helpful.
Vlad showed up on time and was very professional. He found the issue quickly and repaired it in a timely manner. Wrench it up Plumbing is so great to work with. Highly recommend.
The service was very professional and prompt. Needed a toilet, relocated from the cast iron stack. I am currently renovating my bathroom, not only did they answer my call, I had an appointment the next day. The service technician was prompt and fixed my problem the same day. Now I can proceed, with no delays. Highly recommend this company, and will definitely use them in the future.
We had an emergency situation where our sewer began backing up into our basement whenever the toilet was flushed. Matt came over and helped us. He was extremely good at explaining what he was doing as he did it, what the problem was and making recommendations for how we could prevent it occurring in the future. He was friendly, efficient and reasonably priced. Thank you, Matt! You will be our first call from now on!
Service provided by Jazz was excellent done. He explained everything that was going to repair and the way he was going to do it clearly. One thing I liked is that the job area was left cleaned.
Website falsely claims they provide water heater service. When I called I was told they don't provide that service and the individual just hung up the phone. They should not falsely advertise services they are not capable of providing.
Phoned Wrench it Up at 12: 30 and had the problem fixed by 3. A bit pricey, but if you want something done right and done quickly, you couldn't do any better than these guys.
Matt and his partner Yasin are excellent plumbers. Matt was very helpful in explaining what he was doing and cared about saving us cost by offering affordable options to our plumbing issues. Overall, they did great work!
What a nightmare - will never use them again. I don't understand how these guys got a five star review from other customers. Very unprofessional plumber who came to my house unprepared and started lecturing me and picking on my contractor's job. The only tool he had in his hand was the interact machine.
Jazz was amazing. He made it through a snow storm to get here and walked me through all the options and the benefits of each. His work was swift and thorough. He also even took the time to sanitize the area once he was finished. Definitely will be my first call if I ever need anything done in the future.
Excellent service! Matt was very knowledgeable, helpful and professional. Found the leaks in the shower and fixed them all in the same day. My experience was positive from first contacting the company to the final result.
John was really helpful in getting a plumber to our restaurant in a short time to resolve a broken kitchen sink and get our restaurant back to normal functioning.
Took longer than expected time to complete the work. However can't complain for the amazing professionalism and service offered. Brian was really helpful and explained to us all the work he was going to carry out. Thanks guys.
I contacted them over phone as I had some plumbing problems in my bathroom. They were arrived at the scheduled time and fixed all issues efficiently. Pricing was also fair.
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