30 November 2023 7:38
Absolutely best storage facility! Great staff. Natalie has been nothing but a God send. Convenient location, easy access to the building. Love the idea that the building is closed over night, that gives extra security of no one breaking in. Highly recommended.
27 November 2023 3:52
Karl and Anna were always polite, helpful and very professional. They provided great service. The units are clean, safe. Thanks.
09 September 2023 6:20
Natalie Was so helpful when I was getting my storage unit! Super helpful and helped me get the best deal and u it! Thank u so much
29 August 2023 4:49
Natalie and Anna were very helpful with the process! Highly recommend this for daily rentals!
24 August 2023 22:55
Great location
Staff is very helpful, especially Natalie
Super clean and made sure you got the correct storage you want for your needs.
23 August 2023 21:09
What a delightful and pleasant experience! Everyone is so friendly and helpful! We came in not knowing what size to choose and they showed us a unit after asking a couple leading questions and it was perfect!
15 July 2023 8:21
Natalie and Candice were professional and accommodating of all our needs. They found us amazing storage solutions and made registering for an account quick and easy.
08 July 2023 23:13
HORRIBLE moving out experience. 1 person working on a Saturday! Really, you make a ton if money.bring in more ppl on the weekend. The one person working was terribly slow. Do better.
18 June 2023 21:35
They were so nice and helpful. It was quick and efficient to sign up. First time renting a storage unit and it was simple, clear terms. Felt it was all very fair and transparent, trustworthy. Recommend.
13 June 2023 19:34
I have been with XYZ at Lakeshore for over a year. Throughout this year the treatment I received was Gold star. The workers are exceptionally pleasant and easy to communicate with, always timely with updates, facility is always clean and we'll maintained. For a while I had hardship with payments as well, and yet Melissa and Natalie went above and beyond making sure I have least worries while figuring out the best outcome.
I am happy to recommend XYZ Etobicoke as the safe place for your things and your peace of mind too.
12 December 2022 11:04
I recently closed my account with XYZ because of an upcoming relocation. I had stored my "overflow" stuff with them for about 10 years. Candace was very friendly and helpful to me in closing the account. I easily recommend this facility to anyone needing storage in Toronto's west end.
05 December 2022 19:34
I've had a great experience with this storage facility. The staff are friendly and very helpful, and the facility is always clean and well maintained. Highly recommend!
28 November 2022 13:26
I needed to store my belongings for just over a month and XYZ Storage gave us a good deal plus they where very flexible with payment.
The staff were so helpful and accommodating. Massive shout-out to Natalie who was extra accommodating and patient with us, putting up with us losing our lock and providing us with another temporarily.
Moving is stressful enough, with XYZ we had one less thing to worry about.
The Etobicoke space is clean and well maintained, they have plenty of carts to help you move. The garage doors are conveniently located with easy access. I'd definitely use them again. If they allowed after hours access as well that would be awesome!
23 October 2022 12:17
Xyz we’re our storage for the longest time when we needed more room.they were always helpful & smiling.the place is well kept & the staff go out of their way to help you.would definitely recommend this place to anyone!
22 October 2022 7:00
Such an amazing experience here. I was going to use a different location but had to switch last minute, i've used storage spaces before and its usually so stressful and feels something akin to signing up for a gym membership (never know what is going to surprise you in the fine print), not here though! So glad I chose this location.

The lady at the desk (Natalie), was so helpful, considerate and just provided a really great experience and was able to help me through all my hesitations on location, selecting a size and just overall moving day plans even when I needed to change things, they were so considerate and helpful.

Really good people always make the experience and it's the reason I trust this company, i'm really happy with how helpful they were before, during and even after the move. I would not hesitate to suggest this location. Made a stressful time so much less stressful!
21 September 2022 1:33
Great experience at this storage facility.we've requested to change the size of our unit a few times and Candece always goes above and beyond to facilitate us.great costumer service and fair prices.couldn't recommend this place more!
04 September 2022 20:30
Great facility, very convenient for Humber Bay area (and I love the old style freight elevator and wooden flooring, it's great they kept the spirit of the building)
31 August 2022 22:57
Had the best experience with XYZ Etobicoke. Such an easy process to move in and out, clean units and very helpful staff made the whole process seamless.
19 August 2022 6:49
Rented the storage unit at Lakeshore location and overall had a great experience. The customer service was excellent. Candace and Natalie were very helpful and made the moving out process very smooth. Thank you Candace and Natalie for all your help.
19 July 2022 8:01
This is a wonderful place for your storage needs best customer service clean helpful environment. The CSRs go over and above for your comfort. Thank you XYZ for all your help ️
17 July 2022 7:06
I needed storage space for about 8 months and this place was great. Everything could be arranged online (I don't live close to the storage unit), they were very flexible about everything and very organized. When I needed friends or movers to access the locker it was always easy. They were friendly and prompt every time I needed anything. The place was clean and well kept. I would definitely use them again if I need storage.
10 January 2021 22:33
Great service. I went in on a Saturday afternoon. There was one woman working she retrieved keys for 2 customers, cashed me out for 3 boxes and took an order from another very efficiently and in a short amount of time. She even thanked me for waiting even though i wasn't there for more then 5 minutes! I think she may have been about to eat lunch too! I will definitely go back there for all my packing needs.
03 January 2021 8:06
Natalie is the best it wasn't the facility (also great) but the professional manner she displayed that made me stay. XYZ Storage is simple and hassle free.
29 December 2020 12:21
My experience at this location has been great Natalie is always been super helpful with any concerns or questions I've had. Strongly recommend!
21 December 2020 21:36
Your facility and staff are some of the best in the business.
The two ladies at front are, two of the best people, I have met.
22 November 2020 15:15
I just had call back from Farooq, he was very knowledgeable about the company and very helpful about choosing moving date and schedule!
31 October 2020 11:36
Honestly AMAZING service and such friendly employees. Natalie has taken care of me since day 1 and I truly appreciate her sense of humour, kindness, and willingness to help me out.

Would use no other storage service except for this facility. Highly recommend.
21 October 2020 9:54
Great service! Fast and easy move in with the provided dollies. Clean units and hallways. Natalie was great and was very helpful with any questions we had.
19 October 2020 3:21
Good, clean location. Washrooms, WiFi, Vending machines available. Free coffee machine (K-cups) for customers to use. Storage unit can be used as mailing address. Hours of operation could be extended. Best price in Etobicoke. Some staff such as Leslie and Natalie are very friendly and pleasant to work with.
26 September 2020 2:14
I'm extremely disappointed as I just rented a storage locker in the last week of August, 2020, paid the remainder of the month of August and was told, "the month of September, 2020 would be my "FREE" month", but I just checked my online banking and they took out a payment for an entire month. A very poor customer experience!

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