12 December 2023 3:58
Tino is the kindest person on earth, I hope my mother doesn't read this message lol.
Highly recommend!
Super sérieux super rapide
Je recommande et les prix sont interessants
20 October 2023 11:40
A very wonderful warehouse, really safe, and the employees are very amazing and their treatment is wonderful, except that they tell you a week before if the warehouse will be closed due to the holiday. I hope everyone goes to it and the location is very wonde
13 October 2023 13:04
Great and friendly staff made the whole process very easy. Great location, nice, clean and spacious storage units. Highly recommend!
26 September 2023 3:01
I like the punch code entrance. It's user friendly. Staff membets are friendly and welcoming. Easy access to storage unit and well laid out including the exit at the front gates. Coffee at the front desk.
13 September 2023 15:48
Great Clean and safe place to store your belongings. I have been here for around 7 years and overall I would give it an A+. Staff are very friendly.
16 February 2023 5:30
When we first took up storage here I will admit that I really liked it and at the time the girls who helped us were really nice. It was the cheapest around. Of course, this was when it was All Canadian Self Storage. Before they changed everything. The way it is now however, I cant give that 5 star rating I once was glad to give. Everytime you turn around nowadays they are constantly jacking up the price. Getting so annoying. When you live on disability you cant afford their high prices
18 January 2023 1:10
The place is clean and secure, well lit and priced right but I really gave them five stars because the young lady helping us was great.

I needed indoor heated storage for 2 seadoos. I thought we had reserved a locker but when we went there 2 weeks later they said they had no record of the reservation. They did help us get a locker though.

User tip
If you have an 8' wide trailer to stow and you're not an expert with trailers then avoid getting a locker in row B The laneway is too narrow to maneouvre an 8 ft wide trailer through 8.5 wide doors. We tried manually pushing it in but there was also a 1 in lip at the door we couldn't climb. They switched us to Row C and everything went in perfect. No muss no fuss.
04 January 2023 9:01
Samantha is such a professional.
It gives me pleasure to have such ease whenever my memory fails me. I can count on her to solve problems 100%.
19 October 2022 6:12
Copeland was a really good guy & helped me with all my questions & was super patient & knowledgeable about the unit’s & pricing! Thank you!
06 October 2022 6:40
Copeland was extremely professional and helpful with everything requested and even more that wasn’t but he knew would be of help to me. He displayed true customer care and respect that all customers would hope to experience with those rendering services.
03 September 2022 5:03
We were with XYZ for 2.5 years in the Scarborough location. It's a well-maintained property, clean, air-conditioned, secure, and laid out so that you always have access and aren't wandering though catacombs trying to get to your stuff with a damaged cart on an uneven floor. The site is good for trucks to access, and our stuff stayed clean without having to be bundled - even sofa cushions. The staff are approachable and know how to take care of things that come up, and we were happy with the experience all round.
22 August 2022 20:13
Rented a unit after my mom passed away in Nov. 2020 to store her stuff til I could figure out what I wanted to do with her stuff. Staff was amazing upon rental and place is so very clean. The access was great to. In May of 2022 I decided to take her stuff out and end my rental with XYZ storage at the Beachgrove location. I was paying by cheque cos I don't have a cc. When I moved out they told me I was to receive a cheque in the mail for $30.07. It's 3 months later and I haven't received my cheques. I called and was told to come in the next day to get a cash refund. Why wasn't this an option in May when I ended my rental unit contract, I dont know. So I went in the following day and was told they have no cash on site and I needed to come back on Tues after the Aug. Long wknd. The woman at the counter assured me she was leaving a note and she wrote the note while I was there. I'm upset because I have been patient and waiting for the cheque, I wasted gas to go there like I was told and now I have to go back again in hopes I can get my money. This is the only bad thing I can say about the place. They were quick to take their money but not to give whats owed. They also raised the prices twice in the 1.5 yrs I was there with them. Way to expensive for what I got. Anyway like anything do you homework before making decision. I really hope I can get my money on Tues.
30 July 2022 8:29
Very convenient location. All of the staff that I dealt with both on the phone and on site we're extremely helpful and very polite. Very secure location and it's also kept very clean. If you're looking for public storage in this area I highly recommend them.
10 October 2021 15:47
I have a really good experience. Staff was very friendly. This place is top of mind for when I need to rent a storage space. Keep it up!
27 September 2021 9:45
Alex and the team were very helpful. Love this facility and storage units. Would use this again.
26 September 2021 22:15
The service staff were absolutely amazing, and the location was very convenient. They even provide dolleys on site free of charge! They were also kind enough to reserve the unit for me for a few days until I got here! We definitely recommend this place to anyone looking for residential storage or commercial storage like we are!
13 September 2021 4:37
For me the Scarborough location served very well with regards to accessibility & convenience. I needed to reserve a unit from another province. I had full support from Sarah in managing one. And when I arrived on location, I realised I needed a different size. Without any hassle I was able to get what I wanted, even though I had only reserved through phone, & not booked a unit by the required payment. The place is clean & well secured. Because I came from another province & I had to bring in a lot of stuff over several visits to the site, the gentleman named Alex gave me the opportunity to have 24 hour access for that one day, so I can bring in all my stuff.
11 September 2021 19:01
Rented a storage unit here for a few months while I was out of the country. All the staff I've interacted with were super nice and professional, had a seamless experience despite being miles away from Canada! They also prorate rent and refunded the unused days when I moved out:)
09 September 2021 3:16
Alex was amazing. Professional and polite. Accommodating and helpful in explaining everything. The place is near and clean and I was super impressed.
05 September 2021 11:36
We just rented a unit from XYZ storage, we received amazing service from Alex. Highly recommend this place. Clean, spacious, bright and outstanding service!
Thank you XYZ
31 August 2021 6:40
This place is safe and spotless. A variety of sizes for indoor and outdoor (drive up) storage. Secure gate with keypad entry to site.
12 August 2021 22:28
I required a unit that was secured, clean, spacious, with 24 hours access. Alex understood my requirements, provided me with options, gave me a tour of the facility and the units. Thank you Alex for the amazing service. This also speaks to the commitment the ownership has in providing the vision. Without such leadership the team would not be able to accomplish these standards of performance. Thank you.
24 June 2021 7:30
This is a great storage facility, clean and well maintained. Security is excellent, offering standard keypad entry access and there are cameras everywhere. Our 10x20 unit is temp controlled with easy drive up access. Doraine the manager was welcoming and very helpful. I recommend XYZ storage in Scarborough without reservation.
14 June 2021 8:19
Friendly and accommodating staff. Affordable units. Stored my things here for over a year. Alex was super helpful
02 June 2021 23:57
It was our first time at the storage facility. Doraine Thomas was a great help and explained all details clearly. Couldn't be anymore happier. If your looking for storage. This is the place. Talk to Doraine.
03 May 2021 1:27
I went to the storge very clean and Alex look after me very helpful with what I needed help with
18 April 2021 9:59
Doriane was really helpful, I was with XYZ for a few months and I really enjoyed their customer services. And the actual storage unit was clean and easy to locate after the first visit. Would definitely recommend them!
17 March 2021 1:34
Fantastic storage facility. I'm storing a boat for the winter and was concerned about getting the trailer in and out. Very easy and efficient access through the large door. With the advertised dimensions I only had inches to spare and they were bang on. The trailer went in like a dream. The space itself was perfect for my needs. I would recommend XYZ highly.
08 March 2021 20:03
Great service! I made me reservation online and then went it and was helped with the whole process. It was very quick and easy. The storage locker was as advertised and clean. The associate was very helpful and nice, would recommend this place
05 March 2021 14:34
Alex helped me get set with a storage unit and provided all the necessary information. The unit was spacious, clean, and secure. Overall, Alex provided great customer service and I would definitely recommend. Thanks Alex for all your help!
03 February 2021 2:28
Purchased a unit to store my car and my husband and I received very professional service. Doraine helped us and she was really accommodating. Overall friendly, efficient service. Highly recommend this establishment.
19 January 2021 20:49
XYZ made it easy. We needed storage for a few months while renovating. They were hassle free and helpful! Thanks
B. M.
09 January 2021 4:00
Alex was awesome! Very knowledgable and helped get me money back for the part of the month that I didn't need storage for. Highly recommend
08 January 2021 20:54
Had excellent service, Doraine helped me with a reserved unit and answered all my questions. Would definitely recommend.
06 January 2021 15:17
Bad faith company! Not very helpful. I purchased some storage boxes of a small size. I realized later that these were too big so returned to exchange for compact size and was told there was no exchange or return policy. The excuse was this was because of COVID! Ludicrous. The boxes were brand new and not even touched, they were in a bundle! If they wish to conduct business properly then this no exchange or return policy needs to be stated at time of purchase every time not after the fact.
I travelled 15 kms for a wasted journey.not recommended!
05 December 2020 20:28
Stay away. Terrible storage conditions, rodents, bugs, cod webs, never cleaned or sanitized when handing to next owner. Spent over $200 a month and when asked for them to clean the exterior door. The lady said they can't. Because it's outside unit. She works morning shift currently. Bad customer service. Never again will I come back.
04 December 2020 21:57
Thanks to Doraine at XYZ Storage at the Scarborough location the experience was smooth and very simple. She was patient and took the time to make sure I was able to log into my portal to pay my fees on line and took the time to walk me to my unit. Im very thankful for people like Doraine who values implementing great customer service to her customers. Thanks XYZ Storage!
20 November 2020 2:18
Weve had a storage unit here for half a year now, great price, great customer service and we have no complaints. Place is always clean and we never have any trouble, recommend to anyone looking for storage!
13 November 2020 2:33
I had the pleasure of dealing with Alex and his team. Each time they were exceptionally professional and helpful. Despite the current pandemic, they offered safe and secure storage options. I would strongly recommend them. The facilities were always spotless and well maintained
28 October 2020 14:14
We're so they could acquire my partner's Locker if I paid the tab off then once I got into the establishment they've been denied me access and I had the cash in hand ready to pay now they are going to auction off my grandmother's belongings horrible horrible place
14 October 2020 13:58
Doraine was very helpful and professional. She registered a unit within 15 min. She was informative and provided excellent customer service.

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