XYZ Storage Toronto Downtown

Great space and facility, Jordan was such a delight to speak with and very helpful! Will definitely be back if needed.

There were few unforeseen difficulties using the storage, but the staff at Eastern Ave location was super helpful and kind, specifically Jordan, that everything ended up great in the end. I highly recommend this business.

Really awesome experience with the team there. Sheila, Jordan and Melissa helped me a lot. They provided an excellent service. The storage spaces are clean and efficient to deal with.

Having had the opportunity to utilize XYZ Storage’s facilities, I feel compelled to commend the exceptional work of Carlo. Every visit, I am met with an impeccably organized and spotless environment, a testament to Carlo’s unwavering dedication and meticulous attention to detail. It is evident that he takes immense pride in ensuring that everything is in its rightful place and maintains a standard of cleanliness that is unparalleled. In an industry where the state of the premises is paramount, Carlo’s efforts truly enhance the overall experience at XYZ Storage. His professionalism and commitment are commendable and make a world of difference for patrons like myself. Thank you, Carlo, for setting such a high bar!

I love this storage soo much and the employees are very helpful, would definitely use this again when I’m away for too long:)

This place is great value, great layout & the staff is great too.
Overall, obviously I think this place is "great".

Amazing service by Shaukat, comprehensively handled my moving situation and singe handedly guided me through the processes. 100% recommendation!

In my first couple of days as a tenant I’ve had 2 really great customer service experiences here, and the signup process online was really easy. Really happy with my service so far!

Rented a unit, and Mellissa - a true professional. She made the process easy and stress-free. Her dedication to customers is unparalleled. Highly recommend!

Excellent customer service. Procedures in place make for a seamless experience. Place is spotless. Only high praise deserved.

I had the bed experience at this storage Melissa was so helpful and informative with everything

Carlo is an amazing person! He is very considerate and helped me out when i needed assistance. It’s the first time i have used a storage place so Carlo made the process so smooth and convenient. I appreciate his kindness!

Amazing facility with excellent staff.
Carlo was incredibly accommodating when I needed help.
Highly recommend.

Needed a storage unit for a couple days and XYZ delivered. Move in and Move out was smooth and I was able to access the unit 24/7. Melissa made the entire process seamless. She was friendly and knowledgeable; able to answer any questions I had. I would definitely be using XYZ storage again in the future.

Let’s all be honest …. Most people use a storage locker in times of change…move, break-up, death, …. Rarely are they easy times.
I actually never had a need…. Until I did.
On a recommendation from a close friend…I headed to XYZ …. And found their facility, personnel all made the process smooth.
Three months later…. The move out was equally friendly and made even easier by using the XYZ truck …. Which was inexpensive and on-site. (it’s only free if you have a massive locker…. But it’s competitive and ever so convenient)
A shout out to Jordan who took great care of me and unexpectedly processed a refund for the unused days remaining on my month long contract……

Super well-run place. The office is responsive, informed, and polite. The space is clean, easy to access and has equipment you need. Highly recommend.

Staff are really nice, friendly and helpful! Easy move in and out. When I rented it there was a promotion price. However, I do think they always have some sort of promotion happening depending on the time. Also they have after hours accesses to your storage just CALL AND ASK!:) if I ever need storage again I’m for sure coming back here.

I had a rough few months and needed to quickly get storage with a days notice. I realized last minute i needed a bigger size. The customer service is fast and super friendly. Jordan remembered my name and referred to me by that. She has impeccable people skills. I only stayed for 2 months and had a 20 x 20 sq foot space. The place is clean, wifi is strong. Building matinence is overall amazing. 10/10

I just got off the phone with one of the reps for after hours and she was the nicest person ever. I appreciate good, and efficient service so much.

I was very satisfied with my experience at XYZ Storage on Eastern Ave. The drive in facility is useful and the staff are helpful. I recommend this storage service.

So when they first opened I would have given them 5 stars. I have had a unit in there for over a year now, and over the last few months we have noticed large cockroaches in our unit and communal space. We have brought this up to the front desk numerous times, but every time we end up at our unit there are cockroach spotting's. I have videos, but unfortunately I cannot post them. We do not have food or perishables in our unit, so they must be coming from somewhere. I do not know how the staff can work in an environment full of large cockroaches.

Best storage in the city! The team is great and always helpful. Very clean and always find a parking spot, which is a blessing bc everyone in the city knows how hard it is to find a parking spot.

This storage space is right around the corner from me, so convenience was a high priority. From the moment of stepping into the facility, I found the staff friendly, patient and helpful. The space is clean and carts are abundant.
While I needed the space for a short time, I would rent space here again and will refer friends when the occasion arises.

Amazing service. Jashan and Sharon were very helpful and informative.will definitely store again

I really appreciated the extra effort the staff put in, both over the phone and in person. If you can, ask to speak with Omer he’s super kind and understanding. And recommends the best deal. The staff on site are just as great.:)!

I rented their smallest storage for two months. They provided exactly what I was needing: the storage was easy to access, my unit was just the size I wanted (they offer various sizes of units), and the staff was really helpful. Would definitely recommend.

Great self storage location. Location is perfect, the building is clean and new and the staff are fantastic. Carlo let us into the building before they were open when we showed up early by mistake and was really pleasant!

Nice place with a handy bike repair station outside - the tools are connected to cables that are too short though!

Great storage facility. Clean, safe, and the staff are excellent, particularly Carlo, who helped us out on our first day and walked us through everything. Highly recommend.

Misleading information saying summer sale on the website showing a much cheaper price but only for the first month. More expensive than most self storage.

Excellent location with incredible service. Everything I needed happened quickly, with friendly and professional service and with amazing ease. They have hood promotions and the place is always clean and stocked with carts. Highly recommend it.

Clean, spacious, great service. We needed to move our furniture into the storage unit after hours, and Carlo stayed late with us to make sure everything went smoothly. Definitely recommend.

Nice store facility. Super clean with easy access. Staff were always friendly and helpful. Price is slightly on the high side compare to competitors in the neighborhood.

Good storage facility. Friendly staff, place is always kept clean and bright. Great convenient location. Price is a little higher than the competitors in the area.

Super easy check in and the staff were so great! Shoutout to Carlo, I had just missed the closing time and he was kind enough to let me in to my unit

Great experience here. Not only is the facility itself fantastic but what made it stand out were the staff. Courteous and efficient they really made everything go really smooth and I can't be more happy with our decision.

Recently, rented a unit at the downtown location. It was just after closing time and my access code was not working, I saw an employee, his name was Carlo and he was nice enough to let me into storage to store my bed frame in my unit. Need to get the access code situated but I'm pleased with the courtesy and friendliness of the staff. Thank you very much Carlo.

Great storage facility, I've used a few. This one's clean, and staff are very helpful.

I recently had a large shipment of stock (a whole skid) delivered to the facility, and Carlo on the maintenance team helped me bring it to my unit. This was a huge help, and he definitely went above and beyond to make my life easier.

Merci Shaukath pour votre aide et votre soutien. Vous êtes vraiment un atout pour XYZ.
Je vous remercie de m'avoir donné votre temps et ton aide et le service que tu m'as offert sont des gestes généreux qui me touchent.

Great facility! Easy access with modern set up: you download an app to access the facility 24/7 anytime you need to get to your storage unit.
Clean and lots of different options for space

This place is great. Drive in, always spotless clean, ample parking, always carts available, friendly staff, easy to pay.

I can’t say anything bad about my experience. If I ever need storage again, will use for sure.

XYZ was the clear stand-out after doing extensive research for the best downtown storage facility to meet my needs. Lily provided friendly and efficient service. She was accommodating and made the process of booking my unit a breeze! Definitely recommend:)

XYZ Storage Downtown Toronto offers the best customer service and experience in the city, not just in the storage field but in EVERY field of work. Their customer approach is unparalleled. Helpful, kind and friendly, always doing their best to accommodate the customers needs. I'm trying to find something negative to say but I really can't. I love how as customers we always have access to our belongings, there are multiple storage sizes, the space is very clean, and all are affordable. Shaukath has been amazing, and always goes a step further to help the customers. Always with a positive attitude and approach, as is the rest of the team. I will continue to be a client for a long time coming. Thank you!

Clean, Easy Access, Well Lit - excellent service.
Shaukath, the site manager was great to work with and goes out of his way to be helpful.

Be careful. The website is showing two different prices and they change all the time. As a UX designer, it’s clear to me that information of the website could be misleading people. It should provide clear and straightforward rental details for potential costumers. So, I decided to cancel my reservation with XYZ and go with other company.

Excellent service i had AGAIN today! They always help accommodate me with price and timing! Thanks Shaukath Fattah! Never disappointed, always happy!

The customer service has been extremely accommodating and responsive and the deals can't be beat - There is also an employee there named Shaukath that is absolutely superb and uber chill he makes the experience greater

Excellent experience at XYZ on Eastern Avenue. If you have storage needs this is the place you need to be!

Would definitely recommend this location and the amazing people who work there.

Shakauth and his team rock! They will take any anxiety you may have about your moving or storage situation and make it disappear like it was never a thing in the first place.

Ps. The FREE coffee is so amazing I actually had to ask for a second cup!

Awesome experience with XYZ storage. Extremely easy for students who live downtown or overseas. There's an app for monitoring and the place is so clean!

Le lieu est très propre et extrêmement bien entretenu. Le personnel est très sympathique a à coeur de vous aider et de trouver la solution la plus intéressante pour vous. Je recommande vraiment cet endroit!

XYZ on Eastern is a great solution for storage needs if you are east of downtown. Very clean, secure, and easy to access. Staff are great and very helpful. Would use XYZ again without a doubt.