19 June 2023 0:13
I have been going for years to Yanox and I love the services! Yana, Oksana and Veronika are incredible and always so kind. Not only they know customer service, but they are knowledgeable about your skin concerns and always give you excellent advice of how to take care of your skin. I will always recommend Yanox!
28 April 2023 0:12
OKSANA she is making me two years younger after treatment? I love any treatments in this place professional and friendly people working together with OKSANA she is growing her business, she puts a lot heart and work to serve people with any skincare. Deeply she can find your problem with your skin and helps to solve problems I’m very very satisfied every time when I visited OKSANA. Also she can recommend good cosmetics to your skin quality and professional cosmetics everything is coming from OKSANA studying?
30 January 2023 9:01
Yanox is a one stop spa. Everything from laser to facials and everything in between. From the moment you walk in, you are greeted with a warm welcome and their professionalism, expertise and service are top notch! Definitely check them out. They offer free consultations and honestly, it's the best facial I've ever had!
16 October 2022 18:21
I went to 3 laser sessions for large area and already see the results! I got read off 80% of hair so far which I think is amazing! The stuff is very knowledgeable and professional. The salon is very clean and prices are very reasonable comparing to the other salons I’ve been to. I definitely recommend this clinic!
31 August 2022 2:59
I have been with Yanox Laser for more then 5 years. The staff is very professional and experienced! The place is very clean. I would highly recommended Laser Yanox clini. I'm satisfied with the results! Thank you Yanox Laser!
27 August 2022 10:52
It was recommended by my friend, and innitially I thought it's a good place with decent prices, they gave me 50% discount for face laser. But they never mentioned its only one time offer to attract the cutomer.so when you say after 6 session you want another 6, the prices are doubled up suddenly.everyone who works there very rude Ukranians except Veronica.i really liked her services but the receptionist gave me hard time booking an appoinment with her.receptionist - yana will always try to book you witk Oksana (owner) and she is THE worst.i would NOT recommend this place and would not go there again. Yana is very rude.i really liked Veronica's services but owner is so rude.its family business and when things go wrong who do you compain? Mom and Pop shop.regardsless, if you still want to go here.go with Veronica.
12 July 2022 6:04
I would highly recommend Yanox for hair removal service. Very friendly customer service and the results speak for themselves. I have seen so much improvement since I started going there. My hair growth has significantly reduced. On top of that, they also provided me skin care counselling and recommended me skin care products which really suited me. Thank you Yana and Veronica for your awesome service:)
31 May 2022 14:42
I am so pleased with the service and staff! They are so welcoming and know what they are doing so knowledgeable and I’m so excited to come for more laser hair removal treatments. 0xanna was so sweet and really made my day! The price point is amazing as well for packages. So lovely thank you a ton!
29 May 2022 23:47
This is the best laser hair removal place hands down! The staff is super friendly, professional and always willing to accommodate you. The results speak for themselves! Also recently got a facial there and my skin was GLOWING! I highly recommend this place for all of your skincare needs!
16 May 2022 15:37
I have visited Yanox for laser hair removal for a few areas and have gotten amazing results. Staff is friendly and I would recommend it to anyone looking for effective results.
09 April 2022 15:17
Excellent results from the laser hair remove treatment I recieved. The facials they have are also really relaxing! The staff is super friendly and welcoming. I recommended this place to my friends and family.
04 February 2022 22:33
The ladies here are extremely kind and very knowledgeable. They make you feel instantly welcomed and like you've known them for years. I've had fantastic results with my laser treatment. The prices are very reasonable too! The times are also accommodating for those who need later times due to work etc. There is nothing negative I could say about this place. Thank you so much!
17 January 2022 6:22
I found out about yanox laser through my cousin. I mentioned to her since I struggle with anxiety I don’t typically shave anymore so for the last few years I’ve been sugaring (similar to waxing). I told her how much I had been paying monthly and she recommended I try laser, “I said I’ve been wanting to for years but didn’t think I could afford it. ” But thanks to yanox’s payment plans I’m able to pay pretty much the same but have permanent results! Not to mention less painful! I’ve been going for sessions since the spring and am almost ready to move on to new body parts because I’m loving my results that much! The staff is very friendly and make you feel comfortable. Very clean and modern atmosphere as well. I’ve struggled with being hairy my entire life and this is service is well worth it, life changing in my opinion I no longer need to worry. The treatments don’t take very long but definitely follow their advice on how many sessions to have the best results it’s working for me!
06 December 2021 4:24
Had my consultation for laser hair removal with Kate yesterday and I cannot wait to get started! What a cute little place! Very clean and inviting! Love their choice of music at the front! They were running a little late but the receptionist and I were chatting that I didn't even notice! I am soooooo excited to start my treatments! They also offer payment plans which makes it very affordable! I will be recommending them to everyone I know!
14 November 2021 15:06
I had a groupon deal for a year and I really enjoyed Yanox services. They are efficient, professional and the services are painless or have little pain as they use new machines.
07 November 2021 23:48
I have been going to Yanox for over a year now, I tried multiple other laser clinics before coming to Yanox and Yanox has been my preferred experience by far, the prices are fair and you will get results! The staff is wonderful and listen to your needs. After going to other clinics and not getting any results, I am very happy to have found a place that I trust and would recommend to friends and family. Thanks team:)
27 October 2021 14:31
Going to Yanox for over 2 years. Skin tightening procedure is amazing! Staff is very knowledgeable and always make me feel comfortable in every treatment. They are honest and realistic as well. Highly recommend this place.
25 October 2021 5:26
I've been coming to Yanox for over 4 years now! My first experience was getting a facial with Oksana. She is such a kind, knowledgeable, passionate woman! She really loves what she does. I usually come in once a month for my facial and a complimentary nap:)!
The staff are incredibly friendly, going to Yanox feels like seeing my family, in the best way possible! I have also done laser and love my results!
A little surprised at some of the negative comments regarding staff being not friendly which is the exact opposite. I really suggest coming in and checking this place out for yourself before judging someone else's review!
Yanox, thank you for your services and kindness! Can't wait for my next facial with Oksana!
22 October 2021 16:53
I’ve been going to Yanox for laser hair removal and I couldn't be happier! The team at Yanox is extremely welcoming and professional, and I appreciate how reasonable their prices are for the amazing and consistent results they provide.

Highly recommend this place if you live in Etobicoke/west-end. Conveniently located on the Queensway!

Will be coming back to check out their other services soon!
18 October 2021 19:43
I am so happy I chose Yanox for my laser hair removal experience! They are amazing! The results are just great. Only after few sessions you see a huge difference! The stuff is very knowledgable and proffessional. I woud give 10 starts If I could. Amazing experience!
18 October 2021 6:15
What an amazing first experience!
It was my first time getting laser hair removal and as nervous as I was the staff at Yanox were understanding, patient and knowledgeable. They were kind and answered all my questions to ensure that I was comfortable with the process.

Highly recommend especially if you’ve never done laser hair removal

Thank you!
14 September 2021 13:15
Highly recommend this place. Fantastic service, high professional staff. I have had there different procedures and was always satisfied. I am a regular and staying there for a long time.
30 July 2021 5:52
Yanox is an exceptional laser and massage therapy clinic. I highly recommend it. My girlfriend and I have been very pleased with the results. We will definitely visit again in the future.
17 June 2021 14:15
Amazing service and results.

I did full legs and after 10 sessions my hair doesn’t grow back. Prior to this I didn’t like showing my legs as even when they were shaved you can still see the follicles. Now I don’t have to think twice on what to wear and think whether it’ll be showing my legs or not!

The staff is also amazing, they make you feel comfortable throughout the whole time!

Amazing.
08 June 2021 11:48
It is a very nice and clean facility. The staff here is lovely, honest and professional. I would highly recommend!

Scott
28 May 2021 8:07
Fabulous staff. Very friendly, clean, professional place. Prices are competitive and machines for Lazer are top notch and the latest technology. The process really works wonders. Best decision I have made for hair removal. Would definitely recommend to potential customers looking for a great place to choose. Oksana, Yana, Veronica are all wonderful. You won't be disappointed. Call them today!
22 May 2021 20:47
I have been a client here for a little over a year now and I can’t get enough off how great the entire staff at Yanox is. Oksana has so much knowledge when it comes to skincare - I had spent a lot of money on peels before Oksana took over. She really helped me understand what I was doing wrong in my routine and with her help I was able to tackle my skin concerns. I had hyper pigmentation and dark spots. Yanox also has some THE best skin care products I have EVER used (the $18 toner they use is better than anything you will get in Sephora). They have/use CHRISTINA professional, which is just chefs kiss.

I initially started coming to Yanox for laser hair removal and that’s when I learned that they’re the real deal. They use the Soprano Ice laser which is THE absolute best on the market for laser hair removal, before becoming a client here I was a client at Skin Vitality, I spent so much money and saw no results. The girls really take care of you here and they make you feel so comfortable. During my treatments I don’t feel self conscious during my treatments because the ladies talk to you, it turns into a therapy session.

One of the best things about this clinic is that they don’t ask you for laser payments upfront which is SO important, especially today when we’re in a pandemic. They actually allow you to pay per session. I genuinely love love love coming here it is top 3 on my list of ESSENTIAL BUSINESSES.
07 May 2021 8:08
I had been wanting laser hair removal for quite a long time. Fortunately, I was recommended to go to Yanox Laser by a friend and they exceeded my expectations. I have been attending appointments at Yanox for the past three months and I am beyond impressed. Their staff is extremely nice and highly certified. Not to mention, my results are amazing! I highly recommend going to Yanox Laser for your treatments, you will undoubtedly be satisfied.

Maja Music
09 April 2021 21:19
I went to Yannox after buying a Groupon, I had one laser hair removal treatment and Covid happened so they were shut down And I couldn’t get 4 of my treatments. When they opened back up, I continued my treatments for a few months and then they told me I was done. I had purchased unlimited treatments for one year and because they were closed due to Covid, they chose not to give me the 4 missed treatments when they were shut down.
It’s very unethical and not very kind.
12 March 2021 3:53
I've been coming to Yanox for a few years now. I originally came here for laser hair removal for my underarms, I've had such great results I decided to do my whole body. I am very pleased with the service and my results. I've read a few of their negative reviews and Im very surprised to hear that someone people think that the staff at Yanox are rude. In my opinion if you treat the staff with respect and dignity you will get the same. I just had my first Hydra facial and love the results. Oksana was very curious, explained the procure and really taught me how to care for MY skin. She made some suggestions on how to improve my skincare routine at home. I love coming to Yanox, it's a time where I can relax, laugh and just enjoy those few moments away from the real world! Thank you for always making me feel welcome and most of all leaving me feeling relaxed and beautiful! I can't wait to come back for my next appointment.
27 February 2021 21:23
I’ve been a customer of Yanox and I am very satisfied with the services provided. I was recommended to use their Groupon coupon and was very pleased with the results, which made me continued additional sessions. I was very hesitant at first but did some research of my own just to understand the pros and cons. But most important, to ask questions if I wasn’t satisfied with the results or services provided. They owner and staff are very professional and answered any questions or concerns before and after treatment so I personally want to say thankyou for your professionalism and excellent service. I will be seeing you soon.
20 October 2019 1:23
Worst customer service at front desk. You will be charged extra for many things that were not mentioned, as well as not given the sessions, and promises as the Groupon entails. Receptionist is not willing to explain or help clients. Expect to be given attitude and spoken to as if you are not the one paying them for their services. Technicians were sweet and clean but the entire experience is ruined from the other factors. Results are satisfactory, but would not recommend wasting your time and money here.
14 October 2019 6:11
Oksana and her staff are friendly, skilled and extremely knowledgeable. I saw instant results with both the laser hair removal and radio frequency. Everything was easy and pain free. I highly recommend this clinic to my friends and family.
07 October 2019 19:47
Unfortunately I purchased groupon deal and it’s the worst experience ever. Staff is so unprofessional and rude. Would never go there again. Train your staff to behave atleast! Rubbish service
02 September 2019 15:10
As a returning customer who initially had a good experience here with the service (technicians), I referred many clients here and bought another package for my daughter. However the second time around I was treated with zero respect and spoken down to when asking about packages and offers that were not made clear. The attitude and atmosphere is extremely negative and makes it very hard to enjoy your experience due to the receptionist. Strongly suggest taking your money and time elsewhere as there is many other great options that value their customers!
25 August 2019 2:57
Would not recommend this place at all.review: Laser treatment. The receptionist do not have clue of what does customer services means. She is extremely rude and she do not have manners to talk to people. I got my treatment laser for 6 month but at the second month I was ready to leave. Customer service is awful. Horrible. Do not waste you time and your money. The Technicians are nice but, the the receptionist is rude and disgusting that it makes you feel unwelcome. I do remember that I complained about the bad customer services that the receptionist was giving me and the what they told me " i am sorry is nothing we can do "
awful service awful.people is rude specially the receptionist
14 August 2019 6:10
I'm writing this review on behalf of my wife because she's too sweet to shed some light on this garbage place so if you found their offer on GROUPON and considering getting it, beware.
• It's true that you can't change your appointment time even if you call days ahead and they explain it with "we have too many clients and your unavailability is your problem".
• Even if you still manage to attend your appointment, their machine might break a DAY before you come in.
- why didn't you call me before my session? Now I wasted hours for nothing.
- oh, I forgot.
No manners, no apologies.
• There's only one specialist that does her job well and genuinely a nice person. I truly wish her to find a better place and keep her own reputation healthy.
The rest of them work fast and carelessly like it's some kind of fast food joint.

To all GROUPON customers, note that you're not paying for the whole year! Only 6 sessions and you have to pay the full amount for the remaining 6 sessions! Don't be fooled by this dying business that is desperate for some money to stay afloat just a little longer.
13 July 2019 14:34
The receptionist is downright rude. Has no sense of customer service. I am amazed at the owner as to why they still have her after all these bad reviews. I had such a bad first impression of this place because of her. I wish I read the reviews before I bought that group on coupon.
10 March 2019 13:53
This is by far the worst customer service experience I have ever experienced. When I requested a different time schedule for my future section, Lisa at the front desk told me I can't do it and that's the way it is. Why not?
03 March 2019 13:57
Don't waste your money! The laser result is AWFUL.the front desk is unprofessional & rude.they will make you sign to have treatments every 4 weeks the reason why is that they are trying to give you 6 treatments instead of 8.
I DO NOT recommend this place at all.
25 February 2019 10:19
Worst place you can go. So unprofessional and disrespectful. I will never go here again after my package is complete
24 February 2019 12:58
Owner and receptionist are very unprofessional and rude. I was treated with so much disrespect, was talked down on and yelled at. It takes forever to get at appointment. I was convinced to try this place out from an 'unlimited' groupon that I found. BEWARE that it is in fact not unlimited because they will not allow you to book sessions earlier than 6 weeks in between. Not only do they limit their services, they do not respect customers that are brought in through groupon as they will make it difficult for you to get an appointment. I was eventually forced to shorten my program to 6 sessions so that I can book my sessions with shorter gaps. And why i say forced is because the owner of the placed yelled at me to do so. Worst experience of my life! DO NOT GO HERE!
11 February 2019 7:08
Receptionist is rude and unfriendly. Online hours need to be updated for weekends - I had an appointment scheduled on a Saturday at 6: 50pm, the online hours said they closed at 3pm, when I called to comfirm no one answered. I called back to reschedule and the receptionist had audacity to say that I would be charged a cancellation fee next time I "missed" my appointment. I told her I called to comfirm whether the place was open that day and no one picked up so I didn't go and she said "Well the receptionist left at 6pm so there was no one there to answer calls". So how am I supposed to know if the place is open or not? Ridiculous.
28 January 2019 15:04
Bought the Groupon for 1 year unlimited but was only given 6 sessions. Within three months of my last session most of my hair grew back. This was a complete waste of time and money!

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