13 January 2024 21:07
Extremely convenient. Everyone was super friendly and helpful, making the process very smooth.
06 January 2024 16:15
YouPackWeStore stored the items without damaging them, and was very prompt about pick-up and drop-off. They were also flexible enough to accomodate semi last-minute changes to the drop-off time.
02 January 2024 1:54
I have used YouPackWeStore service once before and I am using it for the second time. Delivery of packing equipment and pickup of boxes is very prompt and staff is very friendly and responsive. Would use the service again!
26 December 2023 10:28
Simple and convenient, and at a decent price if you are not storing too much. I would recommend to college students moving around for co-op.
25 October 2023 18:22
They were the only good thing about moving out this spring term! Right from the delivery of the boxes to the picking up of the packages from the UWP, everything was carried out perfectly. They were extremely accommodating on the pickup day as well! It's safe it say that I was quite satisfied with my experience with YouPackWeStore.
20 September 2023 15:55
Great place for storage for students, specially if they are moving every 4 months for coop! Communication with staff, pick up of items, punctual, delivery of supplies everything has been great. No complaints. Highly recommend!
16 September 2023 7:56
I've used YouPackWeStore for every term that I've left Waterloo (about 3-4 times now) and every single person I have interacted with has been extremely professional, competent and accommodating. I've personally messed up a couple of times when preparing packages — including a leaky box and a request to pick up items when I was not home — but they handled every case with grace and so much care. The employees go above and beyond and they're always the first company I recommend for self storage.
22 August 2023 22:52
Amazing services, very convenient. They pick up and drop off your stuff and also provide you with packing supplies. Student friendly prices! Very reliable and flexible with pick up and drop off.
03 June 2023 2:03
Good and reliable place to store things! It is convenient for students frequently moving from places and working temporally in different cities. Thanks!
02 June 2023 1:30
As an international student in Waterloo, I was always worried and annoyed by my stuff to store whenever I visit my home country. But this company made it so easy. The fact that the delivery guys pick up my stuff right in front of the door and deliver back to my place is just so convenient. The delivery guys are so nice and kind too. You must use their service if you need to store your stuff over the break.
18 May 2023 12:08
Great service! Very organized team and movers are very friendly! They were kind enough to pick up and deliver my things all the way to my dorm room!
10 March 2023 7:42
Very good service! The communication for pickup/delivery dates are excellent, and they usually respond in a timely fashion.
09 March 2023 13:02
The most amazing customer service I have experienced - thank you so much to the entire team for making a difficult move so stress free!
05 March 2023 2:11
I’ve worked with YouPackWeStore, a couple of times and they always deliver all my stored packages on time and without any issues. The service might be a bit expensive so check the prices but it’s worth it.
02 March 2023 0:57
The staff is very quick to respond to emails and the delivery is on time. Overall I have had a great experience using this service
25 February 2023 19:21
If you want to store your stuff - You pack we store is a right place to do so, as its hassle free, easy communication.
24 January 2023 12:23
They're really great! I have been using their services since first year in Waterloo and Toronto and they have been very helpful and prompt at every stage. Would definitely recommend.
17 December 2022 8:36
Great storage facility for students and others in the Waterloo-Kitchener region. Also very helpful and supportive customer care team!
28 October 2022 10:23
The communication is really fast and the staffs are very friendly! Also, the service are so comfortable since they’re picking up and re-delivery at the door. I would recommend here.
11 October 2022 1:24
I’ve been using YouPackWeStore since 1A and they’ve been super easy to work with. Pickup and delivery are very smooth and I always get my items back in perfect condition.
30 September 2022 6:36
My experience with them has been amazing. The staff are super friendly and responsive, and are very accommodating. The pickup for the packages was also very punctual and have had no issues with them!
20 September 2022 14:51
They were god send, with myself travelling for work and that too in between rental accommodation change. Recommended with their amazing service and absolutely superb communication. Professional and friendly giving you much needed time to organize beforehand.

I am going to use them from time to time for sure from now on.
#peiceofmind
21 April 2022 18:02
Great storage service for students! Very quick online and email replies. Awesome pick up and delivery right to the dorm room.
25 February 2022 11:35
I had a great experience with YouPackWeStore, considering how uncomfortable it is to move around a mini fridge I decided to store it for a term with YouPackWeStore, it was super easy to set up online and the pick up/delivery individuals were on time and came right to the room to pick up/deliver the items. This is the best way to store anything that is such a hassle to move back and forth, highly recommend.
14 February 2022 4:12
Friendly and supportive staffs that responded promptly to my questions. The storage service is at reasonable rates. Overall, I have a good impression with YouPackWeStore and will definitely recommend their storage and delivery service!
31 January 2022 7:37
2nd time using YouPackWeStore, always a good experience with them. They are well-priced and the best part is you wouldn't have to worry about pickup and dropoff as they provide that for you. Moreover, they give you free packing supplies that help in packing your boxes/bags. Definitely a great option for students!
19 April 2021 20:39
Amazing experience. Thank you, Sarah and the rest of the team, for the friendly, efficient, reliable service. I highly recommend this company.
02 April 2021 11:58
Great service and very professional. As a mother strongly recommended to any parents who are looking for efficient and prompt services in and around Waterloo area. YouPack even provided services outside the waterloo area and even in other province with very reasonable price. Thank you YouPackWeStore!
11 March 2020 9:14
I have used this service three times now and will continue using YouPackWeStore. Their rates are reasonable and business-model makes the process hassle-free for the customer. I cannot recommend this service enough.

The customer-care team is very helpful and are willing to go out of the way to accommodate you. They are very prompt over email and phone. The pick-up/delivery team is very professional and courteous. The second time I used their service, the elevators in my building were under maintenance. The team was kind enough to move my 3 large boxes up 2 flights of stairs so I could get my belongings quickly.

The process is simple. You can request packing materials such as tape and boxes (small, medium, large) for free (they charge you but reimburse the fee, so effectively it is free). Someone will come to your doorstep to drop them off. Once you are all packed, they will come and collect your items. Once you need your items back they will re-deliver it to your door step at any address in the city. They do not charge you for pick-up or redelivery (including the drop-off of packing materials) and are flexible with the timings.

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