07 October 2023 9:06
My friends got married there. The front desk persons can't tie their shoes without calling a manager. My friend has medical needs for heating pads but they couldn't find her a microwave (there was one right behind the desk they could have given her for 2 nights) and they had no glasses (a country club with a bar?) The rooms looked like Great Aunt Ester decorated in 1902, and smelled like her after she died. The supper was served by incompetent waitstaff, we had spoiled cream for coffee and someone found a bread clip in the food. Awful place. Find a better venue to get married.
01 October 2023 16:56
Be warned that they don't put prices up because they are looking to price-gouge unsuspecting tourists. I was charged $963 for a three-night off-season double room here. Something I'd be willing to pay for a resort, not a motel.

Amenities: Lacking. Restaurant, closed. Gym, closed. Hot tub, closed. By September 20. Wifi couldn't sustain video calls, dropped frequently. After many attempts to contact, the manager offered $40 refund via email but didn't apply any and stopped replying to me.

Reception: Unreliable (friendly when available, but not very helpful). Left a key at reception for my partner who was arriving later; by 8: 30 pm, front doors were locked, no one to hear us knock, nor was I notified this would be the case. Yes I know the staff is hard to come by. I think the cost could be adjusted accordingly.

Rooms: Outdated. A leaking sink with discolored water ruined my toiletries, and staff who changed the towel didn't even bother to wipe the soaked countertop. Expect only a towel change and no complimentary water. At least the view was nice.

They did offer a king room upgrade which I appreciated, so the price I paid was originally for a double room.

This place does exist and is sort of open, but is eerily empty off season and the worst value stay I've ever had.

I don’t enjoy writing negative reviews but I know several of my other traveling friends had a poor experience as well, so I felt the need to share my own experience.

I really wish I could have resolved some of this with the manager via the weeks of emails they chose to ignore.
31 August 2023 22:40
On September 2,2023 we stayed there for one night but were charged for two (2 and 3 September 2x$199 + tx). When we arrived at the end of the day, the front desk clerk (Emrich?) handed us the key to lodge #24. We got in my wife and I but the room was smelly and dirty. We thought it was expensive to pay for the offer. We returned to the reception desk and mentioned our dissatisfaction to the employee who offered us an immediate refund for the two nights. We declined because it was late and we had no other place to sleep. The employee never told us it was now or never for the possible credit of the second night. The next morning we requested a refund for the second night and it was refused. I asked for a copy of the invoice, but it was not available.
The employee assured me that I would receive it by email. After several minutes of back and forth discussions where the employee was closed and arrogant, we had to resume our journey and returned to the Borden-Carleton tourist information booth to make an official complaint.
In the end we were charged on my Master Card for two nights without ever receiving the invoice.
19 August 2023 6:41
This resort was once amazing, however it is under new ownership and management. The resort is in desperation need of upkeep. Hopefully the new owners will invest in returning this property to what it used to be.
17 August 2023 3:40
Had a wonderful experience we went there with couple of friends rent a cottage everything was great the service, staff and management everyone was helpful and nice we surely going to visit there again.
13 August 2023 21:48
I had wonderful experience and I would highly recommend this business to others. The food was delicious and I really enjoyed the atmosphere. The staff was incredibly welcoming and helpful.
07 August 2023 11:49
It's not a resort.it's a gift shop. There is a lot of beautiful merchandise there, but I would not pay the prices.
01 August 2023 9:10
Our cottage was infested with ear wigs and we found a used condom in our bed.do lot stay here ever! This worst lodging experience of our lives and we were not reimbursed for our room! Television network did not work ~ BBQ should be disposed of rooms were unkept and unsafe. We will be dealing with PEI dept of tourism regarding Stanley Bridge resort.
01 August 2023 8:06
Loud music blaring until 11: 15pm—staff claimed it was in the fine print. Also girlfriend got bit by an earwig. Wifi only worked on second night. Pool closed. No house keeping.
27 July 2023 17:39
The restaurant was closed. The pool was dirty. The hot tub was empty and the spa was non existent. We were 3 of 4 guests in the entire hotel. The front door was locked at 11 and no staff to be seen at 07.
A very kind housekeeper made us breakfast.
21 July 2023 5:48
This store is full of surprises. So many selections of items for anyone who is looking for gifts, souvenirs, clothing, home decor, jewellery, garden decor, soaps etc.a must visit if you are in PEI.
07 July 2023 21:23
This was a perfect spot for us to hang out Cavendish weekend. They hooked us up with shuttle access (for a fee) and after the third night they even brought in a cook and opened up the kitchen for people to eat after the show.

Chicken wings were wonderful way to end the night.
30 June 2023 17:22
We were there for a wedding reception. The food was very good but it's the first time ever that the dishes from the previous course weren't removed. They just stacked the next part of the meal on top of the previous courses.

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