The Great George

There is something very wrong with customer service at this hotel. We wanted to stay here, but now-NOPE.

I emailed this hotel saying that we wanted to visit in September, and asking which of their king rooms were the most private/quiet. I got a response from Jayden asking me to specify what dates in August (huh?) we were planning to come, and telling me to check the property map to see which rooms were connected/close together. This seemed very odd since it was the opposite of what I had asked. I sent an email clarifying (again) what we were looking for. This time I got no response at all.

They turned me from a potential customer into a "no way" visitor. I don't know what's wrong with this place, but something certainly is.

Right downtown, walking distance from all you need. The variety of rooms over multiple different buildings provides just about Anny accomodation you could need. I've stayed a couple times and found the beds comfy, the staff is very friendly, and the history is just really cool.

A great place to stay if you have a chance that is very unique to most hotels. Don't miss the happy hour at 5pm!

Very nice room, friendly staff and close to the convention centre with a few restaurants within walking distance

Only stayed one night here but it was such a lovely stay! The building itself was beautiful, was lucky to snag a freshly baked cookie when we checked in - delicious.

Rooms were clean, spacious and the bathroom had a heated floor which was an excellent touch.

Very kind staff. Breakfast was included and amazing. They even had a gluten free section which is incredibly thoughtful.

Close to downtown Charlottetown- everything is walkable which was nice given our short stay!

Seeing all the amazing reviews, I think we expected much more but overall it was a good time. We appreciated having a new renovated room. Small parking with some issues to find a spot. Breakfast is a bit awkward as there are no proper tables to eat.

I believe this is my favourite hotel in Canada. It's the epitome of a boutique - and the atmosphere, service and beautiful rooms are worth coming to Charlottetown just to stay here. You are also nestled in the heart of the town, close to fantastic restaurants and great places to stroll. The icing on the cake is the staff - they truly take care of you.

This is a wonderful boutique Hotel right downtown in Charlottetown Prince Edward Island. The neighbourhood is beautiful very close to the waterfront and all the shops restaurants. Would highly recommend this property!

Beautiful. Great location, fantastic atmosphere and just a delightful spot to relax and unwind. Staff went over and above to make our stay great.

We stayed in The Stable & absolutely Fabulous. Fresh cookies at 3pm, wine or craft beer at 5pm. Amazing breakfast & all day coffee & tea. This video does not do justice. It’s a ‘must see’ experience. ️

Have stayed at the Great George on many occasions and the service has always been exceptional.

We stayed in The Stable & absolutely Fabulous. Fresh cookies at 3pm, wine or craft beer at 5pm. Amazing breakfast & all day coffee & tea. This video does not do justice. It’s a ‘must see’ experience.

Stayed here because of work. Wonderful rooms and service. Too expensive for me personally. But given the option, it would be the first choice

Very disappointed! This hotel is rated 4.5 stars, which personallly I feel is extremely generous, and is described as a 'boutique' hotel, again in my experience a stretch. Yes, we booked a standard queen room but the room we were given was anything but boutique. Located in the Wellington, I believe it was a ground floor, corner room. The room was a generous size with two windows facing the street and one to the sidem however the furniture, apart from the bed was old and dated, think pine 80's furniture. The bathroom was basic with nothing 'boutique' about it at all. There was a Keurig style coffee maker with only two coffee pods supplied. Too bad if you are a tea drinker! No water, cookies, hot chocolate, nothing else supplied. Our first night was a Saturday night and following a 5 hour drive and dinner out we were exhausted, more than ready to sleep. The bed was extremely confortable as were the pillows and we both fell into a deep and welcome sleep. Around 2: 00am the street noise started as the local bars emptied. It appeared every drunk in Charlottetown walked past our bedroom windows with many opting to stand on the corner to have conversations where they dissected in minute detail their evenings or the various options for getting home. Has this hotel never heard of secondary glazing? I get the property is heritage but internal secondary glazing would help towards reducing the street noise. Even my husband who can normally sleep through most things was awakened 3 times while I never went back to sleep before 5: 00am. We were out for most of the day visiting family ans on our reurn in the evening we discovered their had been no maid service! Our bed was unmade, the towels had not been refreshed, the garbage can had not been emptied and our two coffee pods had not been replenished! Thankfully, Sunday night was much quieter and we both slept well. Waking on Monday morning, the temperature was minus 2 and we had no heat in our room and no heat came on before we checked out at 10: 00am. To say I was unimpressed would be an understatement. All things considered this was not what I was expecting from The George Hotel. It's unlikely I will choose to stay here again and I think it's completely over rated.

Hands down one of the nicest boutique hotels I’ve stayed in. From the fresh daily baked cookies at 3 pm to the happy hour to the service with a smile. Well done. Special mention to Eriks (from Brazil) who went above and beyond to accommodate my tough request.

Lovely place to stay in the heart of downtown Charlottetown. Clean rooms with friendly service.

A unique, historic hotel in the heart of Charlottetown. Friendly, knowledgeable staff, nothing they couldn’t answer! Free breakfast. You can also use the bikes for free too. Great opportunity to explore the city. Would stay here again.

I had a great stay here while I was at a conference. The room was very clean. I did have one door that wouldn't shut in the room (the cupboard my mini fridge was in) and the mini fridge was not working when I checked in. I removed one star for that. However, the mini fridge was fixed right away. The door was not fixed. Not a super big deal. The staff was very kind and willing to help out whenever needed. However, it does appear that the staff is having a hard time finding out where the rooms are. When I first checked in I was taken to the wrong room. When I was checking out and ask for help with my bags it took 30 minutes to get someone to come and help because they couldn't find my room. Perhaps they've had some changes recently. Again, not a super big deal but one worth improving on. The location was excellent. It was close to the water and lots of restaurants. The breakfast in the morning was a nice touch. They also had free cookies and pop. The staff was very knowledgeable about what was available in the area. I also utilized their greener is cleaner initiative which is when they don't clean your room that day but instead offer you a $20 gift card to a restaurant in the area. Overall I would definitely come back again.

Everything was top notch. We were upgraded when we arrived and stayed in the amazing Prentice House. As others have noted the staff are very friendly and helpful. Breakfast was really good and we really liked the location - quiet and easy walking distance to downtown areas.
Would definitely stay there again.

Our family enjoy staying at Great George when in Charlottetown.
The team are friendly ‍ and provide great service.
The cookies are great, as well as breakfast.
The lounge and dining area in the main hall are fun. They have even served complimentary cider in the winter.
Great location also, very close to the great restaurants in The City, as well as the waterfront.
Thanks Great George!

Amazing service from all the staff, especially Brittany. The lobby was a welcome home every time we stepped in through the doors. And their ever present freshly baked cookies will make your mouth water.

Amazing experience.
Staff were very hospitable and kind, they even provided complimentary fresh baked cookies at check in. Location is walking distance to most of the attractions, our room was comfortable and clean and the buffet breakfast was delicious.
Also, the lobby was very grand and has games like chess and checkers.

Great location, great staff and service. Relaxed breakfast a d enough appliances to make your stay comfortable.

Definitely a great hotel with a lot of charm in the heart of the city.

Cleanliness: 5/5
Location: 5/5
Staff: 5/5
Amenities: 4/5
Parking: 3/5

The service was excellent. Very welcoming and accommodating and parking was close by.
Breakfast was delivered to our room (you need to fill out a form and deliver to front desk by 10pm the night before) - we stayed two nights and forgot to do this on the second night. But.

However. It is February and temperatures are in the minuses. We stayed in the Caroll House - romantic getaway suite and an air conditioner in the bedroom wall was QUITE drafty. Wind blew in through the bottom of the unit and no matter how high we turned the thermostat in the room - it stayed quite cold. The windows in the living area were also cold and drafty. There was an electric FP which helped keep the room somewhat comfortable. Overall this unit is in need of a complete makeover to reflect the nightly rates being charged.

We stayed here for our anniversary. Such a nice room with a HUGE bed, jet bathtub, and the chocolate chip cookies at check in are delicious!

Simply the finest hotel in PEI, the best value for your money and you can’t beat the location. This is the way boutique hotels should be. Everything from the friendly staff who greet you the moment you walk in, to the magnificently furnished lobby and serene music playing throughout to the welcoming bedrooms. I can’t praise this hotel enough. It’s worth every penny!

One of the best boutique hotels I’ve ever had the pleasure to experience and I have stayed at many around the globe. The warmth and comfort of the old world decor really rests the body and soul. The friendly helpful staff provided excellent service especially Daniel who took care of us upon our arrival. The Great George Hotel is definitely worth a visit!

Great place and near to lots of restaurants, services and attractions. Staff very friendly and helpful.

We stayed three nights at the Great George on our first trip to Charlottetown and loved it! The king sized bed was comfortable, the location was second to none and the staff was incredible. Due to COVID it's hard to tell what the hotel would've been like without the precautions in place (for example, we got bagged breakfasts instead of what they might do normally) but all in all the hotel was 100% worth the price. Free parking was highly appreciated too!

Surpassed our expectations! The hotel has character, but is also nicely renovated and clean. Enjoyed the room and balcony. The staff were all excellent from booking us a nice room, to continually going out of their way to ensure we enjoyed our stay. Will certainly be back, can't imagine a better place to stay in PEI!

My three-night stay at The Great George was fantastic. The beds are comfortable and the rooms are spacious. The bathrooms are clean, stocked with Aveda products.

The lounge area is beautiful and a comfortable place to enjoy the generous breakfast buffet, that includes the same delicious muffins you get at coffee shops around the city. My partner is vegan and they brought in almond milk for us.

The location is perfect. All of Charlottetown feels like a five-minute walk away. All the staff were fantastic and friendly. I would definitely stay here again.

This hotel is so lovely. The staff especially are amazing. Friendly and thoughtful. We enjoyed the free cookies and drinks. It was so nice to experience PEI and also stay in this hotel which is historic but also updated, with spacious rooms. The continental breakfast also exceeded our expectations with eggs, home made muffins and overnight oats.

This place is beautiful we go to pei every year and stay here and only here the staff are super nice very polite and welcoming the rooms are beautiful and clean cookies are delicious breakfast is delicious just an good experience all round you wont regret coming here that's all I have to say

Really nice hotel.the different buildings are the rooms and is more like an apt.the main building is full of antiques and big oversized couches.the atmosphere makes you feel like you in a ole timey inn.they serve breakfast there and you slump in a couch and chow down.

Very good. Excellent welcome from the front desk. Very good breakfast and Bonus a free happy hour on weeknights. Well located. Loses one star for a very noisey air conditioner in our room and a bed that was almost a metre above the floor. Free parking and fast wifi.

This was a nice place to stay. Clean rooms and nice staff. We had the free breakfast which makes it easier to get on the road and not have to stop.

This is absolutely the most amazing place to stay. Beautiful accomodations. Wonderful staff. Breakfast was great and happy hour was awesome! Will be recommending for sure. Thanks Ian for the wonderful tour of the historic properties you are the best. Many thanks to Sam and Valerie at the front desk you made our stay perfect.

Wonderful concept for a hotel. A collection of houses divided into rooms of 2 or 3 surrounding the main building. A hot breakfast was included in the price. We stayed in the blue house (Wellington) and it was very comfortable. The staff were very obliging and the parking was free. Conveniently situated between the centre of town and the harbour front.

We had an amazing stay at the Great George Hotel. Front desk staff were warm and welcoming. Our room was luxurious and very comfortable. We were thrilled to arrive in time for the daily tour by Ian of the Great George. Ian was fantastic. We were even more thrilled to hear about happy hour from 5-6pm! Such fun. You can sit by yourself or meet others staying at the hotel. Breakfast was delicious- waffles, eggs, overnight oats, home made muffins, fruit, toast etc. We loved the freshly baked cookies every afternoon and were very excited that we could borrow bikes to tour around Charlottetown. Highly recommend.

Front desk is super friendly and helpful. Location is perfect and the rooms are nice and clean.

Such an amazing experience to stay in the historic building with kind services. To go breakfast bags helped us when we left early. Great restaurants/pubs are in walking distance.