A1 Mini-Storage

J'ai été client de cet endroit pendant 18 ans. Je ne le suis plus, simplement parce que je n'ai plus besoin d'entreposage; car si j'en avais besoin dans le futur, je retournerais là sans hésiter ni magasiner ailleurs. Je tiens à remercier explicitement Alain et Patrick pour un service d'une qualité irréprochable, imprégné d'un contact humain toujours apprécié. Je souhaite que la relève s'inspire d'eux comme des exemples à suivre!

Jeremy showed me the available units and found a unit for us at a better price and a better situated branch, closer to our home. Thank you Jeremy!

Hey there, Montreal folks! I just had to drop a 5-star review for this awesome storage place near downtown. Let me tell you why it deserves all those stars!

First off, the location is spot-on. It's like having your extra stuff right in the heart of the city. So, if you're a downtown dweller like me, you'll love the easy access.

Now, what really got me excited is they've got these smaller storage units. You know, not everyone needs a giant space, right? These cozy units are just perfect for those of us who don't have a mountain of stuff to stash away.

But wait, there's more. Imagine this: you're lugging stuff back and forth, and suddenly, you're thirsty or need a bathroom break. No problemo! They've got a water cooler and a toilet right there on the ground floor. Convenience level: 100.

And the staff? Super friendly. I mean, it's like you're talking to a friend, not just some storage person. They really know how to make you feel welcome.

In a nutshell, if you're on the hunt for storage in downtown Montreal, this is it. Convenience, choice, and cool amenities – what more could you ask for? I can't recommend it enough!

Je reste et j'invite mes amies a rester a cette sucursale parce que l'on sait que le service va toujours être impecable avec Alain. Il mérite sûrement une augmentation:)

Received outstanding customer service from Alain. This place seems to be very well staffed. I will update with more details as I continue to do business with this merchant.

Accueil très chaleureux de M. Alain Gauthier et accompagnement très professionnel dans toutes les étapes de location et de prise de possession de mon espace de rangement. Grand merci!

Excellent service général, toujours présent pour faciliter votre déménagement avec une amabilité omniprésente. Merci mille fois encore

Had a very positive experience with this storage company. The service was friendly and professional. Very easy to get to our unit which is not on the ground floor using the freight elevator and trolleys that they have available for use. Alain helped us out with finalizing our account setup and he was great! Although the storage units are not accessible 24/7, the opening hours work well for us and are flexible enough.

Le personnel est fantastique, Alain particulièrement, toujours agréable et aidant et accomodant et on peut échanger sur pleins de sujets avec Alain! Et Jérémy aussi, je le connais moins, car il est nouveau, mais avec lui aussi on peut avoir des échanges très intéressants! Vous avez du bon personnel, prenez soins d'eux, car ils sont beaucoup derrière votre succès. Je me permets seulement une remarque, quand la nouvelle administration est arrivée, vous avez augmenté radicalement vos prix en disant qu'on aurait plus d'heures d'accès.les prix ont bel et bien monté mais les heures d'accès, elles, n'ont pas changé. On aurait apprécié le changement.

Personnel sympathique et collaborateur.
Accessibilité super.
Rien à signalé, tout est ok. Merci

Went there not planning to do anything but ask for pricing but after speaking with the super helpful employee behind the counter i ended up taking the second smallest locker and decided to pay right away for 3 full months as needed to store some of my bosses boxes. I told the clerk i was only going.to come back the next day as I had nothing with me. So i didnt even see my locker. Nor was I shown where it was. Anyway. I ended up having to cancel the next day due to a loss of contract by my employer so they would no longer meed to store anything as we were all heading back to Australia, where we are living, tho originally from Quebec.

I was.expecting obviously to have a penalty due to the term of my contract. Which is an month to month basis. And according to those terms I was.basicslly forfeiting the first month which I was.conpletely fine with. But they reply that all they will do is give me a.credit for their storage units. Well knowing I do not live here nor will I ever have to store anything as when i come I'm on holiday and not from mtl ar all far from it. Since I replied I still had the super nice clerk but he cannot do more than escalating my complaints but twice escalated and twice no reply from anyone. The 2 star review is ALL FOR ALAIN GAUTHIER. You are super professional and courteous and I thank you for trying to get it refunded for me. Maybe this review will grt costumer service going. Sad thing to have to do to speak with someone. Better.business bureau will work for sure if this doesnt.what a waste of time and energy. Never seen the locker, never did more then pay 3 months in advance and cancelled and you tell.menthat your MAY not refund and MIGHT credit.is WILL DEFINITELY NOT BE?

Definitely the best storage ever. So close to the metro. Nice staff like Patrick Very helpful people. And I love that everything is clean and secured

Juste parfait. La réservation en ligne est très facile et affiche directement le coût pour la location. Les tarifs sont plus que corrects et le personnel est adorable, à l’écoute et disponible.
Vraiment, j’ai eu une excellente expérience ici, je ne peux que recommander à tous ceux qui ont besoin d’un stockage d’aller dans celui-ci! Merci pour tout.

Great service, Alain and Alex are the best they did everything to help me especially when I moved and brought my stuff over there they were patient, comprehensive, the place is well located, clean I give a big 10+
I recommend it it was and still is great

Excellent service par 2 employés différents lors de ma visite d'information et puis lors de mon inscription.

Very well organised and easy to store furniture and household items. A pleasure working with the staff.

Yes the place is clean. But the prices have doubled, and I am being harrassed by this ugly lonely guy. Telling him that I am busy does not work. What a typical load of bullshit. Men are treated with respect, but women, think again. It is a preferred hobby of these idiots to ignore polite warnings issued by women.

Propre, professionnel, courtois. Équipements toujours disponibles. Trois quais intérieurs font qu'on peut déménager aussi en plein hiver sans problème!

Ma soeur y est membre commercial depuis drs années, j'y assume souvent les transport et sauf lrs horaires très restrictives pour l'accès, tout est très bon.

These people know how to run a business the staff here could not be more accommodating if you were their own family. They have everything covered they have a container to throw out unwanted things and a place for good stuff you just don't want anymore or can't take with you *THIS PLACE IS THE BEST IN THE BUSINESS * BECAUSE OF THE STAFF HERE Thanks for all your help

Julie and Alain were perfect, smiling kind and above all super helpful. I rented the trucks 4 times for a big move and each time, the experience was faultless. Highly recommended

The service is good. But they don't have enough vehicles. I needed to rent a truck when I needed a van. And had it for an hour and 15 min and it cost 75$. I was charged for a few more km then I did. Other then that it was ok.

Super expérience avec Julie. Elle a été patiente, compréhensive et accommodante! L'espace d'entreposage était fraîchement nettoyé et repeint. Merci beaucoup.

En tout points, les meilleurs. Prix, propreté, sécurité, courtoisie.inutile de chercher plus loin, vous venez de trouver!

Je suis très satisfait! Très bon service; toute l’équipe fait preuve professionnalisme et de courtoisie. L’endroit est propre et fonctionnel!