Altispa

Okay first of all, the lady that did my massage seemed sincere and I believe she did her best. However, from start to finish this left alot to be desired. Even before arriving I received a notification that they had moved my appointment an hour earlier without consulting me. When I called, they said they had spoken to a different lady who had came to the spa who said I wanted to come earlier? But this wasn't the case? I'm not sure who they talked to but shouldn't you confirm with the person who made the appointment before changing anything? When I arrived at my originally scheduled time I was rushed to the room with no introductions and just told the standard "lay face down" etc. Now I have received a decent amount of massages in my life and this one was pretty disappointing. It felt more like someone was rubbing in lotion with flat hands than an actual massage and left me feeling more tense. I even began to wonder if the person giving me my massage was actually an RMT. I wasn't going to say anything, because despite this she was very, very kind and seemed surprised I wasn't able to relax more. I even thought maybe she was training? However, the thing that was very unprofessional was after my appointment my massage therapist tried to tell me I had nail fungus and should immediately see a doctor. When I explained that I did not have nail fungus but had recently had surgery on two of my toes which made the nails grow back slightly less smooth, she continued to pressure me to see a doctor insisting that it could only be nail fungus. Now I am not a RMT nor have I received training to be one, but it seems very unprofessional and irresponsible to try and diagnose a patients medical problems and then when told they are wrong, continue to insist what they believe. Even if this comes from a place of concern and kindness, which I whole-heartedly believe she was just doing what she thought best, it can lead to perhaps dangerous situations if diagnosed wrong like my case to someone who doesn't know better. Either way I did not enjoy my visit and heavily regret spending my money here as it left me more stressed than before I came. Please learn from my experience and do better.

A very good place for relaxation while you are waiting for your flight as it is located in Montreal Airport

Wagy’s hands have eyes. I have never been more understood in a message by a therapist. Absolutely the best massage and friendliness of staff.

My first time to Alti spa was a nice surprise- very clean and friendly environment- the staff was polite, gentle and very skilled- it is like an oasis of peace - I was totally relaxed after the massage- highly recommend if you are looking for a nice massage to relax yourself.

Wiji and her team are amazing, they found time in a busy schedule to fit me in for a much-needed massage. Highly recommended!

Knowledgeable and kind staff made my experience enjoyable. I was pleasantly surprised to see they used all CND products for the manicure. Their shellac selection was limited and quite old which seemed to have affected the gel’s longevity. Do note it’s located within a gym so noise level can be rather high when it’s busy.

My husband and I both received a massage last week during a long layover at the airport, and were truly delighted by the quality of service and the friendliness that was shown to our family. The complimentary access to the swimming pool and hot tub was the cherry on top of the cake. We had our three children with us and were received with so much care and understanding. The owner really went out of his way to make our experience memorable, and we cannot wait to visit again!

Amazing experience and very friendly professionals here!
I love the skincare line Nelly De Vuyst that they retail here!
5 stars!
Shout-out to management.

I'm very satisfied with their services, I received a facial and I have nothing but positive things to say. Very clean and staff is friendly. Will be coming back. Thanks!

J’ai pris rendez-vous pour un facial et un massage.
Que dire! L’expérience a été au-delà de mes attentes, un service impeccable, mon dos et ma peau vous en remercie.
L’hygiène au top et les mesures sanitaires dues au covid ont été respectées!
Merci pour se magnifique service et les conseils pour prendre soin de moi. Je sais maintenant ou passer commande pour mes produits de soin

I was very unsatisfued with the massage.
I felt the person seemed inexperienced. It was the worst massage zi ever had.and for tge price I paid, I regret it

I had a great experience! Wonderful staff and had an amazing massage, I would definitely recommend!

Had a 7 hour wait for my flight and was pleased to see that there was a spa at the airport. I generally go for a massage every 2 weeks as i have problems with my neck and shoulders and after a week of meeting this was just what i needed. I generally go to a sports medicine facility as i find that in a lot of cases the massages at spas are mostly relaxation massages, but i thought i would give it a try.i must say that Ahlam provided the best deep tissue massage i have had in years.if i am ever in Montreal again and have a delay i will be certain to book again. Do yourself a favor if you have a delay and the time at Montreal airport to stop over to the Marriotand ask for Ahlam. Worth every dollar. Sitting here now having dinner at the Marriot lobby restaurant and my neck and shoulders are completely renewed and feeling great. Thank you Ahlam!