18 December 2023 15:29
This is my second time buying a vehicle from Auto Courtier Laval and I couldn’t be happier with the service provided, attention to detail and sincere customer care the entire team offers. A huge thank you to Will for taking care of me and finding exactly what I was looking for. Best service and best price!
12 November 2023 10:04
Bought my C450 AMG from Auto Laval. Thank you Will, Liam and Adrian for the excellent service!
27 October 2023 23:34
Excellent Service les gens sont courtois, attentionné Liam est un amour les gens sont toujours souriants prêts à aider William est très attentif
16 September 2023 20:43
On peut ce le dire, quand ca va bien tout le monde est contents mais c'est lorsqu'il y a des problèmes que l'on voit la qualité du service après vente.
Mon expérience avec Will cest un 10/10!
J'ai rencontré un vendeur comprehensive et soucieux de la satisfaction de ses clients. On à sue discuter et trouver un terrain d'entente. Personnellement, je vais y retourner et je le recommande à 100%
27 August 2023 0:51
J'ai acheter une voiture de marque Jaguar xf chez auto Laval et je peux vous dire que ces un concessionnaire qui prend le temps et qui sont a l'écoute de leur client un gros merci a William et a Adrian vous êtes exceptionnel lâchez pas votre travail et surtout le côté humain dont vous faite part
30 March 2023 11:56
William and his team are a pleasure to deal with. They know there stuff, they’re polite, helpful and knowledgeable. I love my new car so much and I’m happy I went with these guys. Plus they make me feel safe and comfy knowing I can goto them for honest maintenance and service. I suspect I’ll be coming back for years for upgrades.
21 January 2023 2:11
This dealership is absolutely amazing. The team, Will, Matieu, didier, liam are wonderful. I bought 2 Mercedes from them. After a week Ive got a oil leak in one of them. They fixed it with nocharge and also gave me a loaner car. They also price their car very decent. I am in process of buying another truck which I will buy from them too. There are lots out there with no customer service at all. Courtier Auto Laval will give you the best customer service for used luxury cars dealers. BIG THANK YOU TO THE TEAM.
16 January 2023 9:14
Excellente expérience d’achat, merci à toute l’équipe. J’y retournerai assurément pour mon prochain véhicule. Un gros merci à Mathieu qui s’est occupé de mon achat!
20 December 2022 12:27
Best service, best team! I highly recommend dealing with them for purchase, lease, repair. They are fair, honest and hardworking. I have been with them for years and always feel taken care of which is often the opposite with dealership
12 October 2022 9:13
L''equipe d Auto Laval est très professionnelle. William et son équipe t'offrent un accueil très humain. A l écoute de ton besoin et de tes possibilités.
Ils ont été très serviables avec toute les facilités et m'ont finalement résolu mes problèmes concernant ma voiture.
Grâce au bon conseil, j ai fini par changé de voiture et je suis ravie du conseil. Un choix a mon comfort, a mon goût et a mon plaisir!
24 August 2022 21:03
J'y suis aller pour cirer mon auto.ils ont fait un très bon travail, et le service aux clients était amical et chaleureux.
15 July 2022 15:39
Avec une sélection de voitures de qualité et un accueil chaleureux, on se sent vite en confiance. L'équipe est agréable et de bons conseils. Bien loin de l'image qu'on peut se faire d'un car dealer mainstream, cet endroit est un incontournable pour quiconque souhaite faire un achat avisé en toute sérénité. A ne pas manquer!
23 June 2021 18:14
Great overall customer service! William is a man of his word. I would definitely recommend to others and consider for future purchases.
09 May 2021 22:11
Will a de la personnalité ça c’est sûr il n’est pas que là pour l’$ et tient à ce que ses client soient contents! Petit Whisky Oban 14 à la livraison et son team a le soucis du détail. Je suis parti de Quebec pour acheter une voiture que je n’avais pas vu donc ça prenait le petit plus c’est sûr! Je suis téteux solide, Will saura confirmer hahaha mais bon le gars fait pas ça depuis hier

Il aime autant jaser en live et direct au téléphone que moi j’aime sauver du temps en textant et en envoyant des mails

Comme tout char usagé (2017 dans mon cas) ça peut pas être parfait, mais Will a su corriger ce qui accrochait et rendre un client satisfait!
27 April 2021 1:03
Toys R Us for Big Boys. These guys are world class. Service is impeccable. They won’t try and sell you just any car they sell you the car that you want. I went in looking at a Q5 and came out with an A6 after 2 very long test drives, by myself I might add, and I knew which car I wanted. He would have let me test more but I was set on that A6. OMG what a car. Set me up with a set of black mags too and, let’s just say these guys go out of their way to make you happy. Will and Liam are now in my contacts lol ;D

***UPDATE***

So I love this place so much that I traded that same Audi for a BMW 750i. Vroom vroom! As I said Toys R Us for Big Boys. Will put a lot of work getting me in this car and I don't mean selling. I walked in for service, noticed the 750, test drove it and came back and told Will "I WANT IT". Thanks bud once again.
19 April 2021 20:24
Je recommande cet établissement! Très professionnel, service après vente impeccable. Je continue de faire entretenir mon véhicule à cet endroit ils sont très bon!
30 April 2020 22:12
Great place good service, everything William says is true I bought Audi s4 and I’m satisfied! Trust is earned this dealership succeeded in earning my trust. I would buy again.
13 April 2020 9:30
Everyone in the team, from Will, Liam, Mat and the whole staff made for a seemless, easy, pleasant experience. The range of cars is big enough for anyone to find its match. The way they took care of everything for me made it super easy and they went above and beyond my expectations.

Thanks to everyone involved! You guys are rockstars!
10 April 2020 1:43
Plus la peine de se faire du soucie pour avoir un bon auto a un prix dérisoire visitez les et vous aurez votre auto
31 March 2020 6:21
Une entreprise extraordinaire avec un service a la clientèle impeccable, recommandable en tout temps
24 February 2020 12:34
Thank you William for the great car and the excellent Service. I really enjoyed dealing with you.
22 January 2020 17:54
I've been with them for over 5 years purchased2 cars from them. Bought my first luxury car at there place and what is good is that they have a wide range of vehicles affordable and practical to luxurious and one of a kind. I easily change my car after a few years. Service is amazing staff is like family and overall a great experience haven't been elsewhere ever since I dealed with them.
04 January 2020 17:21
Great experience every single time. They're service department is better than the dealerships. Always welcoming and very knowledgeable. Thanks Liam!
05 December 2019 17:17
Terrible service, salesman was late, rude, and ate in front of us while discussing business, car had 2km of fuel range during test drive and had to put gas DURING THE TEST DRIVE
07 September 2019 4:29
These guys are amazing! I drive a Jeep Wrangler and love it to death so I only want to put it in the best hands. Every time I get it back, it drives beautifully again and is cleaner than when I first got it. Friendly, professional staff, highly recommend!
25 August 2019 4:41
I would not recommend these crooks.
Sold me a vehicle with hidden defects.
I would never buy from them again.
26 July 2019 20:05
Sur les très nombreux avis positifs postés ici, on était allés voir des chars.mais ils étaient déjà vendus.probablement depuis longtemps mais qui étaient encore sur leur site. On nous a proposés une petite voiture maganée très dispendieuse pour le prix! Mathieu a été correct mais devait avoir trop de dossiers à gérer. William, un vrai vendeur de voitures. Donc Vendeur avec un grand V! À date, une pure perte de temps et d'énergie!
22 May 2019 6:38
Spent weeks going to dealers all over town until I came across Courtier Auto Laval. Not only did I find the perfect vehicle, the gang there was professional, kind and extremely knowledgeable. Their vehicles are all indoors and impeccable. I will highly recommend Courtier Auto Laval to all my friends and family and I will NEVER go to a "big" dealer again (which was painful to say the least). I also intend to see them again for all my service. Congrats Auto Laval Team.another car sold and another very happy customer

Sorry folks, reposted my original post from 3 years ago. Since then I bought another vehicle from Auto Laval. Went in for service on my original purchase and found another vehicle I just had to have. Trade in was smooth and within just a few days I was driving away with my new SUV. One of my family members also bought a very pretty red mustang from Auto Laval.

The sales and after service are amazing and I’m am a proud family member of Auto Laval
24 April 2019 0:53
Just picked up my 3rd car from these guys. Always a great experience! Clean cars! They are very courteous and pay attention to your needs! Strongly recommended!
10 April 2019 17:28
Bought my BMW there over a year ago and nothing bad to say. The car was in good shape for the year and all maintenance records were on hand.
12 March 2019 16:12
Quand un concessionnaire te repond: trop de questions pour le prix d'une auto.et bein vous devez vous attendre a quoi suite a un probleme?
25 December 2018 19:34
Ces ma 3ieme voitures acheter chez Auto Laval et WOW.
Meilleur prix, service incroyable toutes l équipe es fantastique.
07 December 2018 20:25
Purchased my dream car here and got the best service at the best price. In an industry that takes advantage of consumers I really appreciated their honesty and fairness. Its a one stop shop for maintenance, repairs and accessories as well. I highly recommend Auto Laval!
03 August 2018 11:07
Bon service à la clientèle! Personnel courtois! Merci surtout à William, satisfaite de mon véhicule! Je recommande cette place!

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