16 December 2023 20:11
Went for a drive in expecting some A&W from hell but instead got well greeted with speedy service and a neatly assembled Teen burger with fresh and abundant ingredients.
Good spot!
Good spot!
04 December 2023 6:22
Straight up disgusting! According to Vero this is normal discoloration, because they melt the cheese on the burger, well I ordered no cheese to add to my frustration.
02 July 2023 22:07
Vraiment le meilleur A&W qu'on a visité à date.
Service courtois.
Rondelles super bonnes, très chaudes, croustillantes et pas écrasées.
Languettes de poulet très chaudes et très bien cuites.
Celui qui s'occupe de la cuisson vraiment un gros no1!
Service courtois.
Rondelles super bonnes, très chaudes, croustillantes et pas écrasées.
Languettes de poulet très chaudes et très bien cuites.
Celui qui s'occupe de la cuisson vraiment un gros no1!
20 June 2023 19:05
Ne font pas bien les commandes, les mélange à chaque fois au service au volant, donne des hamburger sans mettre la viande, les employés ne sont pas focus, je ne conseil pas cette succursale. Allez ailleurs, c'est payer pour du vol.
13 March 2023 5:59
Le meilleur hamburger en resto rapide mais par pitié rigueur sur les épices sur les rondelle d’oignons il en faut toujours
11 March 2023 17:01
Très sale.
Les tables avec banquettes sont dégueulasses.
Les toilettes aussi.
Ça n'a aucun sens
Nettoyez au plus vite.
On ne retournera plus à ce resto du Chemin Chambly.
Les tables avec banquettes sont dégueulasses.
Les toilettes aussi.
Ça n'a aucun sens
Nettoyez au plus vite.
On ne retournera plus à ce resto du Chemin Chambly.
22 October 2022 20:58
Attente de 15m dans la commande a l'auto
On recois notre sac
Ce n'est pas notre commande
On entres pour avoir le bon stock
On a comme reponse
Bah cest celle du suivant
Ok mais ou est notre commande
Ah on l'a pas fait on a oublies
Encore un 10m de confusion et d'attente
Ils nous ont pitches le stock sans s'excuser
La grosse classe bravo.
On recois notre sac
Ce n'est pas notre commande
On entres pour avoir le bon stock
On a comme reponse
Bah cest celle du suivant
Ok mais ou est notre commande
Ah on l'a pas fait on a oublies
Encore un 10m de confusion et d'attente
Ils nous ont pitches le stock sans s'excuser
La grosse classe bravo.
26 September 2022 6:01
Leurs nourritures est à mon avis plus savoureuses et supérieures aux autre restaurants fast food, la qualité de leur viande suit des normes rigoureuses comme dans les annonces télé.
20 August 2022 2:39
Les sandwichs sont bon, toujours servi chaud, et la boisson fraiche dans des verres! On apprécie beaucoup ça! Et le service est correct
30 July 2022 14:48
Pire service ever, 10 minutes avant d'être servi et recois ma commande 15 minutes plus tard et tout était froid
25 July 2022 23:48
Faudrait dire au employé de lâcher la kétamime pendant leur pause l'organisation c'est pas leur fort
26 June 2022 12:50
For years, I’ve been avoiding the other A&W located at the corner of Montée St-Hubert and Boul. Cousineau because they haven’t been able to have a constant customer service, the food there is cold and dry, the employees are rude and nonchalant, so I was glad to see that this A&W opened and that it does look new.
Tonight, I came at the drive-thru and made an order that seemed simple, mama burger, a kids meal and a teen burger trio, when I came to pay, I was informed that the root beer was no longer available because the machine wasn’t operational. I was offered to choose a juice or a lemonade. I chose the lemonade. When it was the time to pay, I paid with paypass, only to realize that the total had jump from 33$ to 34,50$. I asked about the recent change and the clerk then informed me that a lemonade cost more than a root beer.
I decided to ask for a refund and the manager came and said to me: you know, the lemonade is just a 1,50$ more than the root beer! I said, your employee never mentioned that there was a price difference with this lemonade. The manager replied with, a bottle of water or ice tea is the same price as a root beer! And I replied, your employee also didn’t inform me of this, please just refund the lemonade, I do not want to pay more for a lemonade because your machine isn’t functional. To which she agreed and processed.
My whole point is, this new generation of management is awful, why is it for the customer to pay, because they aren’t able to communicate information’s correctly? Why is it my fault that they do not seem to care about the fact, that: 1 – I chose to go there, 2 – I spent gas, 3 – there’s a plethora of other fast-food restaurant in the area? A&W was a dying food chain a few years ago. I guess they do not need my money. I can already imagine the employees reading this review and laughing about it, this is how it felt when I left.
I’ll just stick with the competition, none of this would have occurred anywhere else. And why is it, that my original receipt wasn’t provided? I might be asking for too much here…
Tonight, I came at the drive-thru and made an order that seemed simple, mama burger, a kids meal and a teen burger trio, when I came to pay, I was informed that the root beer was no longer available because the machine wasn’t operational. I was offered to choose a juice or a lemonade. I chose the lemonade. When it was the time to pay, I paid with paypass, only to realize that the total had jump from 33$ to 34,50$. I asked about the recent change and the clerk then informed me that a lemonade cost more than a root beer.
I decided to ask for a refund and the manager came and said to me: you know, the lemonade is just a 1,50$ more than the root beer! I said, your employee never mentioned that there was a price difference with this lemonade. The manager replied with, a bottle of water or ice tea is the same price as a root beer! And I replied, your employee also didn’t inform me of this, please just refund the lemonade, I do not want to pay more for a lemonade because your machine isn’t functional. To which she agreed and processed.
My whole point is, this new generation of management is awful, why is it for the customer to pay, because they aren’t able to communicate information’s correctly? Why is it my fault that they do not seem to care about the fact, that: 1 – I chose to go there, 2 – I spent gas, 3 – there’s a plethora of other fast-food restaurant in the area? A&W was a dying food chain a few years ago. I guess they do not need my money. I can already imagine the employees reading this review and laughing about it, this is how it felt when I left.
I’ll just stick with the competition, none of this would have occurred anywhere else. And why is it, that my original receipt wasn’t provided? I might be asking for too much here…
12 June 2022 17:00
Excellent service de la part de Hibraima, très polie et souriant, très agréable de se faire servir ainsi
28 April 2022 7:24
Stopped by to get a teenburger trio on special. Everything was nice and hot, the onion rings were nice and crispy and the Root beer came in a frozen mug that was so cold there was ice forming on top of the Root beer. Could not have asked for better.
24 April 2022 12:29
Je suis allée un bon 5-6 fois à ce restaurant et à chaque visite, la bouffe n'est pas chaude. Ils nous servent les frites qui sont restées pendant 5-10 minutes sous le réchaud. Les hamburgers, le pain, la viande, ne sont jamais chaudes. Les annonces de A et W démontrent un bon hamburger.il serait bien meilleur s'il serait chaud.
23 March 2022 14:31
Disgusting. Literally filthy! From the food served to the people who work there. Rude. Disrespectful and I even noticed the higher ups treat their employees like worthless pieces of junk. Don’t go eat at the one on chambly or Cousineau they’re both owned by the same owners. Horrible experience and I’ve had close neighbors share their experience as well and we all hate it over there! Last time I went to see if it would be different the apple pie was expired and brown/black on the inside. I was sick for nearly 24hours!
23 January 2022 0:25
Restaurant quasi déserté, 2 personnes au services à l'auto, les cuisines sont ouvertes: 20 minutes pour avoir ma commande. Il me semblait que les fast-food devaient garantir une certaine rapidité. Gros manque d'organisation
07 January 2022 9:44
Le service au volant est toujours très lent. Souvent plus de 10-15 minutes pour une petite commande.
06 December 2021 1:37
Bon et frais mais identique au burger maison! Je préfère manger ds un resto lorsque c'est différent!