Best Buy Mobile
7 reviews 705 Saint-Catherine St W Unit 2114A, Montreal, Quebec +1 514-798-8997 stores.bestbuy.ca suggest an edit
15 September 2023 22:05
I went to Best Buy Ethon center 2 days a go as an emergency, because I recently got a new phone and I needed a protection case before my vacation trip. In the moment of purchase I saw the box looked open but the store seller guaranteed me it wasn't. But the box was all damaged and she showed me the bottom "seal" of the box and with the most calm face she promised me it wasn't open that this was a proof of its been new. I still told her I wanted to take a picture anyway because I found that odd and the box was so damaged; and I am glad I did it, to take a picture.
I nearly lost my flight to get this product to protect my brand new phone! And sadly when I was at the airport I easily realized thats it's an OPEN USED BOX. ITS DAMAGE AND CLEARLY SCRATCHED ALL OVER AND THE PHONE CASE HAD BEACH SAND INSIDE OF IT! It's so bad that it was good, it made us laugh. I fell a when I read the box "seal" as the store attendant mentioned to me, it's written: open from the top (face palm to its finest).
The case it's clearly used plus it's lock function are loose and my phone wasn't fully protected inside of it.
I want my money back! I'm coming back from vacation and this is NOT acceptable.
Or you guys make a clearly "open used case" sell price tag or throw it away since it's not working anymore.
I nearly lost my flight to get this product to protect my brand new phone! And sadly when I was at the airport I easily realized thats it's an OPEN USED BOX. ITS DAMAGE AND CLEARLY SCRATCHED ALL OVER AND THE PHONE CASE HAD BEACH SAND INSIDE OF IT! It's so bad that it was good, it made us laugh. I fell a when I read the box "seal" as the store attendant mentioned to me, it's written: open from the top (face palm to its finest).
The case it's clearly used plus it's lock function are loose and my phone wasn't fully protected inside of it.
I want my money back! I'm coming back from vacation and this is NOT acceptable.
Or you guys make a clearly "open used case" sell price tag or throw it away since it's not working anymore.
13 September 2023 0:04
Called me to pick my order which wasn’t ready. Went for nothing, staff unfriendly
27 August 2023 4:59
I walk in and asked if I could buy a phone. They wouldn't sell me one without a plan. Not even full price.
22 August 2023 17:42
Best buy should either close definitively or do something about their useless staff
16 July 2023 8:48
Des employés incompétent et un service très médiocre. Je n’y retournerai plus jamais
17 May 2023 16:36
Si je pouvais donner 0 étoiles je le ferai. Mauvais service, celle qui nous a servi était très bête. Peu a peine parler français ou anglais. On avait un problème avec une commande en ligne et ils ont refuser de nous aider. Elle avait même un ton condescendant. Nous lui avons dis avant de partir qu'on allait essayer de trouver le produit ailleurs et elle nous a repondu: c'est ça aller ailleurs de façon très bête. Je n'ai jamais eu de problème avec les Best buy mais je vous déconseille cette succursale.
19 April 2023 8:56
Commandé un chargeur pour un ordinateur portable, annulé la commande sans raison