BMO Bank of Montreal
8 reviews 2310 Boul du Faubourg, Boisbriand, Quebec +1 450-437-7661 branches.bmo.com/qc/boisbriand/b2760 suggest an editBMO Banque de Montréal
BMO Banque de Montréal
21 September 2023 21:11
Terrible teller service, wouldn't recommend even to my enemies. Who ever the manager please rectify this issue before my next visit & review please. Thank you for your consideration.
12 June 2023 6:19
You’re better off going to a different branch if you dont want to wait 45 minutes to talk to a teller with one person in front of you
11 January 2023 7:09
-Very long waiting times and only 1 desk is open.
-They change the workers very often so this makes the waiting time
much longer and the workers have "lack of knowledge and skills"
-They change the workers very often so this makes the waiting time
much longer and the workers have "lack of knowledge and skills"
31 October 2022 17:33
Le personnel est sympa mais le temps d'attente est extrêmement long. Toujours. La succursale compte plusieurs employés, mais personne ne prend la peine de servir la ligne de plus de six personnes!
28 October 2022 9:10
Employés qui vous donnes de mauvaises informations. Ensuite veulent vous charger des frais astronomique pour vous donner ce dont on vous a dit qui était inclus sans frais.
28 July 2022 22:19
Jamais capable de parler avec quelqu'un, se renvoie la balle d'une place à l'autre et service nulle. Très déçu de cette banque, je pense sérieusement changer de place.
23 July 2022 0:55
Waiting time has no limit most of the time 5 6 people waiting.only 1 rep.no one to talk to 5 or6 people working in offices no one comes out to ask you anything its crazy
13 April 2022 9:51
This isn't about this specific BMO (where I visited today), but the decline of BMO customer service generally (it's like this all over BMO branches). On my way to another store, I stopped at this BMO to drop off my municipal tax details (tied to my mortgage). I was told that beginning this year, that one had to do so online. That's a good thing.
But a better thing: tell your customers first so they don't waste 10 - 15 minutes in line before being told about the change.
BMO has my e-mail, phone, text even quaint old paper mail address.
Tell people ahead of time!
Indeed I received the annual summary of the mortgage account: NO MENTION OF THIS CHANGE IN PROCEDURE. BMO missed an opportunity to be efficient and save their client's time - blew both - of course because BMO used to be the #2 bank in Canada. Now it is #4. Deservedly so, and probably aiming for nadir.
But a better thing: tell your customers first so they don't waste 10 - 15 minutes in line before being told about the change.
BMO has my e-mail, phone, text even quaint old paper mail address.
Tell people ahead of time!
Indeed I received the annual summary of the mortgage account: NO MENTION OF THIS CHANGE IN PROCEDURE. BMO missed an opportunity to be efficient and save their client's time - blew both - of course because BMO used to be the #2 bank in Canada. Now it is #4. Deservedly so, and probably aiming for nadir.