BMO Bank of Montreal
4 reviews 6700 Rue St-Hubert, Montreal, Quebec +1 514-277-4454 branches.bmo.com/qc/montreal/b0218 suggest an editBMO Banque de Montréal
BMO Banque de Montréal
24 October 2023 21:30
Super helpful and warm service - my problem was remedied and the team went above and beyond to make things right!
03 October 2023 23:55
Je ne suis pas membre de cette banque et avait besoin de retirer de l’argent comptant pour payer une transaction dans un magasin de la Plaza St-Hubert situé tout près. Les frais étaient vraiment très élevés. Ça frise l’indécence. Il faut cesser ces pratiques ridicules et abusives.
16 May 2023 1:38
On so many levels, with so many different issues, this is the worst BMO branch I've ever visited. The employees have literally no idea what they're doing and are unbothered by their own incompetence.
02 May 2023 22:13
This bank has to be one of the worst ones in the market. I’m closing all my accounts with them as soon as soon as possible. If you’re a student like me, they’ll eventually increase your plan fees without advising you first and then try to justify behind the fact that they have too many customers to let them know about the price increase and that’s it’s upon the customer to know that they have to update their status annually to avoid these augmentations. Yet, no one ever advises the customer that they have to update their student status to avoid a fee increase, not even the agent who opened the account to begin with. In other words, parents, students and adolescents, be very aware of this sneaky company that takes advantage of its younger customers by selling them bank plans and inform them on the advantages while omitting the disadvantages and crucial information.
Also, the employees of this branch particularly are so cold and nonchalant. The lack of care of customers is deplorable. I mean, the dispute department itself does not care at all for the customers and when answering a complaint only finds a solution that would benefit the company while neglecting the customer who’s disputing. So, if you wish to dispute a charge applied to your account, good luck! Because they’ll do their very best to not reimburse you and to discreetly make it seem as if you’re the one at fault for not knowing where the charge came from or for not reporting the issue earlier. As I said, this company only wants your money. They really don’t care about the well-being of their customers.
Also, the employees of this branch particularly are so cold and nonchalant. The lack of care of customers is deplorable. I mean, the dispute department itself does not care at all for the customers and when answering a complaint only finds a solution that would benefit the company while neglecting the customer who’s disputing. So, if you wish to dispute a charge applied to your account, good luck! Because they’ll do their very best to not reimburse you and to discreetly make it seem as if you’re the one at fault for not knowing where the charge came from or for not reporting the issue earlier. As I said, this company only wants your money. They really don’t care about the well-being of their customers.