Centre Dentaire Jardins Dorval

Today was my first visit at Centre Dentaire Jardins Dorval with Dr. Hilal Sirhan and i’m virtually speechless.

Background, I suffer from severe anxiety which manifests in the form of an extremely sensitive gag reflex.

I’m not going to lie, i was not excited for the visit. My first dentist visit in almost 3 years, and a new dentist at that.

But let me ask you this, when was the last time you had a snooze in the dentist’s chair? Well, this evening was a first for me. Dr. Hilal was very conscious of my dental fears and so was the dental hygienist. They were so caring, considerate, and checked in with me frequently to assure i wasn’t suffering in silence.

Not once did i feel rushed, at no point did i feel trapped on the chair, it was comforting to be taken care of by individuals who seem passionate about their career. It was a wonderful experience.

I highly recommend. Just don’t tell everyone, i want to be able to continue getting appointments lol

Excellent dental center. I have seen Dr. Baskin since 1988. I never would go to another dentist. Great service always.

Im really disappointed with the service, i had an appt end of august then someone call me to change the appt for my daughter as they said dr Newman wasn’t available for the date, the next appt was for 19 sept at 7 pm I said is late, but she told me was the only appt available and then a SMS was sent to my phone to confirm the appt, I showed early for the appt with my daughter, she confirmed everything, even she checked my insurance, and told us to wait, 40 min after she realized that my daughter didn’t had any appt? Really so I said why you didn’t checked when I came in when you checked everything, then she went to talk to the doctor said I’m sorry bla bla bla he can see you in 45 min and 1 hour more? Really
What a waste of time

The dentist herself Dr Villafranca is an excellent dentist but the experience trying to get an appt with the young girls in front is a literal nightmare, i called to get an appt & the girl on the phone was checking the availability, so i was waiting, she says ok we have June 17th & June 21st available, so i check my calendar & i am like ok great, i would love a Saturday, shes like she doesnt work Saturdays, i am like i am looking at my calendar & June 17th is a saturday, shes like no the 7th i am like ok, so again she says so do want the 17th or the 21st i am like i thought you just said she doesnt work on that day, this went on 3 times, by the third time as you can imagine i was starting to wonder if this girl was ok, so i said can i speak to someone else, the other girl was worse & hung up on me, i could not believe what was happening & they were allowed to treat patients this way, they lost me as a patient, i will not go there again, i found a new dentist!
sorry Dr Villafranca you were great but i cant deal with the nightmare you have answering your phones!

I've been a regular for many years & I highly recommend becoming a client/ friend. Their after 5 apointment schedule is tremendous, and saturdays too for off- grid busy people with high expectations. Dr. Sirham's clinic & staff are really nice good peple.

Cant say enough about this place. The dentist is amazing and the receptionists are friendly and helpful.