Chateau des Tourelles

-expensive outdoor parking $22 per night
- unsafe
- no one works there on sight

It is not a hotel! Nobody works on the site! Reviews are for other hotels the owner runs with one personnel over phone reception!
The lady over the phone told us: "give me your credit card info to pay $22 per night for the parking! Then I will give you the parking address! "
$22 for one night for an outdoor not shoveled parking space! It was not on the website nor in the text they sent us!
We opened the room they text! Its code to us (room number 1) only to see someone was there!
The hotel did not know about that person! So all night we felt so unsafe!

A beautiful boutique style hotel conveniently located in the old city. Soft bed, clean room, and a shower that's worth the stay alone. Many wonderful cafes and restaurants nearby, I recommend the crepes and cider at Le Billig.

Excellent hôtel chambre très spacieuse
Emplacement au top pour le vieux quebec et les environs.

Dernier voyage vers 2010, il y avait un déjeuner tout simplement WOAAAA. Dommage on avait bien aimé

Oh my, what I wonderful find! The most charming hotel, I meant château! The room had all we could need: a microwave, a fridge, and our own little espresso machine! Rooms were large with the most comfortable beds I have ever slept in, and a huge bathroom with a jacuzzi. We had a terrace overlooking Quebec City, and there is garage parking for a nominal fee. Staff were kind and helpful in all of our requests. This is not your modern kind of hotel, it is small and quaint, located perfectly in Vieux Quebec.
Lovely place I will come back to if I can.

There were six of us, and we had plenty of room. The rooftop patio is ideal for doing exercises in the morning and enjoying a drink while the sun goes down. Perfect neighborhood area with lots of good restaurants and only about a 50 minute walk to the old Town.

Very convenient location - about 20 min walk to Old Quebec. Building is old but well maintained.

It is helpful if you have a USA or Canada number to text the reception. There is no physical reception.

The virtual reception staff were super helpful in getting us information and booking a taxi for us on the last day.

Amazing hotel, with good size rooms and great views from the rooftop terrace. The self check-in was very smooth too.

Hôtel charmant et très bien situé dans la rue Saint Jean. A 15 minutes à pied du Château Frontenac. Notre hôte était à distance mais très réactif via WhatsApp. Un parking payant est à dispo à 3 minutes à pied. On avait l'appartement numéro 9 idéal pour 2 adultes et 2 enfants. Une kitchenette et propre. Je recommande!

Delightful old hotel in a wonderful neighborhood only a 10 minute walk from Old Quebec. Many great restaurants nearby. We had room 4 with a cute balcony overlooking an atmospheric street. Very comfortable bed, excellent shower. The old building has been nicely updated for comfort while still keeping it’s unique charm. Magnifique - Merci Beaucoup! No need to fly to Europe - enjoy Quebec!

Cet hébergement coquet est situé à 5 minutes de marches des plaines et du vieux Québec. Endroit pittoresque et vraiment coool. Une réception virtuelle? C'est la ère fois pour moi.

We stayed here for 2 nights and this was the perfect place for us with a toddler.
Close to everything and whenever he would get fussy all we needed was a few minutes walk to get back to rest and recharge.
Big room, great natural light and private street door, super clean, comfy and fluffy beds. Just perfect!
Common kitchen and shared space were very clean and organized.
The management was super nice and would instantly reply to our messages.
We even gave ourselves a date night with the beautiful roof top view (we kept a baby monitor in the room and put our toddler to sleep).
This place is really a gem! We love that it is not a big chain place! Support all the way and highly recommended

Petit hôtel charmant, très bien placé a quelques minutes a pied du château. Tout se fait a distance check in/out grâce à des poignées connectée.
Nous avions la chambre numéro 4 plutôt petite mais lit très confortable et fonctionnel.
Petit point négatif l'odeur de la salle de bain est vraiment très mauvaise il faudrait penser à nettoyer la bouche d'aération plein de poussière. La porte a moitié transparente aussi fait que l'on voit sont conjoint faire ces besoins pas très romantique. Le tout petit rideau pas tes occultant fait fait que vous avez le jour a 5h00 qui peut vous réveillé.
Malgré ça nous avons passé un bon séjour.

We had a great stay. The hotel is charming in Quebec style. The room was small, but homely. The shower was nice and big. Overall very clean. 15 minutes walk from the old town (it's always a bit uphill on the way back). On the street itself there are some nice restaurants, bars and shops away from the touristy old town.

Séjour très confortable. L’appartement était propre, spacieux et bien situé. Le personnel est très réactif à distance. Je recommande vraiment.

Très beau petit hôtel, très propre, très bien situé, et avec un personnel sympa et professionnel!

Auberge très sympathique chambre agréable avec douche spacieuse. Pièce commune très pratique pour les petits déjeuners.
Petits reproches, micro-ondes HS sur 6 jours pas très cool, aucune présence humaine à l'accueil ou durant le séjour.

C'est notre 4e visite et c'est toujours très agréable. Bien situé et service très bon.

Je conseille fortement cette endroit qui est chaleureux et très bien situé. Nous étions avec une enfant de 2 ans et la suite triple balcon était adaptée à nos besoins. J’y retournerai c’est certain!

They used to have an amazing breakfast, now they just send you to the bakery, so if it's -20c outside, put on your coat and go, that's not acceptable, and I don't want to hear the "oh it's because of COVID" excuse. Otherwise the rooms are decent and the atmosphere is lovely.