CIBC Branch (Cash at ATM only)

This review should be Zero. Today October 23,2023 I closed my Checking and Savings accounts at this branch. I opened them on September 13,2023. Upon opening the accounts I discussed a line of credit transfer and an upgrade to a home loan to a man. He was supposed to call me back. That never happened. I returned and talked to a woman that said she was on a maternity leave that she was in charge of loans. She was supposed to call me back. That never happened. That is two people and 40 days of waiting. I see other negative reviews so I guess problems with this branch are never solved.

In this branch I received the worse services, they don’t care about the clients
and the agents weren’t helpful, respectful and you should keep chasing them even for the easiest and simplest services!
It was my worse experience

Réponse grossière de l’agent à l’accueil et refus de donner un simple service et refuse de remettre document expliquant qu’il ne peut pas en donner un. Pour moi, c’est un gros zéro, jamais je ferai affaire avec un service comme ça.