11 September 2023 18:19
2.4 stars what I see when I'm writing this review. This rating is justified.
The teller seem to be lost and incompetent. I normally do not write reviews like this, but the staff here have the skill to make a bad situation worse.

Not helpful at all in anyway.
11 September 2023 15:39
Worst service ever. My next step would be to move my account. Regret having an account with CIBC.

The bank wouldn’t accept a post dated check (I think this was fair) for my mortgage account, so I send someone to deposit the check. I was told the check has to be deposited to my checking account. After which I need go online and do a mortgage payment. There is no logic behind this, just an old outdated system.

My last check was deposited directly to my mortgage account.

I come from a family of bankers. This is absurd. Tellers need to be trained.
02 July 2023 20:06
The manager was rude and unhelpful!Attitude and full of racism! And verbally threaten customers! Worst bank branch I've ever seen in Montreal!!!!
01 June 2023 0:15
Been with this branch for our personal banking for years. Staff are always pleasant and accommodating. Our financial advisor Michael Huang is super knowledgeable, responsive and professional, addressing our needs in a very timely manner with great accuracy. At times, the que is long, but hey, you are in Canada.
27 April 2023 3:59
Pire service clientèle que j’ai vu de ma vie, aucun professionnalisme, impossible de parler directement à quelqu’un sans tomber sur une boîte vocale, les employés ont tous l’air mêlés et ne savent pas ce qu’ils font, ne sont pas au courant de rien quand on leurs posent des questions. À éviter, si vous pensiez faire affaire avec eux, sauvez-vous le trouble et partez en courant

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