C&L cycle Villeneuve

Dommage qu on ne puisse pas mettre 6 étoiles jean Michel les mérite amplement
J y suis allé pour faire vérifié mon vélo électrique, jean Michel qui d abitude ne s en occupe pas à pris le temps de regardé et de me fixé mon vélo avec le sourire. Je recommande définitivement!

Personnel sympatique et compétent. J'y suis allé plusieurs fois déjà pour faire faire des réparations ou des ajustements sur mon vélo, et à chaque fois, ils ont procédé avec minutie, et rapidement. Je recommande vivement!

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Mon vélo était possédé. Oui oui: possédé!
En désespoir de cause, je l'ai contraint à me suivre en lui disant: Viens, Emy (c'est son nom) on va chez Belzébuth prendre le thé. Lalalala. Et hop! Je l'ai poussé dans la chapelle sacrée.
Immédiatement père Jean Michel et sa formidable communauté sacrée, a pratiqué un exorcisme des plus périlleux.en coeur ils clamaient: Mehr Licht- Mehr Licht!
Ainsi, après une âpre lutte des plus déchirantes.
La lumière fut! Hallelujah!
Depuis, c'est le bonheur retrouvé de rouler.
Emy, ma compagne de route veille sur moi avec sa force tranquille.
Nous roulons sur le nuage infernal de la vie, avec sérénité!
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Une équipe formidable!
Du cœur à l'ouvrage.et intègre!

I am not kidding when I tell you that this place is amazing, today my bike decided to make a lot of noice, it turns out the bottom braket needed to be replaced, when I arrived the technician was so nice, in fact the whole crew had this nice vibe, he took the time to look at the problem, the whole interaction was very pleasant even when they were insanely busy, totally appreciate the nice vibe this place gave back to me, I wil totally come back here.

Excellent experience at this shop again this year, as with every year! Friendly and speedy service, and always reasonable prices. Knowledgeable staff that will always make time and won't abuse your trust by recommending useless, unneeded repair for adult and kid bikes. Thanks for the excellent service, much appreciated!

Tout simplement le meilleur magasin de vélo de la ville. Les gars sont toujours souriant et agréables, et la qualité du service est toujours à la hauteur. Je ne peux que recommander!

Pricing is awesome, but didn’t ship package for 6 days (including Saturday and Sunday) after their system created a shipping label. Kind of disappointed that the parts take so long. Order was placed on Sept 1 and will not be expecting it to arrive until September 14…

Super boutique de vélo avec de l'équipement de qualité à vendre, beaucoup de choix d'accessoires et un service d'excellente qualité.

Super Helpful and Kind staff, they were able to repair my bike very quickly on short notice. They had all the parts that it needed in stock, Super affordable and professional too. My bike has never felt this sturdy, Thank you for everything!

Un gros MERCI au propriétaire et aussi à Luc Antoine pour avoir pris le soin de m'écouter et aussi de régler mon problème avec ma cassette. Two thumbs up pour le service

Entré pour acheter une chaîne et des patins de freins et ressorti avec une réparation que je n’espérais pas possible sans rdv. Le tout agrémenté de beaucoup de gentillesse et d’une grande générosité dans les conseils prodigués. Merci et certainement à bientôt!

To be fair I started going here because it was the closest, but I keep going because it's the best.and the closest

Excellent experience. Online apt booking for appraisal with detailed statement of work. They told me 3-4 days wait time but ended up doing my bike same day, and doing one item free of charge (plus helped me install lock rack and gave me a nut for my reflector). Awesome shop, great guys, wholeheartedly recommend.

Great team always really nice and helpful. I go annually to ensure my bike is in good shape for the summer.

Unfailingly friendly staff and reasonable prices. I dropped in today for a patch kit, mentioned that I only needed the glue really, and they stooped below the counter to reveal a secret glue stash. They wouldn't take my money either and now I'm patchin' maniac

Un service courtois, une amabilité, une compétence et un professionnalisme hors du commun! Vraiment, cet endroit est le meilleur à Montréal pour faire réparer son vélo, le remettre en ordre, être conseillé ou l'entreposer. J'avais brisé ma manette de dérailleur à vélo. Impossible d'obtenir des pièces nulle part en ces temps Covidiens. J'étais désespérée! Non seulement on m'a accueilli avec beaucoup de gentillesse, mais on m'a posé la pièce manquante et très importante pour le bien fonctionnement du vélo, tout de suite et sur place. Je n'ai pas eu à revenir et à devoir me passer du vélo. Je ne saurais trop recommander cet endroit qui est plus que parfait!

I stretched out my brake cable, brought my bike in to replace it, and they just snapped it back in its holder - for free. I left it overnight for an evaluation and they found a bunch of maintenance issues, which I decided not to fix, as I'd already spent my budget on a tune-up at a different shop (who told me everything was fine). C&L didn't pressure me at all about buying the maintenance now. In fact, they even fixed a long-time squeaky handlebar that no one else had managed to - again, for free. They seem really trustworthy, and they don't exploit people with little bike knowledge (like myself). I'd definitely go back.

Excellent, professional and friendly service. I don't trust anyone else with my bike. I've been coming here since 2013 and still trek from halfway across town, regularly trust them to tune my bike or for major works. Honest and won't try to upsell you expensive components just to make a sale. Everyone I've ever interacted here was courteous, knowledgeable and professional.

I've placed two online orders with C&L Cycle and have been very happy in both cases. They've been quick to ship, easy to find things on the website, and open to answering questions about their products. Not to mention the high quality level of their product selection. I hope one day I can be lucky enough to see this shop in person. They seem like a great local bike shop, even if they're not local to me. Cheers C&L!

This cycle shop is amazing!

The man working there when my boyfriend and I came was so helpful and nice. He fixed both of our bike seats to fit our height! Highly recommend for any cycle related things you might need

Equipe au top! Passionnée, douée & d'une grande gentillesse! Je recommande les yeux fermés. Avant Covid j'ai également pu louer à la journée leurs vélos, sur boutique Rachel: Et là encore d'une grande qualité! Merci!

So, I was on a ride and looked for a bike shop because my bike was making a high pitched noise.
At first I thought it was a bearing problem, but he told me it was because the chain wasn't lubed properly, so I asked it if he could put some on, he did, fixed the problem. That's nice.
Then I told him that my gears are not indexed properly because shifting gears is slow, and sometimes shifts after I get out of the saddle to put some powef down.
So I tell him that, he changes the cable tension by a quarter of a turn, doesn'y check if any of the limit screws, shifts a few gears, then charges me 10$ for indexing the gears when he didn't fix the problem (I understand that I don't have a lot of experience fixing a bike, and he may have checked the limit screws just by looking at it from experience, I don't know, but I didn't like the service)

But the bad experience comes more from the attitude, I just didn't feel welcomed, maybe it was a bad day, I don't know, but it felt like I was just an annoyance.

Friendly staff and service. I messed up my road bike pedal while fixing it for the first time. Wasn't able to get the screws/spring in place within the pedal. They managed to fix it and did not charge me.

Amazing service from friendly and knowledgeable staff!
I spoke to at least three techs face to face, though email and over the phone and all were top notch and caring about my repair needs.
I've visited bike shops in Halifax, Toronto and Montreal and can say hands down this was the best service I've ever received.
Quick and professional wheel build and on the spot repairs.
Very welcoming and relaxed vibes accompanied with honest opinions. Never felt pressured to into an "upsell" and extremely happy with the outcome of my build.
Really appreciate this type of service as it is rare!
This staff is on point and I will 100% be doing all my business at this shop from now on.
Thanks again!

Good shop however they make you pay $15 for every small reparations. The service offered is minimal, I went there 3 times for a check up on my bicycle and they charged me $15. Not worth it.

Excellente shop de vélo, un incontournable dans le quartier. L’équipe donne toujours un bon service. Leurs vélos Bassi sont pas mal nices également, à voir

Mdr. J’allais mettre mes deux mots ici pour recommander C&L pour leurs méthodes de services très généreuses envers les clients et je vois qu’il y a que des recommandations et des avis favorables.
Deux ans à Montréal après 40 ans à Californie je suis très impressionné avec le service et le savoir faire. Une équipe très sympa.
Bravo.

Absolutely amazing service! The staff was really welcoming and fixed my bike on the spot even though they clearly had other work projects. They were all really kind. The store is also stuffed with nice Montreal made bike frames and such. The pricing was good considering some of the other bike shops in the neighborhood. Recommend C&L Cycle over the much more expensive spots around in the Mile-End.

Stopped in today to get a wheel looked at where the tire wasn't sitting properly on the rim. Five minutes later problem solved by Jean Michel (I think that was his name) anyway great friendly service - best surprise didn't charge me anything.how about that.definitely going back when the time comes for a tune up. Worth the effort!

These guys right here are everything you want in a bike shop. It's a small place but that just makes it more magic. Honest, With great prices and knowledgeable staff.and a very friendly Dog (He's a good boy). Could not recommend them more.

On mesure vraiment la qualité du service d’un commerce quand on a un pépin. Les boys de CL shine autant dans ces circonstances que pour conseiller dans la vente. Stellar team, stellar bikes. A ce sujet j’ai fait le tour et ils ont de loin les vélos de villes les plus nice en ville et en plus c’est désigné ici à Montréal. No brainer.

Love these guys! Exceptionally good service and very knowledgeable. We take all our family's bikes to them and are so happy to have them in the neighbourhood.

Super service! Rapide, efficace, personnel courtois et attentionné. Je ne peux que les recommander.

Thank you for helping us with my bike. We stopped in (without the bike) while wandering the area & my husband explained the problem. You gave us the small piece we needed and it worked! You were very gracious and helpful and we appreciated that.

J'ai bien aimé le service rapide, l'honnêteté des vendeurs et la qualité des services rendus. Mon vélo allait tellement mieux après être passé là-bas!

A well anchored bicycle repair shop. They have a professional service and a nice team to advise you. Slightly more expensive but this comes with deserved quality.

Needed a one off piece to install a rack on my bike, came in expecting to buy the whole set of nuts & bolts but they gave me what I needed for free! Super helpful:)

Extrêmement déçu de mon expérience dans ce shop. Très étonné du manque de professionnalisme d'autant plus que ce magasin m'a été conseillé plusieurs fois.
Accueil froid pour commencer, j'ai eu clairement l'impression d'embêter le vendeur mais bon ça j'en tiens pas rigueur, ça arrive de tomber sur la mauvaise personne, au mauvais momenr.

Bref, je viens pour acheter des pédales, tout ce qui a de plus standard. Le modèle passable le plus cheap est quand même a 35$ +6$ d'installation. J'accepte de les faire installer.
Monsieur soupire car il arrive pas installer mon cadre d'alu sur sa potence. Au final il pose juste la scelle en équilibre (métal contre métal) pour travailler.pro!

Une fois installée sur le vélo je m'aperçois qu'elles sont bien sales, pleines de la boue, peut-être qu'elles ont pris la poussière? Mais non elles sont aussi usées. Je confronte le vendeur qui me répond qu'elles ont été "UTILISÉS QU'UNE SEULE FOIS". Je trouve ça inadmissible d'installer du matériel usagé en le faisant passé pour du neuf sans prévenir le client. Est-ce que c'est même légal? Je sais pas si c'est dans vos habitudes de prendre vos clients pour des cons, le vendeurs m'a quand même affirmé qu'il me l'aurait dit "avant que je parte", enfin après avoir payé c'est ça?

J'ai laissé le monsieur enlever ses pédales boueuses. Aucune excuse de sa part bien-sûr. Le minimum dans ce genre de situation c'est de reconnaître ses erreurs non?

En tout cas si vous achetez dans ce shop, je ne peux que vous conseillez de vérifier que le produit sort bien du blister.

J'ai finalement trouvé dans un autre shop des pédales de bien meilleure qualité, 20 $ installation inclue.

PS: cet avis ne concerne qu'une ressource du shop de Rachel, je vous conseille d'aller sur Villeneuve plutôt

Très bonne expérience. La réparation est rapide, efficace et peu onéreuse et le personnel très agréable

I saw about 5 mechanic's in a cramped space all working on separate bikes. It was a sight to behold. Got served extremely fast and the guy promptly answered my questions.

The mechanics were a bit cold, but I guess that things are pretty busy during April.

I don't think it's too hard to crack a smile or make a joke every now and then though.

Make like new but old, keep old school look.
I’ve asked and they’ve delivered perfectly.

Today they’ve made a new loyal costumer.

J'ai fait faire une conversion d'un vieux vélo de montagne en single speed et je suis très satisfait. Travail effectué très rapidement. Excellent service après vente. Good job!

These dudes are professional! I’m really happy with their help. They were fast, easy to deal with and efficient and made my bike rides better than ever! Thanks!

Great, personal service and extremely willing to accomodate for specific needs. Best bike shop I've been to!

Magnifique! Pas cher! Et super gentil! Ça donne presque le goût de dérègler son vélo par exprès.

Best bike shop in Montreal. Very professional and fast service. Will be doing any maintenance/repairs only here.