Clinique Orl 1851

Le docteur Érik Brown a fait preuve de beaucoup de professionnalisme et d’empathie. Il a pris le temps de discuter avec nous des options thérapeutiques ainsi que du diagnostic. Nous en sommes vraiment reconnaissants!

Waited 45 minutes to find out that even if you book an appointment, they put all papers on as pile and take people in order of those who arrive rather by appointment. Awful

Dr. Brown m'a été d'un grand secours. L'urgence de ma situation a nécessité d'être vue rapidement et cela a été fait avec efficacité et gentillesse. Merci à toute votre équipe!

Generally each time I go there for my appointment the receptionist is very friendly, Dr. Brown is great, very personable and takes his time to go over the results. Today I called to ask about obtaining my last file for another clinic, and I tried my best in French. I'm still a beginner, and I have difficulty speaking the language and still learning to understand. I was surprised the receptionist was rude. I get it, perhaps she was frustrated because I don't speak the language well, she was getting impatient with me. I tried to say thank you at the end, but she hung up quickly. I don't want to call there again.

The ENT and audiologists here are absolutely wonderful. I was given detailed and careful examinations and they took the time to thoroughly explain the issues I was encountering. I left feeling assured and with an assortment of insight and new information to correct the issue. All the staff are upbeat, professional, and welcoming.