CLSC de Saint-Henri

Came 10 min before my appointment and waited 1 hour to be called. Don’t even bother coming here. Waste of time. Asked why the delay and they just don’t care.

This is probably the best CLSC on the island. Staff are super friendly and caring, almost no waiting time, very efficient and organized.

Been going to this health center for many years but at times with new reception staff it goes slow.

I arrived 20 mins early to the appointment, but I waited almost 40 minutes to see the nurse who scheduled the appointment with me. It wasn’t friendly because the nurse seemed not sorry about being late and she didn’t even explain why she was late for almost 20 minutes. I understand it’s not an easy job, but that’s not our fault, at least show some respect to the patient who might have gone through a har time in time. I don’t think that there can be any improvement as it seems that no one really cares.

Aujourd’hui le 22 juin, vraiment un manque d’organisation et un personnel vraiment arrogant (au comptoir) sérieux je suis abasourdi un tel comportement ce qu’une cliente a vécu a cause un personnel complètement déconnecté au service auprès de la clientèle!

Chantal Lacasse est un trésor! Son humanité et empathie sont hors pairs, et j'ai rarement rencontré quelqu'un d'aussi attentionné et professionnel. Le CLSC St-Henri et le réseau de la santé québécois sont chanceux de l'avoir!

I have nothing but positive comment regarding this clsc. I come here monthly for my blood test and have never been served with such politeness and professionalism. Madame Chen who came into the waiting room like hypocondriac seem to only have negative things to say.her motive that day was to complain. Out of 86 comment including yours your the only NEGATIVE one who has something to say which doesnt even make sense. You said she didnt wear gloves and poked you her nails which are an inch long when the needle itself is 3/4 inch long she would NOT have been able to hold the needle and poke you if her nails were that long.your giving conflicting arguments tying to destroy a good person reputation. Move along with your N95 mask and go to another clsc if you dont like your service. Continue your great work its very unfourtunate that u had to deal with a client as such.great job CLSC st Henri

Went to have a blood test on Wednesday, May 10th, worst experience ever! The nurse had long nails, more than 1cm perhaps. She didn't wear gloves (it would be hard to put gloves on), and held the top of needle with her bare hands. The top part that she had held went into my vain. It was too quick for me to refuse the needle. The rest of that day, worrying possessed my mind, and I will continue to worry, and wish my luck. I could not believe this happened in Canada!

Did a walk in because I had no idea how to get an appointment. The receptionist was very friendly and provided me with all the information. The nurse was also very nice and helped me to send in my information to get a doctor.

Je trouve quand même drole que les gens laissent des commentaires à un organisme de santé publique comme si c'était un restaurant? Peut être que si vous êtes capable de vous déplacer en personne au CLSC et de demander des services c'est un signe que vous n'êtes pas prioritaire? Les CLSC doivent aussi s'occuper de personne à mobilité très limitée, le personnel de santé de doit pas faire d'erreur (rappel: c'est pas un restaurant, quelqu'un peut mourir pas juste recevoir sa pizza avec trop d'anchois). Donc sincèrement si vous devez attendre, attendez; si le personnel blague entre eux, tant mieux. Demontrez un minimum d'intelligence et de compassion, le CLSC fait un excellent travail globalement.