Complexe Funeraire Loreto

My mother’s arrangements and funeral were very thoroughly and professionally handled. Marco, Paolo and the whole team were very patient, respectful, compassionate and empathetic with the entire arrangements. They lead my sister and I step by step through the whole process and answering our questions. We couldn’t have felt more at ease during this sensitive time. We greatly appreciate all your wisdom and guidance and thank you for a service well done. I strongly recommend Loreto Funeral Home. Tip of the hat to you all.

My sister and I had not slept in 72 hours and our mom had passed away only a few hours earlier when we met Marco and started organizing the funeral arrangements. We could not have met a more compassionate person. Thank you so much Marco for your kindness, patience, understanding etc. You are definitely the right person for this very sensitive job. We truly appreciated it. Also a special mention to Felice, thank you for making sure all went smoothly, and just the way we wanted.

My father's funeral was handled thoroughly and professionally by the team at Loreto Funeral Complex. A special thank you to Marco who patiently answered all of our questions and assisted with the entire funeral arrangements pre & post services. He was empathetic, kind and attentive to all of my family's requests. I would absolutely highly recommend Loreto for anyone struggling with all of the many funeral details and emotional distress following the passing of a loved one. They seamlessly and effortlessly took care of every detail in a professional and efficient manner. Heartfelt sincere thank you to the "entire" Loreto staff. My entire family is truly grateful & appreciated.

My family and I want to thank Loreto Funeral Home once again. On that sad day, your careful arrangements and attentive service made us feel extremely satisfied. The spirit of our mother in Heaven can also rest in peace. In the future, if friends have needs in this regard, we will certainly recommend your services to them. Special Thanks to Marco receiving us with total respect and class and Felice having caring patience with us during the viewing and Malory for amazing work and Anna taking care of us also with our final needs! Amazing Staff!

Lousy service. Staff seems extremely bothered when asked simple questions.
Extremely arrogant staff!

Totally unprofessional!
Please do yourselves a favour don’t bring your loved ones there. They deserve much better.

Thank you very much for your support and collaboration. Special thanks to Marco, Tony, Paolo, Diego, Jose, Phil and staff. In our time of sorrow we were treated with dignity and respect. It was comforting.

My cousins passing was cared for with the outmost professional attention and sincerety. Total class and elegance from the day loreto anwered our calls in grief to when they received us. Many thanks to Marco whom received my aunt and uncle and I with the outmost attention to detail and to tony making sure all was to our comfort for our day in mourning.and Paolo was the final act of professionalism and comfort for us guiding us through the final hours of funeral. Amazing.

Unprofessional staff! Don’t waste your time going here this place is a joke. Loreto used to be a great funeral home when Freddy and Charlie use to be there. They knew how to receive and take care of all your needs in a time of sorrow.
I don’t recommend this funeral home.

HORRIFIC! Service was so terrible. Lack of class by members of staff.
Look we all know who owns the funeral home. Doesn’t make employees gangsters. People are there to mourn, this is not a café or hangout.
Diego was such an arrogant man. Paolo and another were just joking around and rude!
I was there because my mother passed away, not to hang out. I will never again use Loreto as my funeral home nor do I recommend it. We only went there because my mothers wishes were for us to deal with Freddy. Which not to mention we were lied to we were promised Freddy would have done service for my mother seeing that what she wanted.
Shame on you Loreto funeral home!

Lacked tact in a few places.holding up my moms portrait before closing casket and saying i have to pay 220$ if i want it.meanwhile part of contract.took one hour instead of 15 min to complete online govt form.
Got interrupted by another customer while i was being taken care of! Flowers costing hundreds of dollars DUMPED without asking family what to do with it