02 September 2023 16:27
Its My First Time To Order This Dominos On Rue Rachel. I Don’t Know The Name Of Cashier He Is Such A Lier. I ask Him To Make A Small Pizza For Me He Said We Don’t Make Small Pizza We Just Have Medium And Large. Then I Ask Him Is It A New Rule? He Said Dominos Never Make Small Pizza’s We Don’t Have A Small Pizza In Our Menu. And Then I Search Online Is It True Then He Again Ask Me That You Can Order Online If You Want Small Pizza Such A Bad Service. Full Of Discrimination.
08 July 2023 4:09
Fabuleux service! Toujours rapide toujours aussi bon! Mais où sont mes 100$? Je commente 14000 fois et j’ai toujours rien gagné! Et voilà une photo pour vous faire plaisir
07 April 2023 19:33
Pizza très goûteuse, et charnu, il n’en faut pas beaucoup pour être rempli! J’ai bien apprécié
05 December 2022 7:14
Dominos is always Domino's, but this one had us waiting long time for our order in the store, didn't get our order correctly and laughed at us when we highlighted the issue, mentioning that 'it was rush hour'. I'll still order Domino's, but not from this store.
03 December 2022 14:13
Pizza is always good, service is always correct, I'm ordering on the website and when it says the pizza is ready, it is true.

Fast service, nothing to say.
07 November 2022 14:30
I usually don't add reviews but for this one I definitely will!
Very bad customer service, the cashier/manager acted very poorly and surprisingly low!
The pizza was poor and not a Domino's quality.
Domino's usually have a tasty pizza and a good customer service in general but NOT this store.
08 July 2022 18:29
Je vois déconseiller cette succursale Irrespectueux mauvais service toujours quelque chose qui vas mal quand je commende surtout le
Livreur il voulait me voler le change malgré je lui donner du pourboire quand je l’ai appelé de sa voiture il voulait se justifier qui as pas de change et que après me las donner on me disant vois avez eux un article gratuit vois devez être contente imaginez sa!
20 August 2019 15:39
Bad experience ever. Got cold pizza on pickup long wait. Employees eating at pizza table. I will never visit again here. I wish i could give zero stars. Visited on june 15 time 00: 10 hours
09 August 2019 4:05
DO NOT ORDER HERE! I ordered one large 4 topping pizza with extra cheese, chicken, onion and cheddar. BUT! I received cheap cheese pizza with few chicken pieces accidentally entered. I found 8 pieces of chicken in whole pizza and as you can see in the picture (I uploaded photo but not showing, maybe it's blocked), even some of pizza don't contain one piece!
02 August 2019 19:53
Pire pizza jamais goûter, mal cuite trop de pate, fromage de mauvaise qualite surement 1er prix j'ai pris un suplement de parmegiano regiano et je vous garantis que ce n'etais pas du vrai parmesan.la pizza m'as donne mal au ventre et quand je suis aller au toilette c'etait la meme odeur que celle de la pizza quand je suis aller la chercher rien de quoi donner envie de la manger d'un point de vus olfactif et visuel.
01 August 2019 23:50
Tres decu, j'ai beaucoup entendu parler des pizzas de dominos pizza supposément les meilleurs que l'on puisse trouver en amerique du nord. J'ai au total fais 5 commande et a chaque fois j'etais tres decu! De un par leurs prix tres excessif par rapport a la qualite de la pizza. Les pan pizza que j'ai commande etaient toute crue au milieux avec de la pate fraiche entre deux morceaux de peperoni, l'odeur des pizzas n'est pas tres agreable je vous conseille d'aller en italie et au meme prix vous aurez la meilleur pizza de votre vie.ameliorer la qualite de vos produits et utiliser des produits frais et de saison et ne faite pas une patte aussi epaisse pour la pan pizza si a la fin elle est cru.
11 June 2019 12:01
À deux succursales différentes, des employés incapables de s’exprimer en français. Inacceptable.
28 May 2019 3:18
This store undercooks the pan pizzas while burning the crust to a crisp black. Do not order large amounts and play yourself.
02 May 2019 17:01
This is by far the worst dominos pizzas I've ever had. I ordered 3 different pizzas and all of them were dry, missing toppings and even sauce. The dough was not fresh and tasted like cardboard. I now understand the joke about cardboard pizza. This is cardboard pizza.

Never order from this location, all the reviews were right.
21 February 2019 3:05
Absolutely horrific customer service.

First time in Montreal staying at the Hilton, we ordered from here twice.

First experience I got a phone call from the delivery driver telling me that he was at the hotel, but he had to go back to the restaurant because he forgot a portion of my order. He didn’t bother to drop off the food he already had, instead he drove back to the restaurant with my food, picked up the forgotten item, and came back. Of course the food was cold by then, and they got my drink order wrong.

Second time ordering the man on the phone took my order. After advising that I was staying at the Hilton, I thought it was odd that he didn’t ask for a room number right away. After taking the whole order I asked if he needed a room number, which I then gave to him. I waited an hour before contacting the store as my order had not arrived. The man who answered the phone was quite rude, and stated that the driver was at the hotel 20 minutes ago, but he didn’t have a room number, so he came back. Then asked to speak to the manager and was put on hold for quite a while. A lady came on the phone and asked if she could help. I asked if she was the manager and she said no. I said I wanted to speak to the manager. After waiting another while, I spoke to the manager who said we never gave them a room number (which was false). Asked for a discount as our food was now cold (for the second time). They gave a measly $5 off, meanwhile the delivery driver was complaining that he wasted gas driving here twice. After paying by card, he also complained that I didn’t leave a tip.

Never have I ever experienced this level of unprofessional customer service. Extremely disappointed.
20 February 2019 4:41
The worker who answers the phone was super rude. He hung up the phone without any prior notice.
18 February 2019 14:49
My manager mr. Kobir and my supervisor Mr. Philip are nice people and cooperative and I have been working at this Dominos for a long time and we try our best to give good customers service.
09 February 2019 10:52
The managers do offer a great service. To be fair to the other reviews, they are the only Dominos branch in the Plateau so they must receive tons and tons of orders. I had little mistakes with my order in the past but they always rectified and offered great after-sale service. The pizza is excellent too!
08 February 2019 17:52
Je commande au moins deux fois par mois. Pan pizza excellente. Les commentaires negatifs ici, ne parle pas du gout de la pizza qui en soit est très bonne.
20 January 2019 13:50
I ordered 2 pizzas using a coupon at $18.99. When the delivery guy showed up, he had 1 pizza. I called the shop and they told me i hadnt applied the coupon. However i was charged the price of the coupon with 1 pizza. Despite my repetitive demands, the manager didnt do a thing, not even a commercial gesture. AVOID THIS PLACE AT ALL COSTS

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