Ecksand Inc.

Un service impeccable avec une multitude de choix. Je suis très satisfaite de notre achat avec mon conjoint. Je suis de Sherbrooke et après mes recherches, je suis tombé sur cette boutique. Je peux vous dire que ça n'en valait le détour.

Le service est excellent, la vendeuse Sarah a offert un service impeccable et très professionnel. Ses connaissances m’ont permis de faire le meilleur choix pour une bague de fiançailles. Ecksand ont le sens du détail et de la qualité. Je recommande fortement!

L'équipe d'ecksand m'a offert un accompagnement surpassant mes attentes pour l'achat d'une bague de fiançaille. Leurs bijoux sont gracieux et honnêtement à prix compétitifs. Je ne pourrais être plus satisfait de mon achat.

Beautiful jewels and service. I highly recommend! I only wish they had a location in Toronto as I now live here permanently.

Service impeccable! Difficile de magasiner une bague de fiançaille. Par contre, j'ai vraiment apprécié l'accompagnement de Mackenzie pour l'achat de la bague, tout en respectant mes demandes. Très beaux produits et qualité exceptionnelle. Je recommande énormément.

Entièrement satisfait du service! On a eu un souci de grandeur de bague et un malentendu vis-à-vis du resizing. Alizée nous a offert une solution qui nous a satisfait à 100%. On va certainement revenir pour notre bague de marriage

We had Mackenzie looking after us and she was amazing. So helpful, knowledgeable, genuine and attentive. We really appreciated her approach.

I had a wonderful experience working with the Ecksand Team! I would like to give a special THANK YOU to Estelle and Caroline for helping me find the perfect engagement ring. They're both highly professional, knowledgeable and went above and beyond in their customer service to make me feel confident that I was in the right hands. They worked within my budget and helped me find everything that I was looking for and never made me feel uncomfortable. They are truly amazing people to work with. If you're shopping for jewelry, I would definitely recommend Ecksand. Their staff is a pleasure to work with.

My partner and I had an AMAZING experience at Ecksand, from start to finish. They are professional, kind and take their time to help you find exactly what you’re looking for. We are very happy with the service and highly recommend Ecksand!

Every single time I've stepped foot into Ecksand I've been treated with the BEST costumer service perhaps anywhere in Montreal. The most beautiful selection of jewelry. Such caring and knowledgeable staff. Warm and welcoming space. My fiancé proposed with a stunning sapphire and we also picked up got my wedding band from Ecksand. I'll be an Ecksand customer for life.

Love this fine jewelry store. Beautifully designed high quality and ethical products. Fantastic service. Gorgeous space. Highly recommended!

Je recommande vivement Ecksand. C'est une fierté pour moi de porter une création canadienne qui est à la fois éthique, durable et écoresponsable. Si vous cherchez un bijou haut de gamme, Ecksand est l'endroit tout indiqué!

Buying an engagement ring can be an intimidating experience but Yassine made it so easy. We truly enjoyed the process of customizing the ring with him. He was very patient, attentive to detail and his recommendations were always on point. Overall, amazing first experience at Ecksand!

My fiancé and I just purchased our wedding rings at Ecksand. Special mention to Jessica who helped guide us through our options, and answer all the questions we had. She was very professional, knowledgeable and friendly. We had such a positive and enjoyable experience, and we will be return customers!

Je ne peux que recommander Ecksand et plus particulièrement Sarah Hassan qui a su me conseiller pour le choix de la bague de fiançailles. Très professionnelle et passionnée, elle a su prendre le temps d’expliquer, de conseiller tout en respectant le budget.

Un grand MERCI à elle et que dire de la qualité du bijoux qui est excellente!

Ive gotten amazing service from everyone who i have dealt with at this location.their customer service is amazing.really open to help with any specifics we are looking to do on rings.

Ecksand est devenue notre bijouterie familiale. Mon conjoint y est d'abord allé pour concevoir ma bague de fiançailles sur mesure. Il était important pour nous que le diamant ne provienne pas de conflits et que les pratiques de la bijouterie soient éthiques et écoresponsables. Le modèle montré fut reproduit à la perfection! Suite à la grande demande, nous y sommes retournés ensemble afin de confectionner nos alliances. Encore une fois, nous avions quelques images d'inspiration et les précieux conseils de l'équipe sur place nous ont permis de créer des bijoux encore mieux que ce que nous avions imaginé. J'ai d'ailleurs emmené mon père et ma soeur afin de faire produire à nouveau deux bagues surmontées de pierres précieuses et gravées. Nous sommes entièrement satisfaits du service reçu et nous resterons certainement de fidèles clients.

I had a horrible experience with this company. My fiancé proposed with a beautiful ring that I later bent when I caught it on a door. I contacted the company to ask for them to fix it, Erica said it should be about $85. After waiting weeks to get it back and calling numerous times I was told it was taking a while because of the manner in which it had bent and they had to basically remake the ring. They said it should cost more like $500 to fix but they were honouring the price they had originally told me (i didn’t care I just wanted it fixed). When I got it back it was…a different shape completely. My original ring was a pear shape with a pointed top and when they gave it back it was rounded on the top, it was nice but not the ring my fiancé had chosen for me, when I communicated my shock Erica actually said she liked this way better than the pointed ring and that I should keep it like this. I couldn’t believe it. We asked them to return it to the original shape and when I finally got that ring back a small diamond fell out a few days later! When I brought it back once again they returned it to me with 2 diamonds around the band missing and when I once again confronted them they claimed the missing diamonds on the sides of the band was the jewellers’ “signature”, not just holes where they had taken a diamond to replace another one. The prongs holding the diamond in place were also very janky looking as though someone was making a ring for the first time. The whole situation was very traumatic and upsetting.