I used to like this gym a lot. But it's been a few weeks since the staff is constantly late in the morning, usually arriving after 6: 30 a.m. And if they do arrive before opening time, they won't let the people in to at least warm up. They just let people outside to freeze.
I understand having a second pair of shoes is the gym's policy, but even if people do, the staff is pretty much harassing clients to change their shoes right before setting foot in the gym. Even on days when it's not rainy or snowy.
You can't keep clients if you're policing them all the time, and on top, providing the service poorly by arriving late.
La salle ne répond pas à ses obligations d'ouverture à 6h30, je poste ce commentaire car c'est 6e fois que ceci arrive. C'est un manque de professionnalisme et de sérieux vis as vis des abonnés. Si l'équipe n'est pas capable d'assumer un horaire si matinale modifié vos heures d'ouverture.
Disgusting gym. It reeks of BO smell. Price maybe a good selling point, but walking into a gym, consistently wanting to puke because of the smell is not ok. 1/5
Cramped, so many broken machines, ripped vinyl on so much padding. They signed up as many people as they possibly could. I waited TWENTY FIVE MINUTES FOR A BENCH at 9: 30 PM, there were three people ahead of me waiting. I gave up, membership cancelled. Don’t waste your time unless you plan on doing reps of staring at your phone waiting.
I wrote a review 2 years ago and had to delete it. This place is not well maintained. I tend to utilize other machines such as the single stack multi-hip and do my kick back instead since you have to wait on other people hogging the machines just surfing through their phones and the people at the front desk does nothing about it. Machines that are unavailable would stay unavailable for 2 years without being fixed. What a mess! I was never spoken to rudely but I am always witnessing staff and manager being rude frequently. This is unfortunately one of the worst gyms to attend, it forces me to go to a public gym with men and woman.
I couldn't find where to make a complaint anywhere on the site, i had very bad experience with the manager in this gym I believe her name is Yes lady she is super rude and impolite person I don't know how come u have such person to deal with the customers.she's unbelievable I've tried to to make a complaint regarding many things aren't working properly at the gym and I said why is nothing is working at thy gym it was just an expression cuz the massage chair isn't working since months the faucet the same and one of the legs machines is been out of service for months, so she was super rude and keept saying there is another 2 chairs use them and another faucet u can use instead of saying we're sorry and working to resolve that as soon as possible, and she was for how long you've been a customer in here like this has anything to do with what I'm telling her, all other staff are nice and polite except her she should be more trained how to deal with clients, the only reason I go to this gym cuz it's the only women gym in my area otherwise I don't recommend it to anyone of my friends only because of the manager she is having very bad attitude. I hope someone will review this complaint
Would give it zero stars if I could. Very rude staff.you lost me and 3 other members! Go to modo yoga where you are treated like a human being instead of this place!
Le staff est super gentil et l’ambiance vraiment agréable:) Par contre c’est un peu petit pour la quantité de gens à l’heure de pointes (genre des files se créent), mais ça, c’est pas de leur faute!
Tuesday 4 pm, rudest receptionist, I'm new in the city and personally I'm an anxious person so I paid online to avoid having to speak to someone front desk PRECISELY BECAUSE OF THIS. She did not offer any type of orientation and said she had no system and simply sent me back. There was another lady asking for help too and she responded a little rude kind of assuming we all have gym experience. I now regret paying my membership in that location.
The worst gym in the country! Staff are beyond rude, unwelcoming, and have no class. I would never recommend this gym to anyone. Cancel your memberships, and run far away from this unkind, unhelpful place! All the staff need far more customer service training, understanding of their clients, and overall a better attitude. The manager is rude also
Très peu de machines de musculation et une section de poids libres plutôt petite. J’imagine que c’est bien pour les cours avec l’abonnement Extra, mais pour la musculation c’est limité.
Je trouve ce econofitness vraiment top, ça fait une différence d'être uniquement entre "au féminin". Seul petit bémol le nombre de parking limité (encore plus en hiver avec la neige) mais on peut trouver des alternatives
I've been going to this gym since it was Energie Cardio, and every year, every month and every week it gets worse. From the personnel who does not go around warning people of improper use of equipment, thus resulting in equipment failure (the assisted chin/dip is an example), to the overpopulation due to the scarce opening hours. I could go on. And please fix your toilets so we can actually use this gym.
I went to the women's only Econofitness in Van Horne. Class directed at 9: 00 too good and complete. We did cardio, localization, dance, kickboxing, etc. Full recommended. Gym with many spaces available, well cleaned.
Les filles à la réception sont très gentilles. Mais il faut plus de restriction aux non abonnées à extra, ça dérange vraiment les cours du groupes, car celles qui payent extra, ne trouvent même pas la place pour faire leur cours.