Great experience shopping for our wedding bands at Ex Aurum. They are very helpful and patient with their customers. They make the most beautiful pieces and quality is top priority. Highly recommend!
Whats most important with a jewelry in my opinion is their transparency and honest opinion and a super good on site jewel maker which They have, i had a small issue with my order due to a miscommunication and they didn't ask questions they fixed it! Also I made a custom wedding band and also perfect, thank you for making our wedding and engagement ring up to our standards, we are very happy of your excellent service:)
The best customer service you can find! You will always leave Gino and his staff as a very satisfied customer. They are a class act. Any piece of Jewlery you are looking for they are sure to surpass your expectations. Been a customer over 20 years and cannot imagine dealing with any other than EX AURUM!
What a treat it was shopping at Ex Aurum. Friendly and professional, with diamond jewellery that I'm still dreaming about. The quality is awesome! I can make those dreams a reality:) Highly recommend the experience of custom but the showroom is full of delightful temptations as well.
I've been a customer for about 6 years and have had the pleasure of dealing with Gino, Terri and Gina. Everyone is a pleasure to deal with. I love every piece of jewelry I've ever gotten from Ex Aurum. Highly recommend!
Brought my grandmothers engagement ring to be reset for my finacee, and we were provided with excellent service. Gino and his team did a fantastic job.
Went to get my ring resized, and was told that may have to replace a few of the gems as they were chipped/cracked. Finally, didn't need to replace any of them, and the cost came well below the estimate, even without replacing anything! Very happy with the result. I would encourage you to deal with the same person each time you call, as I called twice and was told different things when I spoke with someone else. But all was perfect when I went back and spoke to the same person who first served me!
Gino is a master of his craft, a true artist, and above all an honest and dependable professional who cares deeply about his clients. He does not push you into anything you're uncomfortable with. His advice his sincere, his explanations are clear and his knowledge is vast. You will never leave his shop empty handed simply because he works for you, the customer. He makes any budget work and gives you the absolute maximum value for your dollar. A true pleasure to deal with and I recommend him to anyone I come into contact with who is looking for an engagement ring, or any custom jewelry whatsoever.
Definitely the best place to purchase any type of jewelry. Gino and his staff were extremely helpful and helped created a timeless piece of Jewler which has already began to receive much positive feedback. Highly recommend going to see them for any type of jewelry needs!
I have been a customer at Ex Aurum for some time and when my boyfriend (now Fiancé) needed guidance for my engagement ring, I sent him straight to Gino! And I could not be happier for the stunning ring I have received. The high quality is unmatched & it truly speaks for itself with each of their beautiful pieces. Thank you for your dedication and hard work! I HIGHLY RECOMMEND YOU!
My experience with this shop has been sublime. They not only have amazing products but their customer service is fantastic. They were very helpful with educating me on diamonds, they respected my budget and they have me great suggestions.
I loved the engagement ring they mounted and so did my partner (she said yes btw), thank you Gino and co!
Les conseils reçus lors de ma visite par rapport au choix du diamant ainsi que la courtoisie du personnel m’ont convaincu de prendre la bague de fiançailles de ma conjointe. Je recommande sans hésiter Ex Aurum pour tous vos bijoux!
I had a ring made by ExAurum and the result was overwhelmingly beyond my expectations. Gino and his team brought their own ideas, they are clearly experts in their field. Thank you Ex Aurum!
Bonne bijouterie, service à la clientèle très bon et aussi les prix sont raisonnables. Très bel endroit aussi et bien situé. Je vais toujours là bas depuis longtemps et toujours un très bon service.
My husband purchased my (most perfect) engagement ring here and I knew we had to go back for our wedding bands! Gino, Gina and the whole team were so helpful! The pricing is great, the quality is amazing and the service was just perfect! This place is now my go to for all jewelry! Thanks for making me feel so special! See you guys soon ;)
I have had many pieces done at Ex Aurum over the years, some based on their designs, others were based on my own designs. If you know what you like, tell them and they will work with you! They have EXCELLENT craftmanship, and all the employees are a pleasure to work with! They are very patient, and all questions are answered. After seeing my first piece from Ex Aurum many years ago, it didn’t take much convincing for my sister to go to them also! More recently, I had my engagement and wedding rings reset for my 10th anniversary, and I still can’t stop looking at them! They are so delicate looking, yet very sturdy! I love their work!
My parents have been going to Ex Aurum for years, so it was only natural that they design my engagement ring, wedding band and wedding earrings (along with many other beautiful custom pieces over the last year and a half!). Not only is the quality of their work and craftsmanship exceptional, but the service is excellent. Everyone is extremely friendly, helpful and it’s always an absolute pleasure to work with Gino. Can’t recommend them enough! I wouldn’t go anywhere else in Montreal.
Absolutely amazing service and quality. This will be my go-to place from now on. You won't regret it. I had a beautiful custom ring made within my budget and it turned out truly spectacular. I can not say enough kind words. Thanks for all of your help Frank. This place is a class of its own.
5 stars does not do this place justice. I had a sentimental necklace repaired here, after another jeweller damaged it, and had such a lovely experience I decided to return when I needed my engagement ring resized. Not only did they work faster than other places I had contacted, but the work and service was fantastic. I was unhappy with the way my resize felt, and they went above and beyond to rectify the issue. They do wonderful work and have wonderful people working there, I would HIGHLY recommend.