Hôtel Alt Montréal

First time trying this hotel, I will definately return. I loved the industrial look room, clean clean clean and large walkin shower. Very affordable when comparing to rooms in the Old Port.
Location is also convenient, walking distance to the Ild Port and Ste Catherines st. Hotel has indoor parking.

Great hotel, very clean and modern looking. Stayed for business and staff was super nice. Recommend 100%

Stayed for 5 nights and they moved us to 3 separate rooms. First room was unbearably cold and took hours to warm. No fridge or microwaves. Hallways a dark. End up losing a watch a result of packing and unpacking 3x.

Très bel hôtel, super bien pensé et super bien placé! Idéal pour une petite escapade à Montréal. J’aurais pensé qu’on y entendrait peut-être un peu le REM, mais absolument pas.

L’équipe m’avait laissé une magnifique attention pour souligner pour anniversaire. Merci beaucoup:)

Friendly staff, rooms were neat and clean, comfortable beds. They don't have room service for food but we didn't mind. Great restaurants and across the hotel. Location was within 20 mins walking distance to old montreal. Will stay again.

I used to really like this hotel. A good price for a good location, decently clean and renovated rooms. However my most recent experience was beyond disappointing and I'll never be staying here again.after handwashing two pieces of (precious) clothing, I left them to air dry in the closet. Upon checking out I forgot to take them, so I called the hotel back a few hours later. Instead of going to my room to check for them/ask the cleaning person, they told me to call back the next day to ask housekeeping. I continued to call back for two more days and finally after the 4th call and basically begging them to check for me, they told me they had not found the items. I had to continue to beg for them to ask housekeeping to see if the cleaning person had found them, and I was continuously faced with rude comments telling me I most likely didn't leave anything, and that the housekeeping 'has to work too' (as in they don't have time to speak with me), and asking if the reason I wanted to speak with the housekeeping manager is to 'tell her to not trust her employee'. Just very shocking and upsetting comments. They basically kept trying to get me off the phone and to get me to just let it go. This has never happened to me before at any hotel or Airbnb, I've always been able to recuperate left items in my room (especially when I've called back hours after leaving). This level of dishonesty and disrespect was beyond disheartening.

Excellent hotel, in a perfect location. Night clubs, restaurants, amenities (Shoppers, Dollarama, etc…) and transit all within a 0 to 3 minute walk. Stayed here while attending Osheaga 2023, and would recommend it to anyone (comfortable taking public transit) —just a few bus stops from the front entrance at Parc Jean-Drapeau.

Apparently when you stay at this hotel, having your room cleaned daily is a privilege. We left our hotel room at 11 am and returned at 2: 30 pm to find our room has not been cleaned. When I called down to reception to ask for our room to be cleaned, I was told I’m supposed to let them know by 10 am and I’m supposed to put the card out on the door to clean my room. Housekeeping is leaving in 20 minutes and she can’t guarantee the room will be cleaned. I said I stay at hotels all the time and I’ve never had to do this. The rude receptionist said that’s how they work here. I suggested they tell people that when they check in. She simply said to “have a good one” and hung up. This hotel will take your money but won’t hire enough staff to ensure you have clean rooms. Extremely disappointed

D'excellents souvenirs, excellent service à la clientèle, courtois et intéressé. J'adore leurs douillettes très grandes et confortables. Propreté des chambres, salle de bain moderne et très belles, j'ai eu 3 chambres différentes à ce jour. On y retourne avec plaisir!

Service en français ou autre langue.

Staff were great, helpful and understanding. Did their best to accommodate every guest, English or French. Rooms were spacious and clean, and the building was eco friendly with automatic lights in the hallways and suites. Make sure to visit the 7th floor for the outdoor common lounge overlooking the river & Peel Street. Countless restaurants, bakeries and attractions surrounding the hotel, as well as Old Montreal & Notre Dame Basillica just walking distance away. Great location to book, will come back again!

This hotel has a boutique feel which i thought was unique. The staff is so incredibly friendly and the location is amazing. The only thing that has potential for improvement are the blinds. They dont block out the daylight very well so it was hard to sleep past sunrise. Other than that it is a great place to stay. Also the odd shower with one of its glass walls in the room itself so you can see someone showering or using the toilet from the bed LOL. Not a big deal if youre a solo traveler or couple but definitely could be an issue for families.

Une super chambre avec de la literie de qualité! La climatisation est fort appréciable on se sent comme à la maison et même limite mieux!

The cleaning service is very poor, they did not come to clean the room any day until we notified downstairs each day for them to come. My sheets got stained and I had the same ones all week. A shame about the service. Otherwise all right

Excellent service client de la part du directeur général de l’hôtel François Têtu
Merci beaucoup!

The rooms are well designed, housekeeping is good, the sheets are amazing, and you can tell they care. A couple issues stem from a large event and their capacity to handle the influx of people. We had issues with how they structured reservations, not enough staffing, and key cards not working. I would look into better capacity planning and process improvement involving event hotel registrations because otherwise we had a lovely stay.

I don't get it, I wouldn't stay here again.

Overall staff were helpful generally. They lacked an adequate business centre, they instead print documents if you email them. There's a number of reasons why I'm of the opinion that a computer with a printer is really, really, needed at a hotel. Please consider having a computer and a printer.

The primary reason we picked this hotel was for the terrasse, widely praised in the reviews of this hotel. The terrasse was closed for the duration of our stay and is not opened for hotel guests, only corporate functions. Brutal and mind boggling to say the least. That's the best amenity the hotel has (and it's acknowledged in the advertising) and it isn't open. I don't get it.

We were welcomed by used toilet paper in the toilet. Not a huge deal, could be hotel environment policy, but it definitely didn't give me initial confidence. I would classify the housekeeping as adequate but clumsy. Bed was clean. See some pictures for some of the weird oddities of things that were rushed, forgot, or poorly thought through. Housekeeping was daily.

Room: Did not make sense to me.

The shower had a glass wall that looked into the main room. It isn't opaque enough to provide privacy, so it completely removed the possibility of friends coming over while we got ready. It's such an unnecessary inconvenience feature. Also, personally I don't like waterfall showers, but ours has a mysterious pulse in it, perhaps this could be a plumbing issue? Worth a check.

You have to put the room key in a slot in the wall to turn the lights on. Why? We quickly put a gift card in the slot to use lights as they were intended to be used, with a switch like responsible adults. Very annoying, and also pointless for any "green" reason in my view given this override and multiple keys.

The toilet was square and uncomfortable. Toilets have been oval for years, they work great. No need to change.

No dresser, just some inconvenient bed drawers that I wouldn't use. Bed, desk, chair, washroom. Small flat screen TV. No smart feature that I could find. Parking was expensive, but expected.

Overall, I just don't get it. There's nothing unsafe or sketchy about this hotel, it does have a modern vibe and an overall clean feel, but there's just too much here that didn't make any practical sense to me. Hotels work just fine. No need to reinvent the wheel.

Lieu décoré avec gout, personnel très accueillant, propreté, on nous a laisser le choix de la vue et de l’étage et vraiment la vue du 18eme étage est folle l’emplacement de l’hôtel est parfait dans Montreal

Très bel hôtel. Look urbain. Propre et confortable. Plusieurs restos à proximité. Parking au sous-sol.