IGA

0 stars. Disgusting service at the IGA bakery at Salaberry. I went 2 weeks in advance to order a personalized cake for a baptism. The cake was not at all what I ordered. Very sloppy work, cracked icing, not the same color from the order (i asked for pale green) vs on the cake. Unprofessional and unhelpful staff. Very inadequate. No cake for the baptism because of them and didn’t help me find any alternatives. Would not recommend their service. Unreliable.

Les employés sont très bien et travaillent fort, je leur donne 5 étoiles. Mais depuis le changement de propriétaires, il y a beaucoup moins de choix de marques et de qualité. De plus en plus de bonbons partout, partout. Je vais changer de succursale même si je dois aller plus loin.

The layout of IGA is impeccable, with well-organized aisles and displays that make it easy to navigate and find everything I needed. The cleanliness and attention to detail were evident, creating a pleasant and enjoyable shopping environment.

What sets IGA apart is the wide variety of high-quality products available. From fresh produce to gourmet delicacies, their selection is impressive. The fruits and vegetables were exceptionally fresh, and the assortment of organic and locally sourced options was a pleasant surprise.

The meat and bakery sections were a treat for the senses. The aroma of freshly baked bread and the array of deliciously prepared meats and cheeses made it difficult to resist indulging in a few irresistible treats. The staff in these departments were friendly and knowledgeable, offering valuable recommendations and ensuring that each customer’s preferences were met.

I was also impressed by the excellent customer service provided by the supermarket’s staff. They were attentive, polite, and genuinely helpful throughout my shopping experience. Whether it was locating a specific item or providing information about a product, they went above and beyond to assist me.

The checkout process was smooth and efficient, with well-trained staff who handled transactions swiftly and accurately. Additionally, the availability of self-checkout options offered convenience for those who prefer a quicker experience.

IGA truly embodies a commitment to quality and customer satisfaction. It is the go-to destination for those seeking a refined and upscale shopping experience. I highly recommend this supermarket to anyone who appreciates a wide selection of premium products, exceptional service, and an overall sophisticated ambiance.

Shopping at IGA is more than just a routine errand; it’s an indulgence that elevates the entire grocery shopping experience. Visit IGA and discover the epitome of class and excellence in the world of supermarkets.

Recommended!

Management changed since my last review. It keeps looking clean and we'll supplied. Shortage of workers sometimes. Prices increasing as everywhere.
One of the good things at IGA used to be that personnel is more polite, quite friendly.
Recently, uneducated untrained feminin person at the ready to eat food counter. For more then 10min kept doing her business arranging things around without addressing me a word. No hello, no what can I do for you. I'll avoid the sector from now one.

Je suis allée à ce IGA place Normandie dernièrement. Accès à sens inverse après 18h30 via la porte de sortie.
Nouvelle configuration qui bloque accès aux allées, nous imposant de faire le grand détour par les caisses.
Le comble.après tout ces détours désagréables, je me fais fouiller mon sac à main pour prévention de vol, sous le regard du patron. Pas un sac à dos ou autre sac.ma sacoche!
Expérience frustrante et laborieuse pour aller simplement acheter à souper.

If I could give a zero star I wish I could. Horrible store, horrible cashier, had such a horrible experience there which I will never ever go back because of it. Rude and I wish I had gotten the cashier name because never have I experienced such poor customer service in my entire life. HORRIBLE

Un gérant surveillait des voleurs en riant avec un de ses employés
Il regardait les caisses avec les files qui s'allongeait. Je lui répond d'aller aider un minimum et il m'a bêtement répondu: madame écrivez une lettre à François legault. C'est lui qui gère ça comme ça.
On s'entend que cet homme est responsable du magasin.
J'ai attendu 20 min à la.caisse rapide à 19h00 un samedi.
Épicerie qui a malheureusement tout perdu depuis qu'elle a été racheté par la famille Tellier.
Trouvez les vos voleurs.et fêtes sécher les clients qui font les files aux caisses.
Plus jamais j'irai chez vous même si c'est à 3 min de ma demeure. J'irai maintenant au IGA Dumchemin. Quand vos gérants sauront travailler vivre et respecter les clients j'y retournerai.
Ça arrivera sûrement jamais!
Je vais passer le message.

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I dont get why there’s always one or two cash during busy times. The worse is when they play "favourites" by exclusively opening a cash for one lady complaining about being tired and telling anyone else going behind her that the cash was closed?

C’est malheureux de voir qu’une employée au caisse prend une boite de cupcakes pis la tourne en envers pour essayer de scanner le code barre qui fait que le crémage des cupcakes colle au dessus de la boîte. L’employée semble tellement pas intéresser par son emploi. Aucun sourire. Mais j’aime quand même ce IGA. Bonne sélection de produit sans gluten.

Les employés aux fruits et légumes sont très gentils et ont un excellent service lorsqu'il s'agit d'aider les clients.

The worse supermarket ever.full of lies and heartless Back in December, I had gone to IGA with my common-law spouse to buy our daily supper as I was not feeling well, due to my back issues which I have been on a long-term disability since 2020 January 25th, while I went to get the soft drink my spouse was getting the meal from the counter, he saw a client accidentally spill his coffee, on my way back to meet my spouse I did not see the spill nor any caution signs, and slipped and fell on my back, the Manager came filled out the incident, I asked for a copy which he refused to provide, stating it was internal use only.their insurance guy came over to get my declaration for their investigation.and they declared that they were absolutely no reason that they should compensate me for the fall.they did NOT want to take any responsibility at all even knowing it was the fault of the associate whom was told numerous times to clean the floor before someone falls over it, no caution signs no nothing.i got a response of IT IS WHAT IT IS, horrible place

Grande variété de produits, propre et les employés à la caisse sont super sympathiques (tellement rare)! Le seul gros bémol est l'attente à la caisse. Toujours de longues files car peu de caisses ouvertes puis malheureusement toujours pas de caisses libre-service en 2023.

Bon service de la part des employés mais le problème et qu’ils déplacent les aliments de place, ils font beaucoup de changement et la je suis pris à chercher partout

Very clean and organized store. Good service
Prices are like any other IGA, they are a bit pricy specially fruits and veggies. Not sure how they are making it work, selling stuff at twice the price compare to other grocery stores

I've been shopping at this IGA for more years than the owner has it. I never write reviews, BUT in this case, I would appreciate the owner contact me. I just had a terrible experience at your establishment. WOW unbelievable, disrespectful
Contact me or i will just drop in and have a face to face talk.thx

J'ai eu une très mauvaise expérience avec un gars qui s'appelle John Je ne retournerai jamais dans cet endroit.

Daniel, English speaking employee (who can also speaks french very well since we started the conversation in that language). He is a top notch employee! I gave him a description of what I was looking for and he guided to a level of precision, down to the name of the product, I was blown away! To know what product and where to that precision shows a Management level compétence and I should know, I work as a project engineer and manage people. I left a good word and I hope he gets recognized, HE DESERVES IT! He shows a level of professionalism that surpasses even some of the best trained Engineers that I've had the pleasure to work with.bravo Daniel!

Very rude manger name's" jean "
It was the first time see manger or employer The customer is prevented from paying and the goods are taken from him

Il y a un employé qui s'appelle.jean, je pense qu'il est responsable de la salle là-bas à cause de lui, je ne reviendrai plus dans cet endroit, je ne conseille à personne d'acheter chez lui.

I shopped here for 15 or 20 years since we moved into the neighbourhood.

Used to be better before new owners. Moving stuff around that was where I knew it was, many more junk food selections, like shopping in a mine field.

I’ve started shopping in Laval. It’s better. No comparison at all.