03 January 2024 21:26
They are of the right work ethic (CPC) fast and make do to improvise to get the job done well and effectively. Jobs that other won't take on they might do. I can tell you that a $6.5k bleeding edge laptop that other stores wanted minimum $180 (cash!) To diagnose they would do for 45$ but since I knew what needed replacement and parts are very scarce, I bought the parts before they were gone (only one globally for sale). They will install. Saved me at least $1000 going to them! Alienware X17R1 HQ11700 5.3Gz (gallium cooled) 3080GTX 12Gb (Gallium cooled) 64Gb Kingston RAM 4TB in 2x2 RAID 0 120HZ 4K UHD HDR display.entire display assembly was ripped off and destroyed.
18 December 2023 13:02
Awesome experience, super fast, friendly and and inexpensive will go again if any problems!
27 October 2023 1:25
Fast, efficient & a wholesome, thanks for assisting me many times so far, not only with excellent
service but useful information as well
24 October 2023 7:45
Specialist in computer repairs, wonderful human being with conscience. I am fully satisfied.
21 September 2023 8:32
Jim did a good work on my laptop. It fell down while charging and wasn’t charging anymore. I got it fixed with a new adapter, my laptop was ready the next day. Thanks Jim
11 August 2023 23:35
Very bad experience with this shop. He didn’t even repair my laptop and took my money.
I haven’t any seen such liar like him.
30 July 2023 8:40
Excellent services. Jim Kim is an exceptionally skilled person, he is hard working and kind. I came with an issue with my external hard drive. He diagnosed the problem in no time and gave me a good price for the repair and data recovery. He is not a data savior, he’s a life savior! Thankyou very much Jim for your help. I highly recommend this place.
06 July 2023 9:12
A fantastic company. One message and a response call within minutes. Arranged for someone to come to my home at a time that suited me. The person who came was professional and very helpful. Repaired my laptop within a hour. Would recommend them and will definitely use their services again. A great big thank you from me.
27 June 2023 4:43
I have taken my Mac Book pro (mid-2012) to Jim 2 separate times. He was able to fix both hardware and software issues that I had. This would be impossible at the Mac Book store. Depending on the issue he can even fix things the same day! Jim is amazing. I recommend I-Tech to all my friends.
23 June 2023 18:01
"The technicians at this computer repair service are simply fantastic. They diagnosed and fixed my computer problem in record time. I highly recommend their services! "
17 June 2023 9:07
"I had a seamless experience with this computer repair service. They were responsive, reliable, and solved my computer problems without any hassle. I would definitely use their services again. "
02 June 2023 17:52
If you're looking for a reliable computer repair service, iTech System is the way to go. They were able to fix my computer's issue quickly and efficiently, and their prices were very reasonable. Thanks for the great service!
14 May 2023 8:07
I recently used iTech System's computer repair service and was extremely impressed with their level of professionalism and expertise. They quickly diagnosed and fixed my computer's issue and provided great customer service throughout the process.
02 May 2023 10:06
If you're in need of computer repair services, I highly recommend iTech System. Their team is highly skilled and knowledgeable, and they always provide top-notch customer service. Thanks for fixing my computer!
23 March 2023 5:04
Very fast and efficient! My laptop was repaired in 2 hours (it just needed a harddrive change) and I got the opportunity to try a new battery. The owner does everything himself and goes the extra mile to offer the most convenient service:)
02 March 2023 5:44
My computer was repaired within a few hours from drop off. Jim was able to diagnose the issue quickly and provided good recommendations based on my needs. Would definitely recommend itech system for any cpu repair.
29 January 2023 1:22
Just finish my laptop repair here, very good experience.they changed my hard disk to SSD.now my old laptop becomes very fast.
24 January 2023 11:36
Poor comms, lack of transparency. Shocking to get no receipt after dropping costly hardware here. No written communication despite asking day 1 for email updates. In the span of 1 month½ only got 2 calls from Jim. Estimated 300$ for a "repair". Had to go there multiple times just to be told to come back later. Rescheduled pick up because the laptop wasn't there. In the end I never got a quote on paper. Despite asking for a full breakdown ("your repair document is ready"), the invoice wasn't ready + poorly edited: no price for the replaced chip ("you can look it up online"), no exact info on the troubleshooting/identified issue, wrote "repair- 200$". Making it look like the job is done but that wasn't a full repair since the laptop is only charging/booting now (no video signal). Had to insist for a v2. So 200$+TX for "5 days of troubleshooting" when I already explained the cause+manufacturer diag, a month waiting for the chip then soldering it by outsourced lab.
Could have been handled much better. The owner recognized the negligence.
P. S; It's 2022, doesn't take much to setup a proper billing/ticketing/contact system. No doubt Jim is nice and knowledgeable - BUT could *really* improve the service. Reading other reviews, it's not the first time there is a misunderstanding.
08 January 2023 23:09
Best service I had in years, went for a usb port physical damage and a software issue on my desktop. Jim was very helpful, incredibly fast and gave quick and good feedback to resolve my problem.

Will go again for all my future needs.
07 October 2022 0:46
I cam into this shop and had my hard drive change to SSD, they did it the same day. Very Professional and quick response. Highly recommend for quick or more in-depth repair.
26 August 2022 1:34
Jim is the man! Made a small repair that Best Buy told me 200$ and 2-3 weeks and he did it for 75$ in 2 hours it was ready! I recommend!

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