Lunetterie New Look

Requested to have my prescription to make sunglasses with them.the lady on the phone refused to give it to me saying they were expired and i needed to do eye exams before. I believe i am still entitle to get my precription and decide if i want to have an eye exams or not.

Toujours bien reçu par Christopher. Un grand merci pour ton service mais surtout pour ta patience!

I wanted to order new contact lenses and change the lenses on my glasses but keep the frames. The exam went fine but the older sales lady afterwards was pressuring me to take advantage of their 2 for 1 promotion for glasses that cost $900+. I told her I didn't need new glasses but she would not take no for an answer. She acted like I was crazy for not taking advantage of their promotion. The last straw was when she asked how much money I had on me and said she was willing to take it as a deposit on two pairs of glasses. I had enough of her thirstiness for my money and left the store. I'm never going back. There are plenty of other optometrists who will respect me as a customer and give me what I want.

Très déçue j’ai commandé des lunettes neuves et quand je suis allée les chercher, elles étaient sales et pleines d’égratignures sur les montures. Dernière visite chez vous!

I have been coming here for a few years it is always an exceptional experience. Unlike other places that are smaller and crowded there is always a relaxing atmosphere and stylish frame options. Maria helped me find the most amazing pair of green frames which I have been looking for years and are hard to find that were part of the special offer. She also helped me with new stylish sunglasses also under offer. It’s rare to feel so welcome in an eye glasses shop but this place is special thanks to the people who work there. Julie was equally helpful as was everyone else including the optometrist.

Excellent service de Marie Elena depuis plus de 20 ans pour toute notre famille

I've been there three times (for glasses, frame fix and recover a lost bill needed for insurance) and I always I encountered friendly, professional service. Good prices, too.