15 September 2023 22:35
Impossibilité de s'asseoir, à une certaine heure salle fermée, commande oubliée, endroit pas très rassurant
11 September 2021 12:51
Fast service and burgers were assembled properly. What you typically expect from a proper McDonald's
01 September 2021 18:05
Worst mcdonalds ever, slow service, girl didnt speak french properly and no bathrooms allowed for anyone. Horrible!
17 August 2021 15:28
They don't put attention about the job they forgot ingredients in the burger and the place is dirty
15 August 2021 18:21
Écouter s'est Mc tout est toujours sur la cote sérieusement avez vous déjà vue un qui n'est pas bein entretenu
28 July 2021 12:13
Considering the rough location, this place usually has bums and addicts loitering outside and inside too.

Staff could be friendlier but you can't expect more from students who are just paid minimum wage. The franchise owner and company should employ more people. Orders are slow as there is just one point of sale machine.

Lines are long and even after placing order on terminal it takes 15-20 mins. There are tons of other nice restaurants on Sainte Catherine. Amount will be the same, so skip this one.
09 July 2021 11:53
C'est un McDo comme tout les autres, bien propre, et service rapide.
Rien à dire de négatif.
06 July 2021 18:49
Everything good thay doing customer order faster but one thing I don't like about McDonald's when a delivery man comes for received order thay take to long and everything good thank you so much.
04 July 2021 13:49
Service is ok.it's not clean, toilet is always broken, I can understand why, but there's must be a solution.
31 May 2021 20:40
Worst mcdonalds ever. Everything is late, food is cold. They always look lost like no one knows what he has to do (dont know if they have a manager there). A single smoothie took me more than 20min of my time because everybody was running like lost sheeps but no one was doing something useful. They dont know how to take advantage of theur good location. Dont go there!
28 May 2021 17:29
Service très rapide et la caissière était bien gentille malgré les précisions qu’elle m’a dit sur l’achat que j’ai fait mais merci quand même
10 May 2021 23:52
Équipe dynamique et professionnel!
Merci à Imane qui avec sa courtoisie et sa magik touch rends tout possible!
Un gros bravo!
09 April 2021 2:03
This McDonalds is a total and complete disaster. It's always been a bit on the edgy side before Covid due to the neighborhood but it's totally fallen apart this past year. Last time I tried to go inside there was a group of hardcore drug users standing inbetween the outside and inside doors screaming and each other and about to start fighting. This is not an unusual incident there these days

As for Covid measures this place is at the bottom of the list when it comes to complaince. The doors and touchscreens are typically totally covered with fingerprints, nobody seems to be washing them on my visits.

McDonalds has a bit of a design problem here. The workers behind the counter have zero visibility of what's happening near the entrance. So when the mayhem ensues they're not aware of it until they get a complaint from a customer or until people start screaming or breaking things.
31 March 2021 22:23
Yes, the people who tend to loiter in the area are sketchy. The area in general tends to draw them in. I have ordered from this location a few times and as for "food" quality, it is hit or miss. However, I don't visit this particular location any longer as there are other options available. I don't wish to beat up the staff or management as I suspect this is a challenging environment in which to work at the best of times. In closing, I would suggest that it does surprise me that this particular location somehow passes Corporate McDonalds quality control.
29 March 2021 22:33
Small McDonalds, mostly set up for takeout. Service was generally efficient and the cashier was very friendly and smiley.
A lot of homeless and high people in front.
14 March 2021 22:02
McDonald's c'est MacDo. Pas de surprise. Toujours de qualité. Les sandwichs déjeuner sont bons le café filtre est bien.
22 January 2021 18:29
I only write negative reviews if I have many truly terrible experiences. I can disregard the many transients that loiter in this restaurant, the staff or management can not be held accountable for this problem, in their defense before COVID they had hired security. However, 9 times out of 10 my order is completely, CATASTROPHICALLY wrong! If I order (and pay for) an extra patty, it's not there. No salt on my fries? It was like the fry cook had Parkinson's. Wraps with light sauce requested, they are falling apart because they are drenched in sauce and inedible (as many things are!). Almost every order my husband brings home is not what we wanted. I have included photos of our most recent order. At this point I can only assume there is an employee strike, where they only give you the opposite of what you ask for.
ADVICE: If you must order here, CHECK IT BEFORE LEAVING!

Edit: The last pic is from a few months ago, we asked for light sauce and the burger was drowning in it.
21 January 2021 4:54
This one less crowded and clean and very fast McDonald. The only two persons are working they are very fast, mask mandatory, hand sanitized, social distancing mandatory, limited people entry allowed. Only take outs
04 January 2021 23:44
Les employés parlent tous en anglais entre eux. C'est un secteur peu fréquentable car beaucoup de drogues et d'itinérants.
24 March 2020 4:58
No washrooms at all. All broken. All the order machines are smashed too. Ridiculous they're allowed to open. I should call public health.
20 March 2020 12:54
Bon petit fast food offre des repas qui bourre bien l'estomac mais un peut mal saint comme nourriture
13 March 2020 23:36
Clientèle excentrique et bigarrée, l'endroit par excellence pour passer de bons moments en famille. NOT
24 February 2020 9:36
This location is not one of the best. Not clean and always a lot homeless people. The staff is not friendly.
Have been there a few times and not going back as this location and the other on Ste Catherine E.near Papineau are both bad.
Not sure what management is doing but definitely not the standards I am used to for a McDonald’s

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